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    Gran Porto Resort

    Constituyentes No. 1, Playa del Carmen 77710, Mexico
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    24/12/2017 25/12/2017
     26 people are viewing this hotel
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    US$529
    US$326
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    Traveller (5969)
    Pool & Beach (1228)
    Room & Suite (1042)
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    Overview
    • Excellent68%
    • Very good21%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “il pescatore” (342 reviews)
    “sushi bar” (332 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Rooftop Terrace
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    The Carmen Hotel
    495 reviews
    #6 of 214 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,624 reviews
    #12 of 214 hotels in Playa del Carmen
     
    Porto Playa Condo Hotel & Beachclub
    647 reviews
    #15 of 214 hotels in Playa del Carmen
     
    Acanto Boutique Hotel & Condominiums Playa del Carmen
    874 reviews
    #16 of 214 hotels in Playa del Carmen
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (10,216)
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    1 - 5 of 7,313 reviews

    Reviewed yesterday

    We chose this hotel because it was close to the beach and to 5th avenue, has private balconies and free parking. Unfortunately the beach is not appealing for swimming. Better to go the neighbor's beach (the Royal). We ended up going to 5th Avenue only...More

    Thank Lt_Frank_Drebin
    Reviewed 2 days ago via mobile

    This hotel is being remodeled but they said that services continue to offer but service is really poor. There were a bunch of inconvenience we experienced: safe malfunction, room is made late during the day, kids activities offered in the map are not available, towels...More

    Thank pfunglee
    Reviewed 4 days ago via mobile

    Juan from the Italian restaurant IL Pescatore was exceptional. His prompt service, hospitality, kindness was clearly demonstrated. He was very friendly and made you feel right at home. Carlos, Cesar and Manuel from the entertainment and gym was super friendly, courteous, fun and full of...More

    Thank Corinne C
    Response from silvestrevazquez, Gerente General at Gran Porto ResortResponded 3 days ago

    Dear Mrs. Corinne C, Thank you very much for sharing your valuable feedback. We are truly happy to read that our staff went above and beyond to provide you with a memorable service. It will be a pleasure to share your kind comments with the...More

    Reviewed 5 days ago

    We almost didn't go to this hotel due to the rush of bad reviews in the last month with regards to the refurbishment etc, we even called to see if the booking could be changed. My god i'm glad we didnt!! The beach is certainly...More

    3  Thank Carly W
    Response from silvestrevazquez, Gerente General at Gran Porto ResortResponded 4 days ago

    Dear Ms. Carly W, We want to thank you for sharing such a wonderful and kind review. This is truly motivating and it is greatly appreciated for all of us who work here. We are truly happy to read that your holiday was incredible and...More

    Reviewed 6 days ago

    This was my 9th visit to Gran Porto for the annual girls' birthday trip and as always, it did not disappoint. This year there was just 4 of us - we've been as many as 16! Yes, there was construction due to new ownership, however,...More

    Thank Maryatdesairlake
    Response from silvestrevazquez, Gerente General at Gran Porto ResortResponded 4 days ago

    Dear Maryatdesairlake, We would like to thank you for taking the time to share your review with all of us. We are overjoyed to read that you have granted us with the privilege of hosting your holiday for the 9th time and to celebrate such...More

    The Carmen Hotel
    495 reviews
    #6 of 214 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,624 reviews
    #12 of 214 hotels in Playa del Carmen
     
    Porto Playa Condo Hotel & Beachclub
    647 reviews
    #15 of 214 hotels in Playa del Carmen
     
    Acanto Boutique Hotel & Condominiums Playa del Carmen
    874 reviews
    #16 of 214 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$190 - US$514 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Top resorts Hotel in Playa del Carmen
    • #26 Spa Hotel in Playa del Carmen
    • #29 On the Beach Hotel in Playa del Carmen
    • #56 Romantic Hotel in Playa del Carmen
    • #58 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Gran Porto Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Gran Porto Real Hotel ,
    • Gran Porto Real Playa Del Carmen ,
    • Hotel Gran Porto Real ,
    • Gran Porto Real Resort Spa ,
    • Porto Real ,
    • Grand Porto Real Playa Del Carmen ,
    • Gran Porto Real Mexico ,
    • Gran Porto Resort Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (5969)
    Pool & Beach (1228)
    Room & Suite (1042)
    Dining (495)
    Hotel & Grounds (3548)
    Bathroom (59)
    Family and Play Areas (43)
    Business Centre & Event Rooms (31)
    Nearby
    Porto Playa Condo Hotel & Beachclub
    647 reviews
    .19 km away
     
    Acanto Boutique Hotel & Condominiums Playa del Carmen
    874 reviews
    .22 km away
     
    The Royal Playa del Carmen
    16,624 reviews
    .16 km away
     
    Nearby Restaurants
    Imprevist
    1,359 reviews
    .20 km away
    Spice
    1,002 reviews
    .16 km away
    Asiana Restaurant
    638 reviews
    .16 km away
    PLANK Gourmet grill & patio bar
    1,448 reviews
    .21 km away
    Nearby Attractions
    La Galeria de Playa
    60 reviews
    .18 km away
    Calle Corazon
    48 reviews
    .26 km away
    The Custom Tour by Rod Ratner
    315 reviews
    .26 km away
    Tank-Ha Dive Center
    359 reviews
    .26 km away
    Ask a question
    Questions & Answers
    Vaunsmom
    9 December 2017|
    Answer
    Response from susanmR1661WP | Reviewed this property |
    Same happened to me. My friend and I wanted 2 beds. It was a disaster. Ultimately settled for rollaway bed. The construction was non-stop. Horrible. Mini-bar is what it is. Hope for good weather so you won't have to be in... More
    0
    Votes
    Room Tips
    "If you want a fabulous view, spring for an ocean front room - they offer the perfect spot to get gorgeous..."
    Read review
    "the walk out- is amazing right on the beach-steps away from your room"
    Read review
    "Standard rooms have a common patio that leads to the pool and do not have a lot of natural light. If you can..."
    Read review
    "First floor rooms are super comfortable and surprisingly quiet."
    Read review
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