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12/06/2017 13/06/2017
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    Viva Wyndham Azteca

    Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
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    12/06/2017 13/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (4160)
          Pool & Beach (1236)
          Room & Suite (683)
          Viva Wyndham Maya
          6,494 reviews
          #85 of 214 hotels in Playa del Carmen
           
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          4,316 reviews
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          Overview
          • Excellent40%
          • Very good40%
          • Average12%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “sister resort” (108 reviews)
          “pool bar” (145 reviews)
          “la scala” (31 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from Viva Wyndham Azteca
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          Viva Wyndham Maya
          6,494 reviews
          #85 of 214 hotels in Playa del Carmen
           
          Iberostar Tucan Hotel
          6,399 reviews
          #41 of 214 hotels in Playa del Carmen
           
          Hotel Riu Playacar
          4,781 reviews
          #50 of 214 hotels in Playa del Carmen
           
          Barcelo Maya Tropical
          4,316 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Rooms
          12 Jun13 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,629)
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          1 - 5 of 3,629 reviews

          Reviewed 5 days ago

          Two couple first time went to Mexico, the terrible service of front desk supervisor,Vivian. We need more than one hour to check in due to the room not available,we get the room after 4pm. We request high floor, but the Supervisor arrange ground floor to...More

          Thank petertklaw112
          Response from feedbackaz, Director General at Viva Wyndham Azteca

          Dear Guest, First of all, we would like to thank you for your comments and the time you invested in writing us. We sincerely value your comments and we can assure you that our Management has been informed about your unpleasant experience and observations. Concerning...More

          Hotel's Favourite
          Reviewed 1 week ago

          When I arrived, I didn't know what to expect, as I had read divided reviews. I informed all that I was sorry I was early (it was 9am and check in is at 3pm), and the guy at the reception desk told me that it...More

          1  Thank Carla G
          Response from feedbackaz, Director General at Viva Wyndham Azteca

          Dear customer, Thank you for your 5 star review of the Viva Wyndham Azteca in Playa del Carmen! It is a pleasure indeed to receive such positive feedback following your recent stay, and we are delighted that we were able to exceed your expectations. Here...More

          Reviewed 1 week ago

          The front desk staff, including the supervisor were horrific!! You CANNOT check-in until 3, not too sure why Sunwing offers a champagne flight. Wifi you have to pay for and is very very sketchy. This was our 3rd stay at this resort, it is pretty...More

          3  Thank Tracy T
          Response from feedbackaz, Director General at Viva Wyndham Azteca

          Dear customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Mayan Riviera. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to...More

          Reviewed 3 weeks ago

          We were group of eight this trip to Mexico. We have traveled to Mexico for over 20 years, staying at several different resorts. Viva Wyndham Azteca fell within in the two worse we stayed at along with a Riu Resort. Since we travel more than...More

          2  Thank 12yrtravelingfriends
          Response from feedbackaz, Director General at Viva Wyndham Azteca

          Dear customer, Thank you for taking the time to write your feedback regarding your stay at the Riviera Maya. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. We are sorry for any inconvenience or...More

          Reviewed 3 weeks ago via mobile

          I left Mexico crying and sobbing on the plane because of what a wonderful time I had and because I knew my vacation was over and I was heading back to my real life :) In my opinion, I had the best time of my...More

          1  Thank Nataly M
          Response from feedbackaz, Director General at Viva Wyndham Azteca

          Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our resort for your recent vacation. We are thrilled to hear you had an excellent time with your mother and...More

          Viva Wyndham Maya
          6,494 reviews
          #85 of 214 hotels in Playa del Carmen
           
          Iberostar Tucan Hotel
          6,399 reviews
          #41 of 214 hotels in Playa del Carmen
           
          Hotel Riu Playacar
          4,781 reviews
          #50 of 214 hotels in Playa del Carmen
           
          Barcelo Maya Tropical
          4,316 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Beachfront
          • Free Parking
          • Breakfast included
          • Bar/Lounge
          • Free Internet
          • Spa
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Breakfast included
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Dry Cleaning
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$173 - US$429 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #39 Top resorts Hotel in Playa del Carmen
          • #45 Family Hotel in Playa del Carmen
          • #52 On the Beach Hotel in Playa del Carmen
          • #62 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 335
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, HotelsforEveryone, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Viva Wyndham Azteca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Viva Wyndham Azteca Hotel Playa Del Carmen ,
          • Viva Azteca ,
          • Wyndham Playa Del Carmen ,
          • Playa Del Carmen Viva Azteca ,
          • Playa Del Carmen Wyndham ,
          • Viva Wyndham Azteca Playa Del Carmen, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (4160)
          Pool & Beach (1236)
          Room & Suite (683)
          Dining (293)
          Hotel & Grounds (2143)
          Family and Play Areas (82)
          Bathroom (59)
          Business Centre & Event Rooms (9)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          apriljaf
          Should we make dinner reservations prior to arrival on June 22nd?
          30 May 2017|
          Answer
          Response from jcharleso1 | Reviewed this property |
          Not necessary, just go down the morning after you get there and make them with the reservation desk.
          0
          Votes
          Hi, does the resort offer catamaran excursion? And what is the price ? Thanks see you soon
          5 May 2017|
          Answer Show all 2 answers
          Response from feedbackaz | Property representative |
          Dear Guest, We kindly inform you that the water sports that are included are windsurf, kayak, catamaran, paddleboard and boogie boards. The catamarans available at the Resort can be reserved with our Animation staff. Please... More
          1
          Vote
          Google Translation
          Kaycee M
          Hello - Are all of the rooms here all-inclusive? Or is there an extra charge for that option?
          23 April 2017|
          Answer
          Response from feedbackaz | Property representative |
          Dear Client, Thank you for posting your question on TripAdvisor. We would like to inform you that all of the rooms at the Viva Wyndham Azteca include the all-inclusive package. Thank you for your attention and we would... More
          0
          Votes
          Google Translation
          Room Tips
          "Rooms on the north side face the south and the afternoon sun, great in the winter months, but maybe too hot..."
          Read review
          "try not to get block 3 as it is very close to the entertainment,,. the other blocks are close to the pool"
          Read review
          "A ground floor pool view is better so that you could walk out your sliding doors to direct access to the pool..."
          Read review
          "Stayed on the ground floor 1141 musty 1142 noisy at times 1108 looking at the pool privacy an issue 1124 nice..."
          Read review
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