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Iberostar Quetzal Playacar

5,087 reviews
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Traveller (6108)
Pool & Beach (1533)
Room & Suite (864)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(324 reviews)
“howler monkeys”(107 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Reviews (5,087)Write a Review
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1,599
864
223
83
39
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle atmospherejapanese restaurantthomas cookswim up barbeds are hardsports pooldressel diversother resortsate at the japanesemain buffetgated communitymagic showtenderloinmain pool
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1 - 5 of 2,808 reviews
Reviewed yesterday

My husband and I stayed in this hotel from February 5 till February 15 2018. I will start my review by saying we travel 3 times a year to the different South destinations for the past 11 years. This hotel is a solid 4 star...More

Thank AlenaX
Reviewed 5 days ago

The heart of this place is the people. Everybody (culture) is nice, oriented to the tourist, and well intended. We went with a 2 and a 4 year old. The 4 year old had a blast in the kids club!!! If need be, we had...More

5  Thank AyLuc
Reviewed 1 week ago

So happy with Iberostar. We were so close to the ocean, the food was delicious and the employees were wonderful as it seemed they truly loved their jobs. Star friends were great as I danced on the beach every day for a week.

Review collected in partnership with Iberostar
1  Thank KarlyP18
Reviewed 1 week ago

Loved my first trip to Mexico and my stay at Quetzal. This is an excellent resort with LOTS of really super, friendly and helpful staff all over the site. Buffets always have a wide variety of foods to choose from, Yum Yum! Lots of places...More

1  Thank Man537
Reviewed 1 week ago

Just returned from a week stay at Quetzal. Here is my take on the resort. Pro Check in and out was quick. Make sure you budget for the 20 pesos per day per room of your stay for the new environment fee. All staff were...More

3  Thank Goingmyway967
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$200 - US$529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#33 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$529 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#33 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (6108)
Pool & Beach (1533)
Room & Suite (864)
Dining (578)
Family and Play Areas (117)
Amenities (54)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
StaceyLew
11 February 2018|
Answer
Response from Bintangbellies | Reviewed this property |
Shouldn't be an issue then
1
Vote
Silvia M
10 February 2018|
AnswerShow all 2 answers
Response from Bintangbellies | Reviewed this property |
Hi, the ferry terminal is about a a half hours walk or 5 mins in a taxi. arrange with this hotel so you can eat over at the island
2
Votes
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123456266
Room Tips
"I recommend staying on the 3rd floor if you want a good view of the monkeys!"
Read review
"Go for the Sea Front rooms. Quiet and close to surrounding facilities."
Read review
"Building 2000 is close to the beach"
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"Rooms closer to the theatre have more noise."
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