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Playa del Carmen
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04/06/2017 05/06/2017
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    La Tortuga Hotel & Spa

    2,329 Reviews
    #51 of 214 Hotels in Playa del Carmen
    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$153
          US$61
          View Deal
          US$63
          View Deal
          US$61
          View Deal
          CancelonUS$153
          Hotwire.comUS$61
          CheapTicketsUS$61
          Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
          All photos (1,645)
          Full view
          Certificate of Excellence
          Traveller (1326)
          Room & Suite (367)
          Pool & Beach (361)
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          Overview
          4.5
          2,329 reviews
          • Excellent64%
          • Very good26%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “swim up room” (136 reviews)
          “como como” (48 reviews)
          “beach clubs” (96 reviews)
          Free Internet
          Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Spa
          Rooftop Terrace
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from La Tortuga Hotel & Spa
          Announcement: Breakfast @ La Tortuga
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,329)
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          1 - 5 of 2,329 reviews

          Reviewed 2 days ago
          Again and Again. Real Playa del Carmen

          We were at La Tortuga again in May for 3 nights. This little gem is in the middle of Playa del Carmen and quiet and calm inside in a beautiful courtyard. Check in was easy and very welcoming. Rooms are charming and very well equipped....More

          2  Thank Malambo1
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

          Hotel's Favourite
          Reviewed 23 February 2017
          Paradise in Playa

          I couldn't ask for a better place to stay. Close to everything, great management, and peaceful grounds to relax in. Happy hour at the bar was a revelation. Room was spacious but the bathroom needed updating.More

          Review collected in partnership with this hotel
          1  Thank gregshambaugh
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear much valued client, Thank you for taking time and writing about your experience at La Tortuga Hotel & Spa, we are extremely pleased to recieve your comments and to know that you enjoyed your stay here with us. On behalf of management and staff,...More

          Reviewed 3 weeks ago via mobile
          Just great

          I couldn't be happier with my stay. The room was clean and fresh everyday. The location is within walking distance of both food and attractions but the hotel itself is nice and laidback. The desk staff are amazingly helpful with both getting you settled in...More

          2  Thank ncpb
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

          Reviewed 3 weeks ago via mobile
          Perfect Stay!!

          Perfect Location, staff, very clean room, Air Conditioning was perfect, breakfast was great and breakfast staff amazing. Everything was great. Of course it isn't easy to sleep in Playa Del Carmen because it is a party town and the stupid disco Conga Bonga but The...More

          2  Thank Travel01154
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

          Reviewed 3 weeks ago
          excellent hotel in playa del carmen

          The staff is very helpful, going beyond their duty to help the guests, especially omar and ivan. carlos the bartender is also funny. the structure is very good, with a nice garden with pool in the middle. the pool is not big but it's ok...More

          2  Thank Orsoghu
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. I have shared your comments with our staff and they thank you greatly. On behalf of management and staff,...More

          Similar hotels
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Spa
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Breakfast included
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Spa
          • Restaurant
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$72 - US$180 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Spa Hotel in Playa del Carmen
          • #38 Romantic Hotel in Playa del Carmen
          • #67 Family Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 51
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Cancelon, Cheap Tickets and TripOnline SA so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • La Tortuga Hotel And Spa ,
          • La Tortuga Hotel Playa Del Carmen ,
          • La Tortuga Playa Del Carmen ,
          • Hotel La Tortuga ,
          • La Tortuga Hotel & Spa Playa Del Carmen, Mexico - Riviera Maya
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          All photos (1,645)
          Full view
          Traveller (1326)
          Room & Suite (367)
          Pool & Beach (361)
          Dining (116)
          Hotel & Grounds (735)
          Bathroom (38)
          Family and Play Areas (9)
          Business Centre & Event Rooms (4)
          Nearby
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Eduardo R
          Do you have any all inclusive packages?
          15 May 2017|
          Answer
          Response from LaTortugaG | Property representative |
          Hello good morning, Thank you for contacting us, unfortunately we do not have a all inclusive option we are a boutique hotel and just breakfast is included in the price Kindest Regards
          0
          Votes
          Travelworld11234
          I am interested in renting one of the rooms with the hot tub/Jacuzzi. Do you have rooms with the hot tub/Jacuzzi available in the top floor? Also what is the difference between the suites with the hot tub/Jacuzzi and the sun bathing section? the pictures are a bit confusing, some pictures show the Jacuzzi in the room other show it outside in a small private balcony.
          19 April 2017|
          Answer
          Response from LaTortugaG | Property representative |
          Hello good morning, thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidyas. Regarding your concerns, our junior suites come with either jacuzzi on the... More
          -1
          Votes
          Sanagnes
          hello there if i bring with me portable dvd it will be working in your hotel? many thanks
          22 January 2017|
          Answer
          Response from 625Joe |
          Hello good morning, thank you for contacting us. Regarding your concern, yes your DVD player will work using an adapter that we have here in the hotel. Looking forward to welcoming you to our boutique hotel. Kindest... More
          0
          Votes
          Room Tips
          "If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street..."
          Read review
          "Do not take standard rooms"
          Read review
          "Junior Suites are cheap and very private and nice!"
          Read review
          "swim in rooms, junior suite with jacuzzi"
          Read review
          Show More
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