We just returned from a family vacation at Iberostar Quetzel in Playacar, Mexico and I cannot say enough good things about it. We were a group of 20 ranging from 61 to 2 in age. We have travelled to Mexico many times and stayed in many all inclusive resorts but this one ranks…
This hotel is beautiful, traditional and full of animals. The service is excellent. Rooms above average always clean and well decorated. Food varied , excellent in the themed restaurants. The only thing I would say the adult pool could do with update.
Felt like i was in the jungle on the Beach loved all the monkeys. I would def come here again to be around all the animals the hotel was safe and gated community but only a five minute cab ride to 5th ave for shopping
Great resort. Very clean, loved our sunshine smiling cleaning staff, Said. Great service in general though we had difficulty getting into many restaurants as they were fully booked at Christmas so we ate at buffet most of week( The Mediterranean restaurant was fabulous. Loved…
We stayed at your hotel for 1 week with our family and the Staff made it Superb. We will not forget how welcome we felt since our arrival. The reception/cashier staff were always extremely cordial and handled promptly all our requests, having always a friendly word and a smile.…
"Third floor rooms could be a challenge for older or mobility restricted individuals"
"We stayed in 2606 / 2605 and it was very convenient to everything."
"There is no good rooms, sadly."
"Don’t pay for “Superior” rooms- just means a different wrapper on the soap package"
"Avoid buildings 26 and 27 because of the noise"