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Gran Porto Resort

Bookit.comUS$223*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$378*
US$223*
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US$266*
US$264*
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Gran Porto Resort
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9,605 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Porto Resort
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Showing 6,910: English reviews
Reviewed 5 days ago NEWvia mobile

Once again I stayed here at gran Porto and leave completely satisfied ! The staff is the best part as always! Cesar, the guy leading the activities at the pool, was really friendly and nice and felt like family. If you are looking for a nice place near the heart of playa this is the best option!

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Helpful?
Thank Andrew W
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mr. Andrew W, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read that you have granted us with the opportunity to host you once again and to know that you had an incredible time! Thank you for mentioning...

Reviewed 6 days ago NEWvia mobile

Hard to beat Playa del Carmen. The Gran Porto is great for families. The food is good. The service and staff were great. We have a with 3 balconies and a separate bedroom for mom and dad :). The price for what you get is very reasonable. The Gran Porto is located in the heart of Playa, and is 2...

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Helpful?
1Thank Mlfrisch
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Mlfrisch, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are very happy to know that you and yuor family fully enjoyed your holiday and all of our great services and facilities. Thank you for your visit and we are already looking forward...

Reviewed 6 days ago NEWvia mobile

This is great hotel with a great location-only 2 blocks away from shopping area and the bar seen!! The staff here is extremely nice and helpful!! Cesar from the entertainment staff is super fun, outgoing and keeps things super entertaining and fun at the resort!! Definitely would recommend this hotel for anyone looking for relax and fun vacation!!

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Helpful?
Thank Nevena M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Nevena M, We would like to thank you for taking the time to share your review with all of us and we are truly happy to read you had such an amazing and fun holiday! Thank you for mentioning the attentiveness of our staff members, it will be a pleasure to share your kind comments with Cesar. We are...

Reviewed 6 days ago NEWvia mobile

3rd time in Mexico and I absolutely love this time the most! Grab Porto is located near the Main Street with the shopping and bars and clubs. The staff is amazing!!! Specially Cesar from the pool. Really nice and outgoing and fun. Wish I could take him home. All day doing activities so you will never get bored !! Highly...

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Helpful?
Thank Ivana M
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Ms. Ivana M, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are overjoyed to read you had such an incredible holiday and that you had so much fun! Thank you for mentioning the attentiveness of our staff members. It will be a...

A TripAdvisor Member
Level Contributor
9 reviews
3 hotel reviews
1 helpful vote
Reviewed 6 days ago NEWvia mobile

What a treat to be greeted with smiles and service throughout this resort. Nothing is too much trouble. The concierge was so helpful in liaising with a local airline in locating a left item. All the stress was taken out of this task. The restaurants and wait staff are always on hand to assist, no request is too small. If...

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Helpful?
Thank A TripAdvisor Member
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Member of TripAdvisor, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are truly happy to read you had a wonderful holiday with us and that our staff provided you with an excellent service. Thank you for your visit and we...

Reviewed 6 days ago NEWvia mobile

I've been at the Gran Porto hotel for 2 days and it's been a blast! Cesar has been a great addition! He had made the experience great and entertaining! Friendly and charming. The resort has treated us like royalty. I'll for sure be back next year and future years to come! Thank you for everything!

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Helpful?
Thank Kayla C
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear Ms. Kayla C, We are truly happy to read that you are having a great holiday with us and to know that our staff is providing you with a memorable service. Thank you for your visit and we are already looking forward to the opportunity of welcoming you back in the near future to continue exceeding your expectations. Sincerely,...

Milwaukee, Wisconsin
Reviewed 6 days ago NEW

I rely on trip advisor reviews. I was really disappointed with this resort and would never return. The only thing I can conclude is the people reviewing this resort are used to 3 star resorts and are happy saying how great it is using the names that are handed to them on business cards. Two good things about the resort...

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Helpful?
2Thank wmom3
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear wmom3, Thank you very much for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us. We are deeply sorry to read that we did not exceed your expectations during your vacations. Please rest assured that we will address the concerns you have kindly mentioned with our team in order...

Tuttle, Oklahoma
Reviewed 6 days ago NEWvia mobile

Cesar from the entertainment staff is awesome!!! Always has us laughing. Get up early and resevre a chair in the shade. Amazing food and drinks. Brenda at front desk goes out of her way to help. Entire experience was excellent!! Already looking forward to next year😎

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Helpful?
Thank smithkeri
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear smithkeri, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us and letting us know you have granted us with the opportunity of hosting you and knowing you had such a great time! Thank you for mentioning the attentiveness of our staff members. It will...

Tavares, Florida
Reviewed 6 days ago NEW

We arrived at the resort at 3:30 and was told our room was ready. I had paid for a Junior Suite oceanfront and requested to be far away from the pool as possible since we are older and did not want the noise. They wrote to me to ask if there was anything they could do for me. I told...

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Helpful?
1Thank sewist2000
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear sewist2000, We would like to thank you for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. It is truly important to let you know that your comments and observations are taken very seriously as this is what helps us improve our service standards. We are deeply sorry for...

Bradenton, Florida
Reviewed 1 week ago NEW

This was a nice hotel in a great location - only 2 blocks from the main shopping area. The staff was wonderful. The food was very good although we did eat out a few times. If you are into swimming in the gulf this is not the place for you. They have a very small beach and very rocky. They...

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Helpful?
1Thank PAS11738
Edwin B, Gerente General at Gran Porto Resort, responded to this review

Dear PAS11738, Thank you very much for taking the time to share your review regarding your recent stay in Gran Porto Resort with all of us. We are happy to read you fully enjoyed our services amd facilities and to know that our staff provided you with a remarkable service. Thank you for sharing your valuable feedback, please rest assured...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM722 - RM1,970 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, BookIt.com, Hotwire, Expedia, Cheap Tickets, Travelocity, Hotels.com, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Gran Porto Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#16 Top resorts Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#25 Luxury Hotel in Playa del Carmen
#25 On the Beach Hotel in Playa del Carmen
#56 Romantic Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
655 questions
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Grimsby, United Kingdom
MILLSTONE NJ
8 months ago

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Questions? Get answers from Gran Porto Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like to sit or relax on a balcony definitely upgrade to ocean view or ocean front. If not, regular rooms are fine.”
BeachMama1275, 26 May 2017 | Read review
“Oceanfront room toward Av. Constituyentes had MUCH better a/c than the oceanfront room at the other end.”
Redwing780, 24 May 2017 | Read review
“Get away from the pool and the lobby bar to avoid noise.”
sewist2000, 23 May 2017 | Read review
“Get an ocean front room.”
PAS11738, 22 May 2017 | Read review
“277 is too near the large outsid a/c units it's very noisy all day and night”
jenniferwC620UR, 20 May 2017 | Read review
5 of 5
Bookit.com
US$223* /night
View Deal
Booking.comUS$266
Orbitz.comUS$264
AMOMAUS$378
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*Disclaimer
Prices are for 1 room, 2 adults
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