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Playacar Palace

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Traveller (461)
Dining (178)
Storyboard
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Beachfront
Pool
4 Star Hotel
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the...
Offers from Playacar Palace
Offers & Announcements: Package Deal
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Location and contact
Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Hotel website
18.9 km to Cozumel Airport
127 restaurants are within a 0.5 km radius
6.3 km from Xcaret Park
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (420)
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Traveller rating
304
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2
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304
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10
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1 - 5 of 356 reviews
Reviewed today

My husband and I have been members of Moon Palace Resorts since 2004 and have always enjoyed visiting all of their resorts, However, over the years we have become quite fond of a select few. Our favorite by far is Le Blanc, followed closely by...More

Thank Nuvia R
Reviewed today

Everything was fantastic. The staff are super nice and come off as though they are happy to be at their jobs. Great restaurant choices including Italian, Hibachi, and Rodizio. Bar drinks were great. Not disappointed with the All Inclusive at all. We felt like VIPs...More

Thank Talknsmack
Reviewed today via mobile

Fun trip! This was our 3rd time to visit Playacar Palace. The beach was overrun by seaweed this time, although it’d never been like that before. They said it was temporary. Would like to thank our drink delivery ladies Gaby, Paulina and Josefina. Maria is...More

Thank MarcusHendricks
Reviewed today via mobile

Great trip to Playacar Palace where we stayed in the Presidential Suite. Some awesome folks really made our trip great! David the hotel manager! Carlos, Fabian, Wendy & Margarita in the salon/spa, Paulina and Josefina in the Lobby Bar, Maria in housekeeping, Abigail in guest...More

Thank Jamie C
Reviewed today via mobile

We stayed for 10 nights! Wanted to give a huge “shout out” to these folks for making our stay so awesome, they ALL go above and beyond!! Paulina and Josefina in the Lobby bar, Maria in housekeeping, Fania with the entertainment staff, Benito and Agustin...More

Thank carterkids6
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$392 - US$833 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Playa del Carmen
#9 Top resorts Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#11 On the Beach Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$392 - US$833 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Playa del Carmen
#9 Top resorts Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#11 On the Beach Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (461)
Dining (86)
Pool & Beach (67)
Room & Suite (56)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (7)
Questions & Answers
Ask a question
angharadthoma
14 July 2018|
Answer
Response from PR Manager P | Property representative |
Dear angharadthoma, Most of the stores accept USD dollars and pesos, you can also use your credit or debit card, there are many options for currency exchange but most places will charge a commision therefore if you... More
1
Vote
connie6827
12 July 2018|
AnswerShow all 2 answers
Response from PR Manager P | Property representative |
Dear connie6827, Thanks for your interest in Playacar Palace, we do offer a snack menu by the pool, which includes nachos, ceviche, wings, fajitas, cheeseburguers, quesadillas, Arrachera tacos, burritos, pizza, etc... More
0
Votes
Room Tips
"Higher floors may have better view, but a walk out patio on the main level is great for bar and pool access."
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"Ask for 4th or 5th floor with a balcony"
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"Walkout Rooms to the pool and beach offered."
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"We had room 139, great ocean view, a small patio, and there was a bar directly outside our room."
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