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10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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6 May 7 May
1 room, 2 adults, 0 children12
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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsswim up roomrooftop jacuzzicomo comobeach clubincluded breakfast isattached restaurantboutique hotelcoco bongostandard roomsun deckpool areajunior suitehot tubevery morningshort walk to the beachour honeymoonfifth avenue
This place really took care of us! We got there early so they gave us towels and let us chill poolside until time Of check in. Got a pedicure while I was waiting. At check in they brought us drinks and treated us very nicely....More
Thank Colbie W
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 4 days ago
Dear Colbie,
Thank you for taking time to write about your experience in our boutqiue hotel.
We are pleased to hear you enjoyed your stay here with us. On behalf of management and staff, we wish you all the best for the future and we...More
I knew going here that I would just be sleeping in the room so this small boutique style hotel fit my needs on this trip. I got an excellent deal from a third-party travel agency but would not have paid the listed price.
Pros:
1....More
Thank keltickimb
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 1 week ago
Dear valued client,
Thank you for taking time and writing your comments about our boutique hotel. It saddens us to read your comments, I have checked in your reservation but no note is placed to say that you talked to anyone about these issues, We...More
What a great little find this was.
A super cute, well maintained and luxurious little gem literally a 5 minute walk from the 'strip' of Playa. You wouldn't expect it to be so nice from the outside...
Our room was up some stairs, in a...More
Thank Nicholas P
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 4 weeks ago
Dear Nicholas,
Thank you for taking time to write about your experience in our boutqiue hotel. We are pleased to hear you enjoyed your stay here with us.
On behalf of management and staff, we wish you all the best for the future and we...More
This hotel is super nice and quiet even thought it is in the heart of the noisy city. The staff are super friendly and helpful. Particularly Raul, Manuel, Antonio, and Giovanni (SP?) in the restaurant. Also the house cleaning and pool cleaning staff were excellent....More
Thank dennis891
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 4 weeks ago
Dear Dennis,
Thank you for taking time to write about your experience in our boutqiue hotel. We are pleased to hear you enjoyed your stay here with us.
On behalf of management and staff, we wish you all the best for the future and we...More
I stayed at this lovely little boutique hotel from February 27-March 9. I knew I had found a very special place as soon as I walked through the front doors! The hotel staff were so pleasant and happy to help in making my stay amazing....More
Thank Sher P
Response from LaTortugaG, Director de Relaciones con Clientes at La Tortuga Hotel & SpaResponded 14 March 2018
Dear Sher,
Thank you for taking time to write about your experience in our boutqiue hotel. We are pleased to hear you enjoyed your stay here with us. We also would like to thank you for the gift you left for the hotel he now...More
Not far at all! Only a few blocks. Also the walk there is nice because it's down the Main Street where there's lots to look at, lots of stores, and lots of places to eat.