We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel El Tukan

    5a Avenida Norte, Entre 14 y 16, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$347
          US$99
          Great Deal
          US$102
          US$347
          Traveller (670)
          Room & Suite (277)
          Dining (204)
          Aspira Hotel & Beach Club
          44 reviews
          #45 of 166 B&Bs / Inns in Playa del Carmen
           
          Nina Hotel
          164 reviews
          #135 of 209 hotels in Playa del Carmen
           
          La Tortuga Hotel & Spa
          2,343 reviews
          #52 of 209 hotels in Playa del Carmen
           
          HM Playa del Carmen
          516 reviews
          #39 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent17%
          • Very good31%
          • Average26%
          • Poor11%
          • Terrible15%
          Travellers talk about
          Free Internet
          Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Bar/Lounge
          Concierge
          Laundry Service
          Private Balcony
          3.0 Star Hotel
          All hotel details
          Aspira Hotel & Beach Club
          44 reviews
          #45 of 166 B&Bs / Inns in Playa del Carmen
           
          Nina Hotel
          164 reviews
          #135 of 209 hotels in Playa del Carmen
           
          La Tortuga Hotel & Spa
          2,343 reviews
          #52 of 209 hotels in Playa del Carmen
           
          HM Playa del Carmen
          516 reviews
          #39 of 209 hotels in Playa del Carmen
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$99.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "b9fd8e2318b74b2e9c574eacb5dd1a0a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154731,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78888633],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":99,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b9fd8e2318b74b2e9c574eacb5dd1a0a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":347,"lowestMetaPrice":99,"additionalPartner":false,"highestMetaPriceDisplay":347,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":347,"lowestMetaPrice":99,"highestMetaPriceDisplay":347,"hotelName":"Hotel El Tukan","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI5ZmQ4ZTIzMThiNzRiMmU5YzU3NGVhY2I1ZGQxYTBhIiwiQUlLIjoiMjc3N2MzZmQ1NTBhNGZjZWJmMTIzMjI0MmI3MWEwODMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$99", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32495709":"BookingCom","32695557":"Expedia","78888633":"OrbitzEWS","53908522":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (1,279)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 1,279 reviews

          Reviewed 3 weeks ago via mobile

          Booked triple occupancy, flight, hotel, breakfast with Air Canada Vacations. We chose deluxe room. Was skeptical due to reading reviews. Transport from airport to hotel was very well organized, wifi in bus. Transport is organized by the company you book with and not the hotel....More

          Thank Esther D
          Response from Tukan M, Gerente at Hotel El TukanResponded 2 weeks ago

          Thank you very much Esther, it's always a pleasure to have you home with us, hope to see you soon again!

          Reviewed 19 May 2017 via mobile

          When we got there, there were no rooms available so we have to stay on other hotel for one night. Second room in El Tukan very noise, smelly and uncomfortable. The last room (in 7 days), was on the upper floor but a big smell...More

          Thank Hugo M
          Response from Tukan M, Gerente at Hotel El TukanResponded 4 weeks ago

          We are sorry for the inconvenience, hope to see you soon again. Have a nice day.

          Reviewed 8 May 2017

          We really enjoy the stay at the hotel. Why? - 5th Ave two steps - WiFi working - free water - in fridge, also in the lobby - beach 2 min to get to the beach, 10 min to beautiful beach - bar, restaurants -...More

          Thank Díša M
          Response from Tukan M, Gerente at Hotel El TukanResponded 9 May 2017

          Thank you very much for every comment. Have a great day.

          Reviewed 3 May 2017

          This was my first time staying in Playa Del Carmen and it was a great place to stay considering those circumstances. Just off the main strip to shopping, tourist food (or a couple blocks away from authentic food), nightlife, and the beach! Had a party...More

          Thank harristay
          Response from Tukan M, Gerente at Hotel El TukanResponded 3 May 2017

          Thank you very much, it is always a pleasure to serve you, have a great day!

