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06/08/2017 07/08/2017
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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$814
    US$627
    SAVE US$187
    US$814
    US$627
    Traveller (4710)
    Pool & Beach (888)
    Room & Suite (833)
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    1,408 reviews
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    Overview
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “luna lounge” (161 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Special Offer: $1500 Resort Credit
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,524)
    Traveller rating
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    1 - 5 of 3,625 reviews

    Reviewed 2 days ago

    As promised in our review from 2015....we are back at Playacar Palace and loving it. First, I want to mention Leonel and Antonio who made our wine tasting and pairing experience fun, informative and tasty! It was a pleasure to see Leonel again and we...More

    Thank Carol M
    Reviewed 2 days ago

    This is my first time with an all inclusive hotel. We stayed at Playacar Palace 7/15 to 7/22/17! We did enjoy breakfast & lunch in the Cafe Del Mar buffet. We loved the evening dining at Mo mo no hana (Asian restaurant) & Terraza (italian)!...More

    Thank Heather K
    Reviewed 3 days ago

    Really nice location right by 5th avenue and the ferry to Cozumel. We are a family of 4 with two teenage daughters. Our daughters also really enjoyed the location. The resort is very nice but is dated....and already scheduled for renovations soon. Everything was very...More

    Thank shannonleedrake
    Reviewed 3 days ago via mobile

    This hotel is really nice, smaller than moon palace. The entertainment staff are excellent there is plenty to do for both adults and kids! My two boys have been busy with pool party, pool water ball volley, painting, crafting. Staff in general remember you by...More

    Thank PamReviews
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 2 days ago

    Dear PamReviews, Thank you so much for taking the time to write a review on TripAdvisor.com; we truly appreciate it as it conveys a real message to those that have not been here yet and consider staying with us. Thank you for acknowledging the little...More

    Reviewed 3 days ago

    After booking the trip and seeing pictures online we were pretty excited! After we got there we were ready to check out and go to another hotel after the first day or so. We ended up sticking it out but we won't ever stay there...More

    Thank MBach33
    Zoetry Paraiso de La Bonita
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    Blue Diamond Luxury Boutique Hotel
    1,408 reviews
    #45 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$452 - US$823 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #15 Spa Hotel in Playa del Carmen
    • #17 Luxury Hotel in Playa del Carmen
    • #18 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Expedia, Cheap Tickets, Hotels.com, Travelocity, HotelsClick, TripOnline SA, Hotwire, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playacar Palace Hotel Playa Del Carmen ,
    • Playacar Palace Mexico ,
    • Playacar Palace Resort ,
    • Playacar Palace Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (4710)
    Pool & Beach (888)
    Room & Suite (833)
    Dining (706)
    Hotel & Grounds (2408)
    Business Centre & Event Rooms (46)
    Bathroom (35)
    Family and Play Areas (24)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    sam0256
    21 July 2017|
    Answer
    Response from PR Manager P | Property representative |
    Hello sam0256, The play room is for kids from 4 to 12 years old, Kids younger than 4 years old may attend accompanied of an adult; we do offer babysitting service at an extra charge for a minimun of 4 hours. We will... More
    0
    Votes
    Google Translation
    Cindy B
    21 July 2017|
    Answer
    Response from PR Manager P | Property representative |
    Dear Cindy and Joe, Thanks so much for your interest in Playacar Palace, the resort will be closed from August 15th thru November 15th. Please don't hesitate to contact us if you require additional information... More
    0
    Votes
    Cindy B
    21 July 2017|
    AnswerShow all 2 answers
    Response from PR Manager P | Property representative |
    Dear Cindy and Joe, Thanks so much for your interest in Playacar Palace, you've stayed in the Honeymoon suite last year, that's a great option for couples with beautiful views to the ocean and big balconies, the resort... More
    0
    Votes
    Room Tips
    "The rooms on the north side are near senior frogs...which can have loud bass music late into the night"
    Read review
    "Consider if you want convenience to pool and food options, or quiet and tranquil for room selection."
    Read review
    "If you pay for an ocean view ask for a room on the 4th or 5th floor."
    Read review
    "Note that not all rooms have balconies, even if they have ocean view."
    Read review
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