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Panama Jack Resorts Playa del Carmen

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Traveller (6614)
Pool & Beach (1350)
Room & Suite (1172)
Overview
  • Excellent68%
  • Very good21%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“gran porto real”(473 reviews)
“il pescatore”(342 reviews)
“sushi bar”(348 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Reviews (10,887)
Filter reviews
7,803 results
Traveller rating
4,846
1,755
587
367
248
Traveller type
Time of year
LanguageEnglish
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4,846
1,755
587
367
248
Show reviews that mention
All reviewsgran porto realil pescatoresushi barmaria's restaurantreal resortocean frontfishing boatssand bagsjunior suitesports and entertainmentstandard roombike tourmayan coffeeentertainment staffkids clubfifth avenuewater aerobics
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1 - 5 of 7,803 reviews
Reviewed 3 days ago via mobile

Being my first time in Mexico, I am extremely satisfied with choosing this hotel and the activities. Today I went kayaking- with Carlos being our instructor. It was an amazing time and learning experience, with a beautiful view. I extremely recommend both coming to this...More

Thank Brianna G
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded yesterday

Dear Brianna G, Thank you for taking the time to share a review of your recent stay with us. We are glad to know that you were pleased with the services and the activities the resort has to offer to all our guests. Please, rest...More

Reviewed 4 days ago

The good: rooms, pool areas, food even though they had 1 restaurant shut down for renovations. The bad: beach is terrible sand bags all over. If you are going to.build up your beach you need to maintain it. Will not return to this resort. I...More

Thank H1751WKchrisw
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded 2 days ago

Dear H1751WKchrisw, Thank you for taking the time to share your impressions regarding your recent stay with us. We are glad to know that you were pleased with the rooms, pools and our service of food and beverage. Regarding the beach conditions, We are working...More

Reviewed 4 days ago via mobile

We totally enjoyed our stay at Panama Jacks. It was well presented and clean. Great entertainment. Best part of the beach at the moment with seaweed. Walter in the Mexican restaurant Zarape gave us the most amazing service, thankyou Walter!!More

Thank Kelley E
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded 2 days ago

Dear Kelley E. Thank you so much for taking the time to share a comment on your recent visit to the resort. We are really happy to read that your stay with us was amazing and you enjoyed the services and activities of the sports...More

Reviewed 1 week ago via mobile

Had a great time at Panama Jack! Originally planned on staying for 4 days and ended up having to stay an extra night becuase of a flight cancellation. The hotel is very pretty and the employees are AMAZING. David and Miguel at the outside bar...More

2  Thank Taupont
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded 6 days ago

Dear Taupont, We would like to thank you for sharing a review of your recent stay with us for a really important occasion. Happy Birthday! We are glad to know that your time was amazing, and you were pleased with the professional and attentive service...More

Reviewed 1 week ago

My husband and I stayed at The Royal across the street and decided to go to Zarape. Diego was our waiter and he did an amazing job as our server. The food was wonderful, but the drinks are even better. They have the best mojitos...More

3  Thank 20PRLS
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded 1 week ago

Dear 20PRLS, Thank you for taking some minutes to write regarding your experience on your recent stay in the resort. We are really happy to know that you were pleased with the service of our Mexican restaurant and the highlight was the professional and attentive...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$155 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Top resorts Hotel in Playa del Carmen
#26 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$155 - US$470 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Top resorts Hotel in Playa del Carmen
#26 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#43 Family Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6614)
Pool & Beach (1350)
Room & Suite (1172)
Dining (541)
Amenities (67)
Family and Play Areas (45)
Business Centre & Event Rooms (33)
Questions & Answers
Ask a question
Kedge01
14 August 2018|
AnswerShow all 2 answers
Response from Taupont | Reviewed this property |
Yes! At least when I was there last week there was one and it was lots of fun!
1
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Room Tips
"Rooms with Ocean View and Ocean front"
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"Get one away from Ocean front it smells bad."
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"Get another hotel"
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"Ask for a room with hammock"
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