We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aldea Thai Luxury Condohotel

  • Free Wifi
  • Pool
  • Free Parking
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

361 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 219: English reviews
Belmont, North Carolina
Reviewed yesterday NEWvia mobile

We were here for a bachelorette party a few weeks ago and overall we had a great time but there is room for improvement. Check in was great however I hate how they tell you how they will charge you for everything if you lose a towel or a key or a bracelet. This is a first for me and...

 Report
Helpful?
Thank powerchick
A TripAdvisor Member
Wellington, New Zealand
Level Contributor
5 reviews
1 helpful vote
Reviewed yesterday NEWvia mobile

The only reason I am writing this review is to prevent any further costumers from staying on this place. We requested to have our room serviced by the housekeeping staff not once or twice, but three times. Once I went down to the front desk with a lady called "Karina", she told me that there was nothing they could do,...

 Report
Helpful?
1Thank A TripAdvisor Member
chiang mai
Reviewed 5 days ago NEWvia mobile

The condo itself wasn't all bad. It had absolutely everything one might need to cook and exist for a week in Playa. However, it was worn comparing to the pics that were posted of it. The pool was pretty and the location was convenient to the beach and to 5th Ave. The huge minus for us, being a family, was...

 Report
Helpful?
Thank olive32_11
Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

Very nice hotel, perfect location and very clean.Make sure to ask the front desk for the discount cards for Mamitas Beach Club. Do not go to Kool Beach Club it is a major tourist trap and very cramped.

 Report
Helpful?
Thank Michael G
New York City, New York
Reviewed 1 week ago

Nightmare from the get go!!!! we got a corner unit penthouse with pool on deck. we booked 9 night stay at this condo/hotel and arrived late in evening so we did not see the construction: both sides of hotel have new building being built. constant noise and white dust everywhere (not good for the asthma people) very upset prob is...

 Report
Helpful?
Thank MFerrante123
Atlanta, Georgia
Reviewed 2 weeks ago

Like I said Close to Beach and other Places nearby. Get the Penthouse as you have a Pool on the Roof. The Pool Common Area downstairs has a Bar in the Pool with music during the day. Very Spacious Rooms and close to Most places.

 Report
Helpful?
Thank kitreddy1983
Reviewed 3 weeks ago via mobile

The hotel is nice, but they have the worst service ever, they threat you as they were doing a favor to you. Instead of getting a ''hi guys how are you'', they're checking if you're not bringing extra people. They weren't even allowing my girlfriends to go upstairs to go to the bathroom. They have nonsense rules. Also when I...

 Report
Helpful?
Thank Rodrigo M
MistikCondohotels, Director Comercial at Aldea Thai Luxury Condohotel, responded to this review

Dear Rodrigo M: We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that the accommodations did not meet with your expectations. We encourage our guests to share their concerns during their stay so that we may address them...

Mexico
Reviewed 5 weeks ago via mobile

I stayed there for three nights, terrible experience from the staff of Mistik and Aldea Thai, they try to take you money from things like keys, not returned bracelet, etc. And they don't have a sense of criteria to talk about anything. Bad attitude, dirty rooms, out of shape amenities. Try another option from the thousands condo/hotel options in town.

 Report
Helpful?
1Thank dansteiner28
MistikCondohotels, Director Comercial at Aldea Thai Luxury Condohotel, responded to this review

Dear Dansteiner28: We thank you for taking your time and writing your comments on your vacation in this second home in the Mexican Caribbean. Our objective is to be able to obtain the maximum satisfaction of all our guests, both in the facilities as well as in the service and treatment to the guest for that reason I apologize for...

Mexico City, Mexico
Reviewed 5 weeks ago via mobile

I stayed for 3 nights, it was by far the worst experience I've had in Playa del Carmen. The staff does not have any sense of hospitality, kindness, flexibility nor criteria. The place just wants to take your money by any requests that don't represent a charge for the property such as a 1/2 hour late checkout. It's saddening that...

 Report
Helpful?
1Thank Marc2410
MistikCondohotels, Director Comercial at Aldea Thai Luxury Condohotel, responded to this review

Dear Marc2410: First of all, I want to thank you for taking your time and sharing your experience and comments on TripAdvisor. Thanks to your feedback, you enable us the opportunity to improve our services and performance to treat guests like you with the experience they deserve. Thank you! Your comments are taken into account seriously: evaluated and notified to...

