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Playacar Palace

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Traveller (392)
Dining (167)
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Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Playacar Palace
Offers & Announcements: Package Deal
Hotel deals
Offers from Playacar Palace
Offers & Announcements: Package Deal
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Reviews (361)
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1 - 5 of 317 reviews
Reviewed yesterday

Our experience at Playacar was wonderful. It is a small beachfront resort in a small Mexican town. The hotel is immaculate. The rooms are updated and the mattresses are very comfortable. The three restaurants are all good. The Itslian restaurant is a little dressier, with...More

Thank Marlachernick
Reviewed yesterday via mobile

This resort was exactly what we were looking for. We’ve done the super resorts and grew tired of them over the years. This was more of a boutique style resort. Everything is centrally located. The resort is very well kept and always clean. The food...More

Thank cmoglesby
Reviewed 2 days ago

We're back in NY after a wonderful stay at the luxurious Playacar Palace Resort in Playa De Carmen, Mexico. An exquisitely maintained resort, centrally located on the beach, with a short walking distance to hundreds of 5th Ave. shops, restaurants, an Aquarium, a busy Public...More

1  Thank Ernestsworld
Reviewed 2 days ago via mobile

I visited mexico with my husband and daughter and we absulotely loved it! From the rooms to the food to staff, everything was amazing! Rooms were very clean and modern, food was outstanding with a great selection of different cuisines to enjoy! Above all, we...More

Thank kellymcintyre135
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 2 days ago

Dear kellymcintyre135, We are thrilled to be in receipt of your fantastic review expressing your amazing family vacation had with us. At Playacar Palace, we strive to provide impeccable service to our valuable guests, therefore, it is of great excite having heard that the cleanliness...More

Reviewed 3 days ago via mobile

We got married at Playacar Palace in June of 2018 and it was perfect! It exceeded my expectations in every way. Prior to choosing playacar palace, my sister and I spent nearly 10 hours searching for the best venue and landed on Playacar palace because...More

Thank Krista V
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 2 days ago

Dear Krista V, Thank you for selecting us as your heavenly oasis for this such an unforgettable celebration of your Wedding. We are pleased to have learned that the wedding was incredible and that the unforgettable memories were amazing at Playacar Palace all of this...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$395 - US$785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#12 On the Beach Hotel in Playa del Carmen
#12 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$395 - US$785 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#12 On the Beach Hotel in Playa del Carmen
#12 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (392)
Dining (75)
Pool & Beach (57)
Room & Suite (51)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (5)
Questions & Answers
Ask a question
Rach90712
24 June 2018|
Answer
Response from baylor222018 | Reviewed this property |
The spa was great! We went in expecting a relaxed and zen feel, and that’s what we got. I think they renovated it a while ago because while it was clean and beautiful, it didn’t seem recently new.
0
Votes
Becky S
14 June 2018|
Answer
Response from PR Manager P | Property representative |
Dear Becky S, Thanks for your interest in Playacar Palace, we truly hope to have the opportunity to host you for your upcoming vacation, please note that we do offer connecting rooms categorized as Superior deluxe... More
0
Votes
Room Tips
"There are only five floors. Request a room with an ocean view. . Try not to get a room on either end. The..."
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"it was a lovely room very clean but just a little damp."
Read review
"Don't miss dinner at Alkimia and the Mayan restaurants."
Read review
"ocean view rooms have a ton of light, but if you ask for partial ocean view its still a great deal."
Read review
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