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We had an amazing vacation in Playa del Carmen at the Playacar Palace. The resort is conveniently located to downtown and to the ferry into Cozumel. The beach was incredible. The service was second to none. The staff, especially Roger and Kristal, made us feel...More
We have stayed at other Palace Resorts, this one was smaller and quieter, very nice and relaxing and close to Playa Del Carmen. The beach is also very beautiful. For its age the resort is well kept up and clean. I can highly recommend this...More
The room was great, the service was excellent and it overlooked the ocean. The staff help us book a tour for one day and did a great job of sitting this up and the tour was great. There was entertainment ever night and it was...More
Once again, over the top service defines the Palace Hotels. This was our first visit to Playacar Palace and it rapidly became our favorite family Palace hotel. We particularly enjoy the beach. Service was excellent with drinks and food coming promptly. A big shout out...More
Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 22 March 2016
thank you so much for your kind words. We are glad to hear you enjoyed your first visit at Playacar Palace and the excellent service of our dedicated staff. We hope, we will see you soon back at Playacar Palace, please do not...More
Travelled with friends who own membership with Palace Resorts; Playacar Palace was a 4 Star resort in my opinion. The beach area was terrific and chairs filled quickly. The food was very good in the main cafeteria and excellent in the specialty dining rooms. Their...More