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05/11/2017 06/11/2017
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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    Lowest prices for your stay
    05/11/2017 06/11/2017
     13 people are viewing this hotel
    US$145
    US$84
    SAVE US$61
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    US$119
    Traveller (1357)
    Room & Suite (365)
    Pool & Beach (364)
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    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (138 reviews)
    “rooftop jacuzzi” (60 reviews)
    “beach club” (128 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    El Taj Oceanfront & Beachside Condos Hotel
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    In Fashion Hotel Boutique
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,398)
    There are newer reviews for La Tortuga Hotel & Spa
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    1,171 - 1,175 of 1,752 reviews

    Reviewed 16 February 2010

    This was our first stay at this hotel and the 2nd stay in Playa del Carmen. The hotel was clean, reasonably priced, well kept, the staff was very attentive and the location was 1/2 block from all the shops and restaurants in Playa. Its only...More

    Thank joeandtracey
    Response from La Tortuga H, Manager at La Tortuga Hotel & SpaResponded 28 April 2016

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 11 February 2010

    La Tortuga is a very nice and clean hotel, but the staff makes it exceptional. I've stayed in 5 star resorts and never experianced the attentive service I had at La Tortuga. The room was always spotless and when we needed extra towels or shampoo...More

    Thank travelwsmile
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 10 February 2010

    We have read all the reviews for hotels in Playa and we wondered how a little hotel can be rated with the best 5 star hotels in the Myan. After being there and experiencing it first hand the answer was very easy. SERVICE! My wife...More

    1  Thank bfill
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 10 February 2010

    As others had warned before, we had a big issue getting checked in to a decent room. Had booked on Expedia for two Queen beds and they tried to put us in a tiny room with two TWIN beds. Not the same, and not romantic...More

    Thank divare
    Response from LaTortugaHotelandSpa, Sales Manager at La Tortuga Hotel & SpaResponded 15 February 2010

    Goodmorning! We're glad you liked Playa and the hotel once we upgraded you to a standard plus room. I wanted to explain how a booking on Expedia works: you only get a confirmation for the room type you book, not the bedding type. Your special...More

    Reviewed 8 February 2010

    This hotel is located centrally but is quite among very busy and late night activity. The service is very good and amenities alright for a downtown small hotel. Highly recommendable for young people avoiding "all inclusive" type resorts and wanting to party in Playa.More

    Thank fguelfi
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    El Taj Oceanfront & Beachside Condos Hotel
    1,388 reviews
    #39 of 211 hotels in Playa del Carmen
     
    Mayan Paradise
    4 reviews
    #177 of 211 hotels in Playa del Carmen
     
    Magic Blue Hotel
    687 reviews
    #51 of 211 hotels in Playa del Carmen
     
    In Fashion Hotel Boutique
    375 reviews
    #125 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$62 - US$247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #38 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, TravelClick, Expedia, Hotels.com, TripOnline SA, Hotwire, Travelocity, Cheap Tickets and Cancelon so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (1357)
    Room & Suite (365)
    Pool & Beach (364)
    Dining (118)
    Hotel & Grounds (763)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
    Mayan Paradise
    4 reviews
    .08 km away
     
    Magic Blue Hotel
    687 reviews
    .16 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,388 reviews
    .24 km away
     
    In Fashion Hotel Boutique
    375 reviews
    .13 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    sandie678
    16 October 2017|
    AnswerShow all 2 answers
    Response from Hotel_Hopper_1971 | Reviewed this property |
    You are looking for a "standard plus" room and they are slightly more expensive than the standard room. They have first floor balconies at pool level (swim up rooms).
    0
    Votes
    Patrick L
    25 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, we don't have any pass or discount for the gym. Kindest regards
    0
    Votes
    Mark G
    15 August 2017|
    AnswerShow all 3 answers
    Response from La Tortuga H | Property representative |
    Good morning, wha you mean with BBQ?
    0
    Votes
    Room Tips
    "Just note that there is no parking, but the hotel can arrange for nearby parking at an extra fee."
    Read review
    "Awesome place. They have a wash and fold laundry service that is very reasonable and quick. You should..."
    Read review
    "Take a Standard Plus room with balcony; you won't regret it"
    Read review
    "Go to the top floor for bigger and quitter rooms"
    Read review
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