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17/12/2017 18/12/2017
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    Viva Wyndham Azteca

    Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710, Mexico
    +1 800-484-2651
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    17/12/2017 18/12/2017
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    Traveller (4395)
    Pool & Beach (1284)
    Room & Suite (704)
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    Overview
    • Excellent43%
    • Very good40%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “sister resort” (111 reviews)
    “pool bar” (144 reviews)
    “il palco” (24 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    3.5 Star Hotel
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    Rooms
    17 Dec18 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (3,792)
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    11 - 15 of 1,451 reviews

    Reviewed 25 August 2017 via mobile

    We had a lovely time in this resort, vey friendly relaxed, professional staff, good food available 24/7, rooms nice, all problems dealt with promptly. Trips were well organized and good value. The beach was nice although quite a lot of seaweed, we would have preferred...More

    Thank Emma D
    Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 26 August 2017

    Dear customer, Thank you for your review of the Viva Wyndham Azteca in Playa del Carmen. It is a pleasure indeed to receive such positive feedback following your recent stay, and we are delighted that you enjoyed our All-Inclusive services. Thank you once again. We...More

    Reviewed 23 August 2017 via mobile

    Do not stay here!!! When we arrived our "booked" room was no longer available. They offered us a free room safe. We refused. They offered $15 to their store we refused. Then they offered an ocean view room at their other hotel. When we refused...More

    1  Thank m3619
    Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 25 August 2017

    Dear Mrs. S. Thank you for taking the time to write your feedback regarding your vacation to the Riviera Maya. As stated in our letter send to your email, we sincerely apologize for any inconveniences experienced. We kindly note that our Reception Department offered the...More

    Reviewed 18 August 2017 via mobile

    family hotel. The entartaimemt staff was amazing so friendly.. they really make you feel comfortable and are amazing with the kids.. the food could be better. Also the one thing that I didn't like Is that they don't refill your mini fridge.. they fill it...More

    Thank vanny643
    Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 22 August 2017

    Dear Vanny, Thank you for sharing your comments with us on your recent vacation to the Riviera Maya on two important travel platforms. We are really happy to hear that you had an amazing time with the Animation staff. It is important for us that...More

    Reviewed 1 August 2017 via mobile

    To make a Long history short, the hotel is ok, but that's it. They have a lot of different room types. Some are bad. Bathroom must be renovated (like the ones that start with 3000) or no window ( for one person). Some are near...More

    Thank Humberto D
    Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 1 August 2017

    Dear Guest, We would like to thank you for visiting our Resort during your recent vacation to Mexico. Thank you very much for taking the time and trouble to bring your comments and suggestions to our attention. Your experience and the information you are providing...More

    Reviewed 26 July 2017

    Great resort beautiful beach, close enough to playa to walk into town. Had a great time riding one of the bikes the resort has. Food is great lots of choices. This will be our third time going back in November can't wait. Dave & Kelly...More

    1  Thank bisondk
    Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 27 July 2017

    Dear customer, Many thanks for your review of the Viva Wyndham Azteca following your recent stay! We appreciate you taking the time to provide feedback of your stay, and are delighted that you enjoyed your recent visit to the Riviera Maya. Here at Viva Wyndham...More

    Royal Hideaway Playacar
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    5,692 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Room Service
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$180 - US$567 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #41 Top resorts Hotel in Playa del Carmen
    • #45 Family Hotel in Playa del Carmen
    • #52 On the Beach Hotel in Playa del Carmen
    • #62 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 335
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotwire, Travelocity, Hotels.com, Orbitz, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Viva Wyndham Azteca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viva Wyndham Azteca Hotel Playa Del Carmen ,
    • Viva Azteca ,
    • Wyndham Playa Del Carmen ,
    • Playa Del Carmen Viva Azteca ,
    • Playa Del Carmen Wyndham ,
    • Viva Wyndham Azteca Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (4395)
    Pool & Beach (1284)
    Room & Suite (704)
    Dining (309)
    Hotel & Grounds (2291)
    Family and Play Areas (94)
    Bathroom (59)
    Business Centre & Event Rooms (9)
    Nearby
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    .43 km away
     
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    .18 km away
     
    Royal Hideaway Playacar
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    .34 km away
     
    Hotel Riu Palace Mexico
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    aldayjames
    17 November 2017|
    AnswerShow all 2 answers
    Response from feedbackaz | Property representative |
    Dear guest, Thank you for your interest in the Viva Wyndham Azteca. We kindly inform you that the room buildings have a total of 3 floors. Please note that there are no elevators in the Resort. If you have any special... More
    0
    Votes
    Google Translation
    mirex
    6 November 2017|
    Answer
    Response from feedbackaz | Property representative |
    Dear guest, Thank you for your interest in the Viva Wyndham Azteca. We would like to inform you that the Viva Wyndham Azteca does not have a disco. However every evening our Animation Team presents a different show in the... More
    0
    Votes
    Google Translation
    2BritsChatham
    3 October 2017|
    Answer
    Response from feedbackaz | Property representative |
    Dear Guest, Thank you for choosing to stay at the Viva Wyndham Azteca for your upcoming holiday. We are able to add your personal request to your reservation details in order to take it into consideration when assigning... More
    1
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    Google Translation
    Room Tips
    "Get a room closer to the pool, or dining area."
    Read review
    "Block 2000 is close to the pool."
    Read review
    "Pool side or ocean view on the main floor"
    Read review
    "I like the bottom facing the pool"
    Read review
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