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La Tortuga Hotel & Spa

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Traveller (1475)
Room & Suite (410)
Pool & Beach (367)
Overview
10th Avenue between 12th and 14th Street North, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star accommodation
Reviews (2,526)
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1,207
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All reviews swim up room rooftop jacuzzi como como beach club included breakfast is boutique hotel coco bongo standard room sun deck pool area junior suite hot tub our honeymoon every morning fifth avenue beautiful pool ceiling fan
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1,171 - 1,175 of 1,808 reviews
Reviewed 3 June 2010

would like to pass on my comments with regards to the Tortuga Hotel.. Hotel with services which goes beyond expectations!! A big thank you to Anna who took our reservation and offered us an awesome deal and upgrade... The staff at this hotel is amazing...More

Thank howdoyouvoodoo
Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

Reviewed 3 June 2010

We stayed at Tortuga for 6 nights in a swim up room. What a great idea. It was so relaxing to go straight from our room into the water. The rooms were a little on the small side but as weren't there much so it...More

Thank Kazm76
Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

Reviewed 2 June 2010

I should have written this review last year around June 2009, but I didn't. I guess coming upon the one year anniversary of marriage started me to revisiting the great time I had at La Tortuga for my honeymoon. We stayed for one week from...More

Thank Bruce123a
Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

Reviewed 2 June 2010

Wonderful gem in Playa!! The staff was excellent and professional. Always going out of their way for us. Everyday making sure we where having a good time! Breakfast is supert, try the Chaya juice, you'll remember this plant forever! Don't leave without visiting Chichen-Itza, a...More

Thank Piesdescalzos
Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

Reviewed 22 May 2010

I don't even know where to begin when it comes to this hotel. All the reviews on Trip Advisor are right on. My husband and I stayed here from May 9th to May 14th. We had an awesome time and I can't say enough things...More

Thank luv2travel1006
Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

View more reviews
About
Description
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair More dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Internet
Restaurant
Spa
Room Service
Bar/Lounge
Breakfast included
Adult pool
Air Conditioning
Breakfast Available
Concierge
Hot Tub
Minibar
Multilingual Staff
Outdoor pool
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms
Number of rooms
51
Price range
US$72 - US$230 (Based on Average Rates for a Standard Room)
Also Known As
La Tortuga Hotel And Spa
,
La Tortuga Hotel Playa Del Carmen
,
La Tortuga Playa Del Carmen
,
Hotel La Tortuga
,
La Tortuga Hotel & Spa Playa Del Carmen, Mexico - Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Spa
Room types
Suites, Non-Smoking Rooms
Number of rooms
51
Price range
US$72 - US$230 (Based on Average Rates for a Standard Room)
Also Known As
La Tortuga Hotel And Spa
,
La Tortuga Hotel Playa Del Carmen
,
La Tortuga Playa Del Carmen
,
Hotel La Tortuga
,
La Tortuga Hotel & Spa Playa Del Carmen, Mexico - Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Room & Suite (410)
Pool & Beach (367)
Dining (117)
Amenities (15)
Family and Play Areas (9)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
elitaylhardat
28 August 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, Yes all our rooms have mini gridge and breakfast included. Regards
0
Votes
Google Translation
sheila0131
26 May 2018|
Answer
Response from LaTortugaG | Property representative |
Hello good morning, We are not exactly wheelchiar accessibly although our swim up rooms are on the ground floor there is a few steps to get to them and unfortunarly we dont have ramps.. Regards
0
Votes
Google Translation
neuwirth16
10 May 2018|
Answer
Response from La Tortuga H | Property representative |
Good afternoon, Reservation is open 9 am to 5 pm. Reception is open 24 hour. Try to call the landline +529848731484 Thank you
0
Votes
Room Tips
"Ask for a room with terrace, they are lovely."
Clau_GC
20 Aug 2018
Read review
"It is worth paying more for the suites as they are very spacious and feel more luxurious"
saydam2014
5 Aug 2018
Read review
"Loved our corner balcony with jacuzzi tub; we did not hear the Coco Bongo night noise at all really."
laurieHouston
11 Jul 2018
Read review
"I upgraded to the swim-up room this time, but it wasn't worth the extra cost."
DanielleW220
9 Jul 2018
Read review
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