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Gran Porto Resort

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8,873 Reviews from our TripAdvisor Community

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Showing 6,354: English reviews
Los Angeles, California
Reviewed yesterday NEW

Just returned from a fantastic 9 day stay at El Gran Porto Resort in Playa del Carmen! What an experience! The service from the moment we got there until we left was unbelievable! Everyone went out of their way to make sure that we were comfortable and that we did not need anything! Samuel Gomez, one of the Bell Boys...

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Thank KristiPdr
Rehoboth Beach, Delaware
Reviewed yesterday NEW

This was a wonderful trip. The location was perfect. We could walk to all the shops, The ferry to Cozumel was steps from the hotel. The junior suite was wonderful with great views of the beach and sea. We enjoyed all the restaurants, I would definitely go back.

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Thank JoanngRealtor
Ottawa, Canada
Reviewed yesterday NEW

Proximity, staff and food keep us coming back. This was our 3rd visit in four years at the Gran Porto Real. Our stay was for 10 nights in an Ocean Front room. We did have some trouble booking into the hotel due to them overbooking...so we did stay 1 night across the street at The Royal. The front desk staff,...

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1Thank Jim M
Angola, Indiana
Reviewed yesterday NEWvia mobile

Had an awesome time on this resort. Totally loved it and Will definitely come back. The 14 of us were so happy with the pool staff! Aranza Cesar Gerry and Rodrigo were so funny and entertaining .. we made friends with them! Beautiful place, totally enjoyed it, we are so happy we came!

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Thank klantz1962
San Marcos, California
Reviewed 2 days ago NEWvia mobile

After visiting Cancun in November two years ago, our family decided to stay in Playa Del Carmen this time around to explore the southern coastal region of the beautiful Rivera Maya.  We got a great deal on a family suite through Bookit.com months before our trip. The room was larger than expected and equipped with two full beds (ran out...

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Thank Adam V
Moncton, Canada
Reviewed 2 days ago NEW

Currently enjoying a week at the beautiful Gran Porto.We were greeted by friendly welcoming staff who made the check in process quick and easy ! Very happy with our room, a junior suite on the second floor.A comfortable King size bed, spacious room,very quiet for a restful night sleep. This is our second time staying at the Gran Porto and...

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Thank lshorsman
Sydney, Australia
Reviewed 2 days ago NEW

A great value all inclusive resort in the perfect location. Be prepared for lots of families with younger children. It was hard at times to get a sun chair by the main pool. The resort is a short stroll to the main shopping area and the bus terminal. All staff were extremely friendly.

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Thank Deanne G
Reviewed 3 days ago NEWvia mobile

We stayed a week at the Gran Porto and it was in a great location with lots to do and see. When we arrived we had a junior suite and were room 430 that's is down a little hall with two other rooms. The room was nice, it had a king size bed with a neat circular light on the...

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Thank JordanGingerich
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear JordanGingerich, Thank you very much for taking the time to share your review about your recent stay in Gran Porto Resort with all of us. We are truly happy to read that your past holiday with us was amazing and that you fully enjoyed our great services and beautiful facilities. Thank you for your visit and we are already...

Nashville, Tennessee
Reviewed 3 days ago NEW

Very happy with my trip. The food is great and the service is too. Mr Hernandez at the Mexican restaurant is the best. Location is fabulous with fishing and massages on the beach behind the resort. Shopping and more are just a block away.Con: The free beer is terrible and there is no American beer available. Tim

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Thank 3,003,000
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear 3003000, We would like to thank you for taking the time to share your review about your recent stay in Gran Porto Resort with all of us. We are truly happy to know that you fully enjoyed your holiday with us and please rest assured that we will address the concerns you have kindly mentioned with our team in...

Edmonton, Alberta, Canada
Reviewed 4 days ago NEW

Just spent 10 days at the Gran Porto in Playa del Carmen and loved it. So much fun. And so relaxing. The weather was beautiful, about 28 degrees Celsius every day. Great for sitting poolside and very comfortable at night. I love coming to Playa and I love staying at the Gran Porto. It is a great location and the...

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1Thank Diane C
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Diane C, We would like to thank you for taking the time to share your review about your recent stay in Gran Porto Resort with all of us. We are overjoyed to read that your holiday with us was incredible and that you fully enjoyed our great services and facilities. Thank you for mentioning the attentiveness of our staff...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM922 - RM2,301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, BookIt.com, Priceline, Travelocity, Odigeo and Cheap Tickets so you can book your Gran Porto Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#18 Top resorts Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
562 questions
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Questions? Get answers from Gran Porto Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor. Full ocean view! The best! Do not get a room facing the street!”
 of 5 bubbles KristiPdr, 8 Dec 2016 | Read review
“We have always stayed on 2nd floor facing the ocean. Between rooms 225 and 239.”
  • This is from balcony of room 239.
 of 5 bubbles jimmL5918NK, 8 Dec 2016 | Read review
“Beach side rooms are the best view.”
 of 5 bubbles 3003000, 6 Dec 2016 | Read review
“oceanfront is the best”
 of 5 bubbles 731dianec, 5 Dec 2016 | Read review
“Pick a pool side view to see entertainment from your balcony.”
 of 5 bubbles gswtester, 5 Dec 2016 | Read review
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