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Mahekal Beach Resort

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Mahekal Beach Resort
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2,364 Reviews from our TripAdvisor Community

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There are newer reviews for Mahekal Beach Resort
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Showing 1,845: English reviews
New York
Reviewed 1 week ago

Pros: The resort is stunning. The staff is so friendly. Con: Our room (168) had a funky smell. And around 8 o'clock we realized the room had tons of tiny turds. We called the office. One hour later, they got us a new room. They apologized, but no compensation, nothing. The next day, we had a tray of chocolates sitting...

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Helpful?
Thank bhh730
BC
Reviewed 1 week ago via mobile

Just leaving this beautiful place, mahekal is unlike any other resort with their cabana rooms and amazing grounds and beach, the people that work here make it unforgettable. A huge shout out to our beach waiter Ever! Excellent service!

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Thank MexicoJune
New York City, New York
Reviewed 1 week ago

First, let me say that I have stayed at Mahekal for the past 11 years. It has been a yearly tradition with an ever changing cast of friends that rescues us from the depths of winter - at least for a week. Without question, it is the most charming resort in the area that combines the best of old Playa...

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Thank YouCanCallMeFussyBut
London, United Kingdom
Reviewed 1 week ago via mobile

It's 3:15am on Saturday morning 11th Feb. Everything here is lovely - apart from the terrible late night music from the neighbouring clubs. Apparently, there's nothing the Mahekal can do about it. This is spoiling the peace and quiet of our holiday, and for other guests too. The local Playa authorities need to sort this out, as it will damage...

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3Thank dermotfinch
Reviewed 1 week ago

We have just returned from a wonderful 10 days at Mahekal resort and thoroughly recommend it. The grounds are beautiful, with lots of tropical plants, palm trees etc and it's right on a pristine stretch of beach. The accommodation is low rise which is what appealed to us - I think two storeys maximum - with attractive palapa style buildings...

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Helpful?
Thank Rolene
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

Dear Rolene, Thank you for choosing us during your recent stay in Playa del Carmen and for commenting that our resort is beautiful, we hope to have the opportunity in the near future to welcome you back in our little paradise! We are developing a plan with the local clubs to reduce the noise level. The area hotels are also...

Grand Rapids, Michigan
Reviewed 1 week ago

The fantastic location, private beach, immaculate grounds, and perfect rooms make the Mahekal an absolute treasure. There were always towels for the beach or pool, always a place to sit in the shade even when the hotel was booked to capacity, and always a friendly waiter to get a margarita for me. The beach is private and a bit narrow,...

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Helpful?
Thank CorgiOrchid
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

Dear CorgiOrchid, Thank you for taking the time to shre your experience with future travelers! It is a great pleasure to learn you enjoyed your stay and our staff helped in making memorable. I hope to welcome you back soon! Best Regards!

Richmond, Illinois
Reviewed 1 week ago

The Ocean View Room was spectacular, peaceful, and just a few [barefoot] feet from the beach. The water was warm and the weather was perfect. If you enjoy birds, there are plenty of pelicans, frigatebirds, and terns to entertain you. If you enjoy wildlife, there are coatimundis on the grounds. The food and service in the Breakfast Buffet was very...

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Helpful?
Thank J K
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

Dear J K, Thank you for sharing your Mahekal experience with the Trip Advisor community! It is amazing to read your review and learned you enjoyed your experience, the ocean view and the nature that surround us! It will be our pleasure to welcome you back in the near future. Warm Regards from Paradise!

New York City, New York
Reviewed 1 week ago

I came here with my husband for our honeymoon. We were supposed to go over xmas and new years but we received an email a few months beforehand saying there were going to be 2 different music festivals during our stay at a nearby beach club and we could change our reservation if we wanted. So we changed our reservation...

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1Thank katebr123
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

Dear katebr123, Thank you very much for your review of the Mahekal Beach Resort. We appreciate your comments and our management has read them carefully and our department heads are investigating them. Training is ongoing at the resort and will be ramped up in part due to reviews like yours. We are very sensitive to the demands for peace and...

Houston, Texas
Reviewed 1 week ago

I just returned from my second stay at Mahekal Beach Resort. The grounds are always prestine. The people are so nice. Shout out to Sergio,Manuel,Ever,Alberto and Abner. They couldn't have been nicer. The food was delicious. If you get the plan with breakfast and dinner, it's a nice treat to walk into town & eat for lunch.Puerto has wonderful seafood....

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Helpful?
Thank Sensiastylist
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

Dear Sendiastylist, Our future guests will benefit from your review: tips on the meal plan and and the proximity to Quinta Avenida. We look forward to hosting you and your family again in the very near future. Be sure to sign up for our newsletter to get the best "Friends of Mahekal" deals. Best Regards!

Scottsboro, Alabama
Reviewed 1 week ago

What a wonderful place away from the condo scene. Separate units, from single to 3 story 6 plex. ON the beach. So close that if built today, would probably not be allowed. One unit back porch is 30 yards to the water!. We stayed in "ocean view"; we could see the ocean about 70 yards away. Some of the ocean...

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Helpful?
Thank JimOly
SocialMahekal, Director General at Mahekal Beach Resort, responded to this review

Dear JimOly, Thank you for sharing your Mahekal experience with the Trip Advisor community! It will be our pleasure to welcome you back in the near future. Warm Regards from Paradise!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM985 - RM2,019 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#17 Family Hotel in Playa del Carmen
#21 Spa Hotel in Playa del Carmen
#23 On the Beach Hotel in Playa del Carmen
#23 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Mahekal Beach Resort staff and other travellers.
150 questions
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Santa Fe, New Mexico
Los Angeles, California

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Questions? Get answers from Mahekal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms - Jungle rooms. Rooms with a view - ocean view room.Ocean front can get very busy/noisy.”
 of 5 bubbles Milesequalssmiles, 13 Feb 2017 | Read review
“we had room 166, a garden view room, which was ideally located near pool and beach”
 of 5 bubbles Rolene, 10 Feb 2017 | Read review
“Ask for an Ocean View Room. If the loud music at Mamita's Beach Club will bother you try to get a room as far north as you can.”
  • Our Ocean View Room
 of 5 bubbles 17jk, 9 Feb 2017 | Read review
“I think the interior rooms are probably the quietest because there are beach clubs on both sides of the resort.”
 of 5 bubbles katebr123, 9 Feb 2017 | Read review
“I like the garden view palapa. The ocean front palapas are expensive & not really worth it”
 of 5 bubbles Sensiastylist, 8 Feb 2017 | Read review
5 of 5