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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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    US$814
    US$627
    SAVE US$187
    US$814
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    Traveller (4710)
    Pool & Beach (888)
    Room & Suite (833)
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    Overview
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “luna lounge” (161 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Iberostar Tucan Hotel
    6,511 reviews
    #41 of 209 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #141 of 209 hotels in Playa del Carmen
     
    Hotel Peter Pan
    1 review
    #165 of 209 hotels in Playa del Carmen
     
    Hotel Cielo
    842 reviews
    #20 of 209 hotels in Playa del Carmen
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,529)
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    There are newer reviews for Playacar Palace
    See the most recent reviews

    11 - 15 of 3,628 reviews

    Reviewed 6 days ago

    My husband and I visited July 16. We were due to spend 5 days with an ongoing destination to Moon Palace in Cancun. 2 days in, my husband tore his patellar tendon playing beach volleyball and needed surgery. Nataly took care of us! She arranged...More

    Thank Stephaniamartin
    Reviewed 6 days ago

    All aspects of service were excellent.....check-in, check-out, poolside service, restaurant service. I was told at check-in that the Playacar Palace would be undergoing renovations this fall....the only thing I saw that would need some renovation is the plaster of the pool. Other than that, we...More

    Thank Kevin S
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 2 days ago

    Dear Kevin S, On behalf of all our staff at Playacar Palace we thank you for all comments about our resort and the service. Your opinion is very important to us and we are glad to know your experience at the hotel was exceptional. Thank...More

    Reviewed 1 week ago via mobile

    Treated like royalty, everything is 5stars from the minute you arrive at the front desk, the bell men, housekeeping, entertainment staff, food, pool and beach. Will do it again next year and by then the hotel will be completely remodeled.More

    2  Thank Joe B
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 2 days ago

    Dear Joe B, Thank you for your review. it feels so great to know that we are doing a good job and that guests are returning back home with such an amazing experience after staying with us. We are waiting too see you again the...More

    Reviewed 1 week ago

    This resort is going to be remodeled soon which is needs; however the location next to the ferry dock is terrible. The exhaust smell on the beach is unbearable and Senior Frogs is right next door so the thumping from that is crazy at night....More

    Review collected in partnership with this hotel
    1  Thank Holly C
    Reviewed 1 week ago

    Yes the location is wonderful, the beach is perfect to walk or run, swim or surf but its the great people that serve you and the guest seem also to be welcoming and conversational, I can hardly wait to see the renovation completed the this...More

    Review collected in partnership with this hotel
    Thank davidmilandb
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 1 week ago

    Dear davidmilandb, Thank you for your comments, it seems like you had a wonderful time and that makes us very happy, we are waiting for you to come back in December to enjoy all the things Playacar Palace offers to you. Sincerely, NL Public Relations

    Iberostar Tucan Hotel
    6,511 reviews
    #41 of 209 hotels in Playa del Carmen
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    #141 of 209 hotels in Playa del Carmen
     
    Hotel Peter Pan
    1 review
    #165 of 209 hotels in Playa del Carmen
     
    Hotel Cielo
    842 reviews
    #20 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$450 - US$823 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #15 Spa Hotel in Playa del Carmen
    • #17 Luxury Hotel in Playa del Carmen
    • #18 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Expedia, Cheap Tickets, Hotels.com, Travelocity, HotelsClick, Cancelon, TripOnline SA, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playacar Palace Hotel Playa Del Carmen ,
    • Playacar Palace Mexico ,
    • Playacar Palace Resort ,
    • Playacar Palace Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (4710)
    Pool & Beach (888)
    Room & Suite (833)
    Dining (706)
    Hotel & Grounds (2408)
    Business Centre & Event Rooms (46)
    Bathroom (35)
    Family and Play Areas (24)
    Nearby
    Hotel Cielo
    842 reviews
    .49 km away
     
    Iberostar Tucan Hotel
    6,511 reviews
    .52 km away
     
    Paraiso Azul's -Casa De Gopala
    111 reviews
    .42 km away
     
    Hotel Peter Pan
    1 reviews
    .38 km away
     
    Nearby Restaurants
    El Tenedor
    380 reviews
    .17 km away
    Sr. Dan's Margarita and Sports Bar
    219 reviews
    .14 km away
    Sushi Lalo wey
    207 reviews
    .20 km away
    Senor Frog's
    1,509 reviews
    .15 km away
    Nearby Attractions
    Jetpack Adventures
    103 reviews
    .10 km away
    Nuestra Senora del Carmen Catholic Church
    1,062 reviews
    .27 km away
    Parque Los Fundadores
    1,955 reviews
    .23 km away
    UltraMar Ferry
    1,329 reviews
    .22 km away
    Ask a question
    Questions & Answers
    sam0256
    21 July 2017|
    Answer
    Response from PR Manager P | Property representative |
    Hello sam0256, The play room is for kids from 4 to 12 years old, Kids younger than 4 years old may attend accompanied of an adult; we do offer babysitting service at an extra charge for a minimun of 4 hours. We will... More
    0
    Votes
    Google Translation
    Cindy B
    21 July 2017|
    Answer
    Response from PR Manager P | Property representative |
    Dear Cindy and Joe, Thanks so much for your interest in Playacar Palace, the resort will be closed from August 15th thru November 15th. Please don't hesitate to contact us if you require additional information... More
    0
    Votes
    Room Tips
    "The rooms on the north side are near senior frogs...which can have loud bass music late into the night"
    Read review
    "Consider if you want convenience to pool and food options, or quiet and tranquil for room selection."
    Read review
    "If you pay for an ocean view ask for a room on the 4th or 5th floor."
    Read review
    "Note that not all rooms have balconies, even if they have ocean view."
    Read review
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