          Reviewed 28 April 2017 via mobile

          This could be a great hotel but turned out to be awful. The room is ok but the bathroom has a foul smell of drainage all the time, no ventilation, no window. One night a cockroach somehow managed to climb to our bed and it...More

          1  Thank Maria G
          Response from Tukan M, Gerente at Hotel El TukanResponded 3 May 2017

          We apologize for every inconvenient, thanks for the comments. have a great day.

          Aspira Hotel & Beach Club
          44 reviews
          #45 of 166 B&amp;Bs / Inns in Playa del Carmen
           
          Nina Hotel
          164 reviews
          #135 of 209 hotels in Playa del Carmen
           
          La Tortuga Hotel & Spa
          2,343 reviews
          #52 of 209 hotels in Playa del Carmen
           
          HM Playa del Carmen
          516 reviews
          #39 of 209 hotels in Playa del Carmen
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Bar/Lounge
          • Free Internet
          • Hotel Amenities
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$55 - US$335 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #86 On the Beach Hotel in Playa del Carmen
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 133
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotwire, Hotels.com, Travelocity, Expedia, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, Priceline, HotelQuickly and HRS so you can book your Hotel El Tukan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • El Tukan Hotel Playa Del Carmen ,
          • El Tukan Condotel Hotel ,
          • El Tukan Condotel Suites Beach Club ,
          • Hotel El Tukan Playa Del Carmen, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (670)
          Room & Suite (277)
          Dining (204)
          Pool & Beach (159)
          Hotel & Grounds (437)
          Bathroom (30)
          Family and Play Areas (4)
          Nearby
          La Tortuga Hotel & Spa
          2,343 reviews
          .11 km away
           
          Acanto Hotel & Condominiums Playa del Carmen
          835 reviews
          .09 km away
           
          Maya Villa Condo Hotel & Beach Club
          434 reviews
          .14 km away
           
          Porto Playa Condo Hotel & Beachclub
          615 reviews
          .12 km away
           
          Nearby Restaurants
          Oh Lala!
          1,902 reviews
          .08 km away
          Po Thai Restaurant
          443 reviews
          .07 km away
          PLANK Gourmet grill & patio bar
          1,366 reviews
          .11 km away
          Madre Tierra
          505 reviews
          .10 km away
          Nearby Attractions
          Playa Aquarium
          67 reviews
          .12 km away
          Riviera Art Gallery
          78 reviews
          .20 km away
          The Custom Tour by Rod Ratner
          281 reviews
          .12 km away
          Out&About Mexico
          24 reviews
          .12 km away
          Questions & AnswersAsk a question
          Beachbabe1617
          do any of the rooms have refrigerators?
          9 June 2017|
          Answer Show all 4 answers
          Response from Tukan M | Property representative |
          H! We don´t have fridges in our rooms, sorry for the inconveniencem have a nice day.
          0
          Votes
          Google Translation
          Lucio D
          Hello. We will be arriving at hotel from Canada February 2 around noon. Just wondering if we can have room ready early. Please let me know if that is possible. Thank you
          27 January 2017|
          Answer
          Response from Bean B | Reviewed this property |
          they would not let us. but they kept our bags in there lobby for us.
          0
          Votes
          Emelia G
          What does partial all inclusive mean?
          25 November 2016|
          Answer
          Response from KathyMOK | Reviewed this property |
          Uhm, the people who did the partial inclusive only had access to one bar and restaurant I believe. I wouldn't bother with it. Do European Plan there are so many restaurants nearby for cheap! And drinks are cheap too. We went... More
          0
          Votes
          Room Tips
          "no tips...."
          Read review
          "What i did buy from this hotel was diferent what i did received - Pay $$$ for few"
          Read review
          "All rooms seem to have their own character, we lucked out on the top floor, one room. It was great."
          Read review
          "Avoid 304 at all cost, you WILL be woken at 6 am everyday by staff banging around! Top floor rooms may be..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing