We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/01/2018 30/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    29/01/2018 30/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 21% below average rate

    The price you found is 21% lower than this hotel's average rate of US$105/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$118
    US$83
    SAVE US$35
    US$90
    US$97
    Traveller (1373)
    Pool & Beach (366)
    Room & Suite (365)
    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (142 reviews)
    “beach club” (155 reviews)
    “rooftop jacuzzi” (61 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    29 Jan30 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$83.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fbb34a5aa8ba48648a5bd5f7c957412a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":156849,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65689914],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":1,"year":2018},"checkout":{"day":30,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":83,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fbb34a5aa8ba48648a5bd5f7c957412a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":118,"lowestMetaPrice":83,"additionalPartner":false,"highestMetaPriceDisplay":118,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":118,"lowestMetaPrice":83,"highestMetaPriceDisplay":118,"hotelName":"La Tortuga Hotel & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZiYjM0YTVhYThiYTQ4NjQ4YTViZDVmN2M5NTc0MTJhIiwiQUlLIjoiMzgwMThlNzk2OTI2NDYwOGI0NGE0ODg3NDg5YTFhYmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/01/2018", "checkOut": "30/01/2018", "lowestPrice": "US$83", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65689914":"Hotwire","78877955":"OrbitzEWS","53908670":"TravelocityEWS","32620728":"Expedia","119259841":"TravelClickIB50","109266520":"HotelsCom2IB","79430385":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (2,438)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,775 reviews

    Reviewed 3 days ago

    Simple hotel with very helpful and attentive staff. Booked a junior suite, located on the third floor. Surprised that it includes a personal hot jetted tub one floor up. Lots of space in the balcony to relax. Excellent housekeeping. Comfortable bed. Quiet at all times....More

    Thank 1snowangel50
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 days ago

    Hello good morning Thank you for taking your time and writing about your experience here with us. We greatly value your comments and we are pleased to read you enjoyed your stay here with us. We sincerely hope to have the opportunity and welcoming you...More

    Reviewed 4 days ago via mobile

    Cute, cozy hotel. Staff are very friendly. Close to 5th and the beach. There are three beach clubs you can use for a very moderate price. The pool in the court yard is nice place to relax. Would definitely recommend this place. Great breakfast and...More

    Thank Suzie099
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 days ago

    Hello good morning Thank you for taking your time and writing about your experience here with us. We greatly value your comments and we are pleased to read you enjoyed your stay here with us. We sincerely hope to have the opportunity and welcoming you...More

    Reviewed 1 week ago via mobile

    We spent 9 nights at the Tortuga Hotel in a Suite with Jacuzzi politely offered by the hotel. Room is spacious and nice even though scarcely lit and a bit cold. Apparently the sun does not shine over this room. For the rest is well...More

    Thank Alberto1968
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 days ago

    Hello good morning Alberto, Thank you for taking time to write about our boutique hotel we thank you greatly for your kind words. We have shared your comments with our staff who also thank you. We sincerely hope to have the opportunity and welcome you...More

    Reviewed 1 week ago

    This hotel was booked for our last night in Playa. We got here later in the evening and it was raining. We checked in and the front desk was really helpful. I was so bummed we were there for less then 24 hours because this...More

    Thank catelefono
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 days ago

    Hello good morning Thank you for taking your time and writing about your experience here with us. We greatly value your comments and we are pleased to read you enjoyed your stay here with us. We sincerely hope to have the opportunity and welcoming you...More

    Reviewed 1 week ago

    Great choice if you want to be in the heart of Playa Del Carmen. Free breakfast was provided at Comp Como Restaruant and was excellent. Hotel staff were very friendly and helpful. Room was clean with a very nice courtyard balcony. Pool was very nice...More

    Thank canugent944
    Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 2 days ago

    Hello good morning, Thank you for sharing your experience with us. We appreciate your taking your time. We sincerely hope to have the opportunity and welcome you bak to our boutique hotel in the near future. Kindest Regards

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$109 - US$220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, TravelClick, Hotels.com, Booking.com, Agoda, Travelocity, Priceline, Hotwire, getaroom.com, HotelQuickly, TripOnline SA and Cancelon so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (1373)
    Pool & Beach (366)
    Room & Suite (365)
    Dining (117)
    Hotel & Grounds (778)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 215 hotels in Playa del Carmen
    Gran Porto Resort
    10,332 reviews
    .38 km away
    Acanto Boutique Hotel & Condominiums Playa del Carmen
    883 reviews
    .16 km away
    Adventure Experience Hotel
    52 reviews
    .05 km away
    Magic Blue Hotel
    719 reviews
    .16 km away
    Nearby Restaurants
    Oh Lala!
    2,057 reviews
    .08 km away
    Harry's
    628 reviews
    .10 km away
    Po Thai Restaurant
    530 reviews
    .04 km away
    Como Como Osteria Mediterranea
    819 reviews
    .04 km away
    Nearby Attractions
    L' Aquarium
    121 reviews
    .09 km away
    Calle Corazon
    49 reviews
    .09 km away
    Coco Bongo Playa del Carmen
    7,565 reviews
    .10 km away
    Playacrawl
    507 reviews
    .18 km away
    Ask a question
    Questions & Answers
    islandgirl6161
    11 January 2018|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, We guarantee wifi in common areas, but some rooms already have wifi.
    0
    Votes
    chunkmb
    2 January 2018|
    AnswerShow all 2 answers
    Response from LaTortugaG | Property representative |
    Hello good morning, You can ask for them at reception, we have packetes with all the above in. Regards
    1
    Vote
    Google Translation
    Harrison K
    22 November 2017|
    AnswerShow all 2 answers
    Response from LaTortugaG | Property representative |
    Hello good morning, Thank you for your preference and for choosing La Tortuga Hotel & Spa as the destination for your upcoming holidays. Unfortunatley we must appologise, but we are unable to accept children under the age... More
    0
    Votes
    Google Translation
    Room Tips
    "Standard Plus and above are the way to go. High floor has nice views of interior."
    Read review
    "ROOM WITH A VIEW. Management upgraded us and opening doors to a sunshine morning among the trees was..."
    Read review
    "The rooms which have their entrance facing 10th Avenida tend to be more noisy in the wee hours after the..."
    Read review
    "Perfect if you want to stay close to the strip (Avenida 15), but out of the mass hotels."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing