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10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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Savings alert: 17% below average rate
The price you found is 17% lower than this hotel's average rate of US$135/night.
We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.
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09/07/2017 10/07/2017
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2 adults
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0 children
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US$145
US$112
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US$145
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US$145
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Hotwire.comUS$145
Expedia.comUS$145
PricelineUS$112
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Booking.comUS$112
TravelocityUS$145
Hotels.comUS$145
Hotwire.comUS$145
Expedia.comUS$145
PricelineUS$112
CheapTicketsUS$145
TripAdvisorUS$112
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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
The hotel is so nice and the swimming pool is small but nice and not crowded , the barman and thee doorman are so nice people and we enjoyed them so much
The restaurant needs improvement for sure, especially for the breakfast but for the...More
1 Thank AymenLuca
Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded yesterday
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly.
On behalf of management and staff,...More
We recently stayed at La Tortuga for the second time and it did not disappoint! The first time we stayed at the hotel was on our honeymoon five years ago. My wife and I enjoyed it so much that we came back for our anniversary...More
2 Thank MemphisTraveler83
Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 5 days ago
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly.
On behalf of management and staff,...More
My husband & I stayed in a swim up room and it was really nice. The pool has a lot of vegetation so it's like being in a jungle. We loved it, very private. It's very close to the main street (5th Ave.) but not...More
2 Thank Honey-BunnyX2
Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 5 days ago
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly.
On behalf of management and staff,...More
Stayed for an entire week on business. Hotel is located near all and the service is top notch. It is not the 4 Seasons or Ritz Carlton but is better than most in the same area, is well run and is priced accordingly. Considering it...More
1 Thank MattJ420
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 1 week ago
Dear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly.
On behalf of management and staff,...More
We stayed for 4 nights, the front desk staff were very helpful, the facilities are good, generally clean. Centrally located, near the 5th Avenue, close to good restaurants and clubs like Coco Bongo.
Only thing to improve, they offer tours( as many other hotels do)...More
1 Thank AngelFR
Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & SpaResponded 2 weeks ago
ear Valued Client,
Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly.
On behalf of management and staff,...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Spa
Room Service
Restaurant
Bar/Lounge
Breakfast included
Free Internet
Hotel Amenities
Room Service
Breakfast included
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Spa
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$69 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#37 Spa Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
51
Reservation Options
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Hotwire, Expedia, Priceline and Cheap Tickets so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Location
Mexico >
Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
La Tortuga Hotel And Spa ,
La Tortuga Hotel Playa Del Carmen ,
La Tortuga Playa Del Carmen ,
Hotel La Tortuga ,
La Tortuga Hotel & Spa Playa Del Carmen, Mexico - Riviera Maya
Does your hotel have airport transfers from Cancun? and if so, what are the fees?
14 June 2017|
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Response from fabi22 | Reviewed this property |
I know the hotel does, but I made alternate plans with friends
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Eduardo R
Do you have any all inclusive packages?
15 May 2017|
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Response from LaTortugaG | Property representative |
Hello good morning, Thank you for contacting us, unfortunately we do not have a all inclusive option we are a boutique hotel and just breakfast is included in the price
Kindest Regards
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Travelworld11234
I am interested in renting one of the rooms with the hot tub/Jacuzzi. Do you have rooms with the hot tub/Jacuzzi available in the top floor? Also what is the difference between the suites with the hot tub/Jacuzzi and the sun bathing section? the pictures are a bit confusing, some pictures show the Jacuzzi in the room other show it outside in a small private balcony.
19 April 2017|
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Response from LaTortugaG | Property representative |
Hello good morning, thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidyas. Regarding your concerns, our junior suites come with either jacuzzi on the... More
Hello good morning, thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidyas. Regarding your concerns, our junior suites come with either jacuzzi on the roof top or inside the room so they do vary. If you could let me know the dates you are thinking of travelling I can let you know which ones are available.
Kindest Regards
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