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Gran Luxury Playa del Carmen

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Traveller (14)
Pool & Beach (2)
Room & Suite (2)
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Overview
4.5
7 reviews
  • Excellent72%
  • Very good0%
  • Average28%
  • Poor0%
  • Terrible0%
10 Mar 2018
“Transition”
8 Mar 2017
“Great location, very friendly staff”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
All hotel details
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Reviews (7)
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1 - 5 of 5 reviews
Reviewed 10 March 2018 via mobile

The only reason I gave 3 stars instead of 1 is because of the wonderful staff. The resort was under going a change in ownership and construction. We didn't get the room we paid for, half of the restaurants at the resort were closed at...More

Thank Kari F
Reviewed 9 March 2017

This place is completely adequate for a 3-4 star hotel (but DEFINITELY NOT 5 STAR). We had a great trip, but mostly because the city was so nice. My idea of an all inclusive is somewhere that is nice enough that you could stay for...More

Thank L B
Reviewed 15 February 2017 via mobile

Cesar very nice staff member of sports and entertainment and is very helpful and made us feel welcome at the resort, very easy to talk to gives good information. this resort is very beautiful and amazing this is my first time staying here and i'm...More

Thank Madison T
Reviewed 15 February 2017 via mobile

amazing staff! cesar from entertainment was a very nice staff member and was very helpful, along with everyone else! Great hotel would come here every year if i could! Everyone is very friendly and there is always something to do:)

Thank Allie B
Reviewed 18 December 2015

One of the most pleasant vacations ,super clean place , great food,super friendly staff on any position (form the gardener until supervisors are very friendly) One of the most large hotels and really pleasant as far as location super close to any activity that you...More

Thank liderman T
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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Meeting Rooms
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Details
Room types
Non-Smoking Rooms, Family Rooms
Details
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (14)
Pool & Beach (2)
Room & Suite (2)
Dining (1)
Questions & Answers
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Room Tips
"I am not sure if any of the rooms here are quiet, so be prepared for that."
Read review
"super friendly and very easy going .they work with you as your convinience ."
Read review
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