Stockholm County, Sweden
Reviewed 7 January 2017

Me and my girlfriend booked a suite but were placed in a normal room without them saying anything. At least we could hear the neighbours through the door we had between our rooms.... Since it was late we waited until the next day to talk to them where they admitted that they had double booked and given us a normal...

 Report
Helpful?
Thank Fredrik1689
MistikCondohotels, Director Comercial at Aldea Thai Luxury Condohotel, responded to this review

Dear Fredrick689 First of all, I want to thank you for taking your time and sharing your experience and comments on TripAdvisor. Thanks to your feedback, you enable us the opportunity to improve our services and performance to treat guests like you with the experience they deserve. Thank you! Your comments are taken into account seriously: evaluated and notified to...

844 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (181)
Viewed
Pool/Beach Area (40)
Viewed
View from Room (22)
Viewed
Hotel & Grounds (29)
Viewed
Dining (4)
Viewed
Room/Suite (27)
Viewed
Family/Play Areas (3)
Viewed
Bathroom (4)
Viewed
Other (52)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (643)
Viewed
Amenities (135)
Viewed
Junior Suite (76)
Viewed
Luxury Suite (93)
Viewed
Penthouse Suite (172)
Viewed
Pool (33)
Viewed
Dining (9)
Viewed
Superior Room (44)
Viewed
The Hotel (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (7)
Viewed
Dining (1)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.5 km away
Pueblito Luxury Condohotel
Pueblito Luxury Condohotel
#118 of 212 in Playa del Carmen
222 reviews
0.1 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#43 of 212 in Playa del Carmen
1,382 reviews
0.8 km away
The Elements Oceanfront & Beachside Condo Hotel
The Elements Oceanfront & Beachs...
#104 of 212 in Playa del Carmen
140 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#32 of 212 in Playa del Carmen
1,299 reviews
0.8 km away
The Palm at Playa
The Palm at Playa
#23 of 212 in Playa del Carmen
1,180 reviews
0.3 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#16 of 212 in Playa del Carmen
575 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
A door to modern luxury, The Thai is a high class condohotel where the sophistication of the Thai-Balinese spirit blends with the laid back soul of the Mexican Caribbean. The creative design of The Thai is constituted of a giant swimming pool, thatched roofs, Asian-fashion decor and outdoor pool fountains while built in commercial venues such as a restaurant and a fitness center added to the comfortable feel of the property. The magnificent suites of Aldea Thai integrate a great number of conveniences such as deluxe furnishings and hi-tech features. Facing the most notorious, sandy beach of Playa del Carmen, The Thai embraces stunning views of the Caribbean Sea and the fun environment of Mamitas Beach Club. All of what Aldea Thai has to offer will turn your vacation at the Riviera Maya into an unforgettable experience to enjoy the best of every world. ... more   less 

Additional Information about Aldea Thai Luxury Condohotel

Address: Mza. 81 Av. Cozumel Lt. 1 | Entre 26 y 28. Col. Centro, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM579 - RM2,442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aldea Thai Luxury Condohotel 4*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Travelocity and Hotels.com so you can book your Aldea Thai Luxury Condohotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aldea Thai Luxury Condohotel Hotel Playa Del Carmen
Aldea Thai Luxury Condohotel Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#61 Luxury Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Aldea Thai Luxury Condohotel staff and other travellers.
6 questions
Ask a question
Durham, North Carolina
new york city
over a year ago

See all questions (6)

Questions? Get answers from Aldea Thai Luxury Condohotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“wait till construction is over: prob in 2-3 months”
 of 5 bubbles MFerrante123, 7 Feb 2017 | Read review
“Penthouse is the Best Room in the Hotel.”
 of 5 bubbles kitreddy1983, 1 Feb 2017 | Read review
“Don't stay in room 225”
 of 5 bubbles qtp2t2015, 30 Dec 2016 | Read review
“Wait until the construction across Aldea Thai is over”
 of 5 bubbles antoniosN5586ZB, 11 Oct 2016 | Read review
“Go with the 2 bedroom penthouse condos which have a decent sized rooftop pool and ocean views.”
 of 5 bubbles 337jimr, 10 Oct 2016 | Read review
5 of 5