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Gran Porto Resort

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8,838 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Porto Resort
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Showing 6,326: English reviews
Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2012

Thank you very much to Chef Ramon, our hostess Delia and our super friendly waiters Filiberto, Ton, Juarez, Jose and Juarez, we ate like kings and so much appreciated the amazing dinner you put together for us! Thank you! Simon and Nathalie

Helpful?
Thank Cozumellover20
Montreal, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2012

My husband and I are just coming back from a vacation that made us grin from ear to ear the entire time! The staff, tha staff, the staff! Thank your to Chef Ramon at the Il Pescatere Italian restaurant who cooked an amazing special meal for us, for Delia, the sweet ans attentive hostess, and the friendly waiters : Filiberto,... More 

Helpful?
4 Thank Cozumellover20
Airdrie, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2012

Just back from a fantastic holiday it gets better every time thats the fourth time at the grande porto real will be back next year . The staff are exellent cant do enough the hotel is brilliant, spotless and the food is exellent especially the italian . The staff at the pool bar and the inside bar couldnt do enough... More 

Helpful?
1 Thank Allison H
Norwood, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2012

Stayed at nearby hotel and went to this restaurant as part of our all inclusive package. From the service and food you would never think it was all inclusive. Met with a smile as you walk in Jose and Matteo were quick to bring me a drink and get me going on with my meal. They were very helpful and... More 

Helpful?
Thank mike p
McDonough, Georgia, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2012

This was our 3rd trip to this location. The staff is always very courteous. We feel like the food and menus have improved since our last visit a couple of years ago. Our breakfast and lunch servers were wonderful, Florencio, Marcelo, and Osmar. They learned our preferences and gave us A plus service. Jesus our beach server never let us... More 

Helpful?
3 Thank Beth N
Sudbury
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 October 2012

What a great place! The staff is so friendly and extremely accomodating. Everyone went out of their way to meet our every need. We definitely would stay there again. The buffets were different every night. It was fresh and delicious. Thank you to all!

Helpful?
1 Thank monaSudbury
Ottawa, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 October 2012

My husband and I along with our three children, their spouses and our three grnadchildren ranging from 5 months to 4 years old spent one week in this hotel to celebrate our 40th wedding anniversary last July 2012. The staff was very friendly, the hotel very clean, our rooms spacious. The beach is not welcoming but another beach nearby was... More 

Helpful?
3 Thank Louise G
Washington, IA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 October 2012

This is our 5th trip to Playa del Carmen and we normally always stay across the street at The Royal, however this time we brought our children so we decided to stay here thinking since it was owned by the same company that it would be comparable. We were a little disappointed in the food. The choices at the restaurants... More 

Helpful?
3 Thank rileysmom1026
Dieppe, New Brunswick
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 October 2012

We booked this place based on the fact that we had stayed at The Royal in 2011 but this time would be taking the kids along with us so what better than to stay right next door at their sister resort. The kids absolutely loved this place, the activity team is the best by far. The staff is great and... More 

Helpful?
1 Thank Mona H
Worcester, Massachusetts, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2012

My girlfriend and I spent 5 nights at the Gran Porto Real and ended up eating at Il Pescatore 4 of the 5 nights. The food was fantastic, and the service was even better. On our third night there, the hostess (Dalia) who couldn't have been nicer, told us that she liked us so much, and loved saying my last... More 

Helpful?
Thank Dave F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
On a beautiful, protected stretch of pristine beach in the heart of Playa del Carmen stands the spectacular Gran Porto Resort, just steps from Fifth Avenue's shops, clubs, and restaurants. Architecturally reminiscent of one of Mexico's finest haciendas, the resort welcomes couples, families, friends, and colleagues to the warm Caribbean breezes and azure seas of the Riviera Maya, where guests can experience the region's cultural heritage, relish all-inclusive luxuries, and enjoy genuine hospitality. ... more   less 

Additional Information about Gran Porto Resort

Address: Constituyentes No. 1, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM947 - RM2,362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Porto Resort 4*
Number of rooms: 287
Reservation Options:
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Also Known As:
Gran Porto Real Hotel
Gran Porto Real Playa Del Carmen
Hotel Gran Porto Real
Gran Porto Real Resort Spa
Porto Real
Grand Porto Real Playa Del Carmen
Gran Porto Real Mexico
Gran Porto Resort Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#18 Top resorts Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#26 Luxury Hotel in Playa del Carmen
#26 On the Beach Hotel in Playa del Carmen
#58 Family Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Gran Porto Resort staff and other travellers.
560 questions
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Questions? Get answers from Gran Porto Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view corner suites are big and comfy with a good sized bunk bed, but the view is lacking. Better location on the north side”
 of 5 bubbles 749richat, 2 Dec 2016 | Read review
“The rooms facing ocean view awesome nice size decks with chairs and table and hammock”
 of 5 bubbles , 1 Dec 2016 | Read review
“beachfront walkout if you want the Royal also, or beachfront”
 of 5 bubbles loverofsunTexas, 1 Dec 2016 | Read review
“Pay for the upgrade to use the facilities next door”
 of 5 bubbles I6378VJmelissat, 30 Nov 2016 | Read review
“Choose a junior suite...and oceanfront is a wonderful view!”
 of 5 bubbles Maryatdesairlake, 30 Nov 2016 | Read review
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