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Viva Wyndham Azteca - An All-Inclusive Resort

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Traveller (4832)
Pool & Beach (1367)
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Overview
  • Excellent43%
  • Very good40%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“sister resort”(120 reviews)
“mayan restaurant”(48 reviews)
“pool bar”(153 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
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Reviews (4,026)
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All reviewssister resortmayan restaurantpool bara la carte restaurantsanimation staffsmall resortgated communitymaya resortother resortsplayacar areapurified waterboogie boardsdance lessonsaqua gymitalian restaurantate at the italiankids club
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11 - 15 of 1,508 reviews
Reviewed 15 April 2018

Very disappointed in this resort. Pro of course would be in Mexico were the weather is beautiful. The cons of this resort were many. Lobby : very small. Really no place to sit and relax, although service with check in was good as check out....More

5  Thank l0rraine29
Response from feedbackaz, Director General at Viva Wyndham Azteca - An All-Inclusive ResortResponded 17 April 2018

Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We regret the inconveniences that you might have experienced during your recent vacation at our Resort. We take our guest’s opinions very serious and therefore rest assured...More

Reviewed 14 April 2018

This was our first trip to Mexico. We had looked at the reviews prior to booking so thought it would be a great place to visit. Upon arrival the check in was fast and received a welcome drink. The room was a bit of a...More

2  Thank lisa1969470
Response from feedbackaz, Director General at Viva Wyndham Azteca - An All-Inclusive ResortResponded 14 April 2018

Dear guest, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that the accommodations and services did not meet with your expectations. We...More

Reviewed 12 April 2018

Trip First off, I'd like to say that I had a wonderful vacation here. The staff was incredible, friendly and accommodating. When we first arrived we were put in building number 3 which is close to the entertainment area and disco. We go to bed...More

2  Thank familyadventure2018
Response from feedbackaz, Director General at Viva Wyndham Azteca - An All-Inclusive ResortResponded 12 April 2018

Dear guest, Reading your positive review is a real reward for the entire team at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. We are thrilled...More

Reviewed 11 April 2018

We've stayed at many AI resorts, including The Royalton, Marina el Cid, Grand Sirenis, Grand Palladium, Iberostar, Grand Bahia, Sandos, RIU, Dreams Dominicus, Ocean Riviera Paradise, etc. We had a great time at this resort – it’s small, and basic, but has all the key...More

1  Thank EG1970
Response from feedbackaz, Director General at Viva Wyndham Azteca - An All-Inclusive ResortResponded 11 April 2018

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our resort for your family vacation. We are thrilled to hear you had an excellent time with your family and...More

Reviewed 4 April 2018

We were here 5 nights, March 28 – April 2. It is a wonderful place! The resort itself is small, very walkable. This is what we liked. The grounds were always clean with little critters running around! The resort is quiet, we liked this as...More

2  Thank doubletrouble411
Response from feedbackaz, Director General at Viva Wyndham Azteca - An All-Inclusive ResortResponded 5 April 2018

Dear customer, We appreciate your feedback on your recent stay at Viva Wyndham Azteca. We are really happy to hear that you and your entire group enjoyed your vacations with us. Your opinion is valuable and we will take your suggestions into account. Rest assured...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Room Service
Free Parking
Breakfast included
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$167 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#62 Romantic Hotel in Playa del Carmen
#64 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$167 - US$409 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#62 Romantic Hotel in Playa del Carmen
#64 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4832)
Pool & Beach (1367)
Room & Suite (790)
Dining (386)
Family and Play Areas (100)
Amenities (74)
Business Centre & Event Rooms (9)
Questions & Answers
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Alejandra A
21 June 2018|
Answer
Response from feedbackaz | Property representative |
Dear Alejandra A, We kindly inform you that our animation team organizes a variety of daily activities and evening shows that are included in the all-inclusive package. Our animation team offers non-motorized water sport... More
0
Votes
Alejandra A
21 June 2018|
AnswerShow all 3 answers
Response from feedbackaz | Property representative |
Dear Alejandra A, Thank you for contacting us and posting your question about our All-Inclusive Services. The Viva Wyndham Azteca offers 24 hours of Food & Beverage services between the different Bars and Restaurants. The... More
0
Votes
Janette H
28 May 2018|
AnswerShow all 3 answers
Response from feedbackaz | Property representative |
Dear Guest, Thank you for contacting us prior to your stay at the Viva Wyndham Azteca. We kindly inform you that the Viva Wyndham Azteca is a small Resort of 335 rooms which is located in the gated community of Playacar... More
1
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Google Translation
Room Tips
"There are no elevators so if you cannot walk steps or have difficulty on ramps you may want a low floor."
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"Buildings 2 or 3"
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"No elevators so request a first-floor room if mobility issues."
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"There are no elevators, so if stairs an issue then don't stay on third floor."
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