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Paradisus Playa del Carmen La Perla

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GreenLeadersPlatinum level
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Paradisus Playa del Carmen La Perla
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7,861 Reviews from our TripAdvisor Community

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Showing 5,466: English reviews
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Moreno Valley, California
Reviewed yesterday NEWvia mobile

Our trip was terrific! From the time we arrived to the time when we left, everyone was so friendly. A big shout out to Fernando at the pool for his speedy service, and Aline for all her help with reservations and assistance!

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Helpful?
Thank KristenB898
Summerville, South Carolina
Reviewed yesterday NEWvia mobile

This resort was amazing. Beautiful rooms. The staff was always friendly and accommodating. There was always plenty to see and do. I only wish that we were given an itinerary of the different activities because I felt like we missed out on things. Will definitely come again and to whomever visits I guarantee you won't be disappointed!

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Thank niyahsmommy22
Hewlett, New York
Reviewed yesterday NEW

This is our second trip here with family in the past three months. We returned in March because of the fabulous time we had in January. We have stayed at many of the Melia properties in the Paradisus class and this was by far the best service we have had. Definitely upgrade to Royal Service if you can. We stayed...

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Thank pandablanco
Mountain View, California
Reviewed 2 days ago NEW

Me and my husband Lev Borukhov have been in Paradisus La Perla,since 2012, 4 times,The hotel and resort above expectations.The quality of food at the restaurants was good.The first person we met was Stephania in Royal Service front desk, who helped us get to know the resort. Armando our butler was always around looking for us all over the resort...

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Thank ibragimovalora
Salt Lake City, Utah
Reviewed 2 days ago NEW

My wife found this all inclusive hotel on TripAdvisor. We typically don't go to all inclusive hotels because we don't drink alcohol and aren't willing to pay the higher prices. Because of the reviews and a spot deal that my wife found we stayed here. Really beautiful rooms with lots of resturant's to choose from on site. We loved the...

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Thank michaelbM8493KW
Reviewed 3 days ago NEW

The hotel was very clean, above expectations. The quality of food at the restaurants was good, tho we didn't get to visit all of them. There was a variety of activities so we weren't bored staying at the hotel. Mejero, Lorenzo, and Sergio at NAOS buffet were exceptionally nice and attentive. We received the best service from them!!! We'd love...

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1Thank Eugene J
Brick, New Jersey
Reviewed 3 days ago NEWvia mobile

The resort is very tranquil . It has a spa feel to it . Everyone is very helpful and very friendly always asking what they can do for you . The first person we met was Viviana with club Melia who helped us get to know the resort and gave us advice on where and what to do always with...

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1Thank Deehan1225
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear Deehan1225, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with our team as we are certain that they will be glad to read such remarkable notes. We truly hope to have the honor of welcoming you back in our beautiful paradise. Providing LUXExclusive® to your getaway,...

Reviewed 4 days ago NEW

Royal Service was all about getting pampered, but honestly whether you get royal service or not, the hotel's staff are amazing and prompt. Fransisco our butler, was always swarming around looking for us all over the resort to see if we needed anything. Also the location was golden, minutes away from downtown Playa Del Carmen! I would definitely return to...

Review collected in partnership with Meliá Hotels International
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1Thank MShoukry81
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear MShoukry81, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with our team as we are certain that they will be glad to read such remarkable notes. We truly hope to have the honor of welcoming you back in our beautiful paradise. Providing LUXExclusive® to your getaway,...

Reviewed 4 days ago NEW

i traveled to mexico for the first time the first week of march. i had no real expectations, but had read great reviews about this resort. i upgraded to the royal service, hoping to get a room upgrade. it was my 50th, and i decided to splurge! i was not disappointed--not once. in fact, the royal service was so much...

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3Thank Kymberlieblu B
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Many thanks for taking the time to leave your kind words and observations following your stay with us at Paradisus Playa del Carmen. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so...

London, United Kingdom
Reviewed 4 days ago NEW

Excellent the best service,rooms,restaurant and beach area I will highly recommend to everyone,I didn't want to go back,I am planning to go there soon,love it the private beach and quiet are adults only

Review collected in partnership with Meliá Hotels International
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1Thank Pipinerka
QD_Paradisus, Guest Experience at Paradisus Playa del Carmen La Perla, responded to this review

Dear Pipinerka, Thank you for posting such a great note about your stay at Paradisus Playa del Carmen. It was our true pleasure to be your host in your home away from home, we hope to provide you more experiences at your holidays. Providing LUXExclusive® to your getaway, Aldo Delgado Betancourt E-Guest Experience

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM1,426 - RM3,291 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Prodigios Interactivos SA, Hotels.com, Travelocity and Jetsetter so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Mexico - Riviera Maya
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#13 Top resorts Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Spa Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#18 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
875 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the third floor if you can for privacy and view.”
 of 5 bubbles pandablanco, 26 Mar 2017 | Read review
“Corner suites , swim up”
 of 5 bubbles ibragimovalora, 25 Mar 2017 | Read review
“get the royal service. just do it. it's more than worth it.”
 of 5 bubbles kymberlieblub, 23 Mar 2017 | Read review
“Top floor ”
 of 5 bubbles Pipinerka, 23 Mar 2017 | Read review
“try getting free upgrade for 'royal treatment' (or at least a room in royal service building)”
 of 5 bubbles Marina__Duluth, 22 Mar 2017 | Read review
5 of 5