We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Paradisus Playa del Carmen La Perla

Travellers' Choice award winner
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Perla
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

7,361 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 5,113: English reviews
Reviewed yesterday NEWvia mobile

My best friend and I just stayed here to celebrate our birthdays and it was an Amazing hotel! We loved everything abt the Paradisius and will definitely go back! Amazing staff - truly made us feel special! Especially Joaquin working hard at the pool, Hector serving us at the poor bar, Eva at breakfast, and Poala at guest services! Gorgeous...

 Report
Helpful?
Thank Terese C
Dallas, Texas
Reviewed yesterday NEW

I recently traveled there to give a 2 day training. The conference room we were in was pleasant and the staff were more than willing to help me with the technical set up issues. The bedroom suite we stayed in was spacious, very clean, modern, and comfortable. There was turn down service and it was cleaned every day. The food...

 Report
Helpful?
Thank LMVtravel
Irvine, California
Reviewed yesterday NEW

We where very satisfied in every way!! From the check-In to Butler Service. We never had a problem with any restaurants or swim up bar. Check out was super fast and easy. Even the Shuttle service was on time and great from Airport.

 Report
Helpful?
Thank George M
Vancouver, BC
Reviewed yesterday NEW

We stayed here for nine nights in November. We stayed as Royal Service with a butler. I had booked all our restaurants before we arrived and so we felt that we didn't really need a butler. Because there was excellent bar service and room service, I'm not sure what you would need a butler for. However, having said that, we...

 Report
Helpful?
Thank Floatie
Reviewed yesterday NEWvia mobile

Short visit but wedding was lovely and ran very smoothly. The resort was very nice but it was difficult to make reservations at the ala carte restaurants. Many tables were empty at the times requested??? Also no beach views and the pool was small for the size of the resort.

 Report
Helpful?
Thank Susan b
Bremen, Indiana
Reviewed yesterday NEW

We were very pleased to have experienced the Royal Services offered at Paradisus Playa del Carmen La Perla. Very very nice people doing an outstanding job. Could not recommend any hotel more. Tremendous choices for food, lots of entertainment, great pools, lots of private beach area. The wait staff / butlers are excellent.

 Report
Helpful?
Thank R7302SBandreww
Denver, Colorado
Reviewed 2 days ago NEW

Very relaxing, pampering experience. Would've likes a few more activities daily offered on resort. Service exceeded expectations. Many food options. Food was excellent. Royal service was totally worth the money.

 Report
Helpful?
Thank N6566DWrebeccar
Houston, Texas
Reviewed 2 days ago NEW

We had our wedding at La Perla on November 19th. Our wedding planner, Araceli Arenas, went above and beyond to keep us organized and happy. If you think a destination wedding would be more stressful to plan, please reconsider! Araceli will take care of everything for you, she's simply amazing. She's so attentive and it felt like a friend was...

 Report
Helpful?
Thank James S
New York City, New York
Reviewed 2 days ago NEW

Awesome place to relax and enjoy. Awesome place to relax and enjoy. Great place we love it every one is very nice n makes u feel important. We hope we can go back every year. Food is great!!! La palapa s the best

 Report
Helpful?
Thank kais638
Reviewed 2 days ago NEWvia mobile

We went to Paradisus with a very large group. It was partially a business trip for my husband, and we had a great time! The pools were beautiful and so was the beach. The Royal Service gives you access to your own pool that is very private. Alfredo was a great bartender and the rest of the staff was great...

 Report
Helpful?
Thank Stacy T
QD_Paradisus, Calidad at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures to prevent reoccurrences like this in the future. Providing LUXExclusive® to your getaway, Aldo Delgado Betancourt Paradisus Quality Department aldo.delgado@melia.com

6,986 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6206)
Viewed
Room/Suite (883)
Viewed
Pool/Beach Area (1031)
Viewed
Hotel & Grounds (966)
Viewed
Bathroom (159)
Viewed
View from Room (213)
Viewed
Dining (733)
Viewed
Family/Play Areas (62)
Viewed
Business Centre/Function Rooms (12)
Viewed
Other (2147)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (768)
Viewed
Alberca (45)
Viewed
Alberca Royal Service (22)
Viewed
Amenities (100)
Viewed
Beach (25)
Viewed
Luxury Jr. Suite Swim Up (82)
Viewed
Master Ocean View Room (92)
Viewed
One Bedroom Suite (56)
Viewed
Presidencial Room - Royal Service (141)
Viewed
Dining (52)
Viewed
Royal Service Ocean View (78)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.5 km away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#33 of 213 in Playa del Carmen
5,983 reviews
16.8 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,359 reviews
5.7 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 213 in Playa del Carmen
2,602 reviews
Show Prices
Show Prices
Show Prices
18.9 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
10,782 reviews
14.7 km away
Secrets Maroma Beach Riviera Cancun
2.5 km away
Playacar Palace
Playacar Palace
#18 of 213 in Playa del Carmen
3,814 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna ($). Try a different menu every night with 14 restaurants and 16 bars. Popular dining options include Japanese, South American, Mediterranean, Mexican cuisine and Signature cuisine “Passion” by Martin Berasategui ($) Awarded by the AAA Five Diamond. 24-hour room service. The Cancun International Airport is 45 minutes from the Paradisus Playa Del Carmen La Perla. The shopping district of Playa Del Carmen, including tourist favorite 5th Avenue, is a 20-minute walk. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida Esquina Calle 112 | Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM1,565 - RM4,287 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, BookIt.com, Prodigios Interactivos SA, Odigeo, Hotels.com and Jetsetter so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Mexico - Riviera Maya
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
690 questions
Ask a question

See all questions (690)

Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 2nd floor and did not have any issues with noise. They send you a dinner reservation list in advance of your arrival.”
 of 5 bubbles LMVtravel, 8 Dec 2016 | Read review
“Swim Up is Awesome!!”
 of 5 bubbles , 8 Dec 2016 | Read review
“None everything was great.”
 of 5 bubbles kais638, 7 Dec 2016 | Read review
“Get a swim out suite if you can. ”
 of 5 bubbles jonathanmV6014KC, 5 Dec 2016 | Read review
“splurge for the royal service is possible. Beach view not needed.”
 of 5 bubbles mjponce2016, 5 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay