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Gran Porto Resort

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9,501 Reviews from our TripAdvisor Community

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Showing 6,827: English reviews
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Reviewed yesterday NEWvia mobile

Celene Romero - amazing housekeeper , room was immaculate and cleaned up every item of mess and placed neatly on drawers. Delightful, happy and cheerful person to speak to. Thanks again , Emma and luke kitchen

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Thank emma i
Muscatine
Reviewed yesterday NEW

We stayed from Sunday to Saturday. Each night was a different theme. I thought the food was good. There's a game room with air hockey and fooseball. There's a play area for the littles with a small swim area. There is also a small mini golf area. The rooms are on the small side but nice. Everyone greeted us with...

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1Thank Sondra D
Amarillo, Texas
Reviewed yesterday NEW

Stayed at the Gran Porto Resort with an All-Inclusive package. Had a great experience. When making the reservation, it was not clear what the difference was between "Ocean View" and "Ocean Front." I reserved an "Ocean View" room and faced the resort across the street. While standing on the balcony, if I looked down the street, I could see the...

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Thank JimOtto
Dumont, New Jersey
Reviewed yesterday NEWvia mobile

We are currently at the Gran Porto. We chose this resort because it is the family resort companion to the Royal right next door - the place we stayed for our Honeymoon 8+ years ago. The resort is lovely, clean and well staffed. Much smaller than the Royal and we were pleased about that. The food was decent, all restaurants...

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Thank Rachel W
Ajax, Canada
Reviewed yesterday NEW

Had a fantastic time each day at the pool and beach because of the very energetic entertainment/activity host Aranza! She was always upbeat and got everyone involved from kids to adults, and really made each day by the pool fun!

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Thank devonjarvis
Reviewed 2 days ago NEWvia mobile

Thank you Aranza for keeping us entertained. Amazing attitude and what a blast she has with guests. The staff here makes it so fun. Thank you for taking such great care of us. Food was great and drinks are wonderful.

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Thank Marcus11444
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mr. Marcus11444, We would like to thank you for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read you had such an amazing time in your holiday and to know that our staff provided you with a memorable service. It will be a...

Reviewed 3 days ago NEWvia mobile

Our group of seven couples had a wonderful time. A quaint resort right on the beach. We had so much fun with the Entertainment Staff, especially Aranza and Caesar, but honestly, the entire staff is amazing!

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Thank Correll M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Correll M, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know you had such a great time with us and that our staff provided you with a remarkable service. It will be a pleasure to share your kind comments with...

A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

Thank you so much for a wonderful vacation!!! Aranza and Manuel: you are great. Love both of your aerobics!! Food and drinks were great. Loved the Disney show on my last night. Arturo gave my mom and I a very nice check in, answered all our questions, thank you so much!

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Thank A TripAdvisor Member
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Member of TripAdvisor, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know you fully enjoyed our great activities and services. Thank you for mentioning the attentiveness fo our staff members, please rest assured that we will share your kind comments...

Kelowna
Reviewed 4 days ago NEW

We can't say enough about the wonderful service we received at the Gran Porto Resort. Estefania was fantastic to deal with, making sure all our requests were met and exceeding our expectations. Her attention to detail made the whole event go smoothly and made my day less stressful. We quickly fell in love with the staff who were attentive, professional...

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1Thank Carla M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mrs. Carla M, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. First of all, we would like to congratulate you on your wedding! Thank you for giving us the opportunity of hosting your big day! We are truly happy to know that everything...

Colorado Springs, Colorado
Reviewed 4 days ago NEWvia mobile

What a great vacation, as always the pool staff made our vacation! Caesar, Manuel and Eric treated my family like we were royalty! And of course Jose and Pablo our dear friends for over 12 years were the best! Please take a moment to recognize these employees and give them a BONUS! See you next year Amigos!

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Thank Carmen Y
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Carmen Y, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are overjoyed to read that you had such an incredible holiday once again and to know that our staff went above and beyond to provide you with an amazing service. It will...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM783 - RM2,011 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#17 Top resorts Hotel in Playa del Carmen
#23 Spa Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
633 questions
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MILLSTONE NJ
7 months ago

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Questions? Get answers from Gran Porto Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Of course the beach views is best but we had views of the street and was still entertained”
sondrawheeler73, 26 Apr 2017 | Read review
“Make sure you understand the difference between "Ocean View" and "Ocean Front." Would have liked to have the "Ocean Front."”
JimOtto, 26 Apr 2017 | Read review
“Ocean view, away from the pool. King size bed is a nicer option.”
460carlam, 23 Apr 2017 | Read review
“We stayed in the rooms a long the street which worked out perfect. Large rooms and quiet.”
770davem, 21 Apr 2017 | Read review
“treat yourself to the ocean front”
loganjslaughter, 20 Apr 2017 | Read review
5 of 5