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Paradisus Playa del Carmen La Perla

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GreenLeadersPlatinum level
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7,602 Reviews from our TripAdvisor Community

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Showing 5,272: English reviews
Houston, Texas
Reviewed 20 June 2016

I researched a lot of resorts in the area before and after we left Playa and this one by far beat all expectations. Resort was tropical but modern. The Royal Services option was worth it if you want a little more privacy and relaxation at the pool. They did NOT miss a beat with this resort.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Amanda H
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perl

Indianapolis, Indiana
Reviewed 20 June 2016

Corporate trip then turned into vacation. Great for kids and for adult vacation too. Service was top notch. Passion is a must when you go. Food overall was exceptional. Great pool and beach area. Wait staff very friendly too

Review collected in partnership with Meliá Hotels International
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Thank W9943UClisah
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear your experience with the hotel was excellent and the service received was excellent. Best wishes, Stefano Sturni Hotel Manager

Moreno Valley, California
Reviewed 20 June 2016 via mobile

This bar was terrific! Nancy and Samuel are excellent bartenders who always have a smile. They were always willing to let us try new drinks and even let us order off of the menu. Definitely a fun place to try!

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Thank KristenB898
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear your experience with the hotel was excellent and the service received was excellent. Best wishes, Stefano Sturni Hotel Manager

Miami, Florida
Reviewed 20 June 2016 via mobile

Awesome hotel and staff. I stayed there with my husband for 5 days. The hotel is beautiful and very modern. The staff is incredibly good, Enrique and Judith are the BEST! We will definitely be going back. El hotel es marivilloso y el servicio estupendo, Enrique y Judith son lo mejor de lo mejor!!! Definitivamente regresaremos.

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2Thank princessbettys
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perl

Placentia
Reviewed 20 June 2016

We booked the trip through Costco Travel which was very price/value competitive and offered a great price for an all inclusive resort. .The airport transfer through BD travel or best travel was great and part of the all inclusive price paid through Costco Travel. We were upgraded from a junior suite to a master suite which had a swim up...

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6Thank Peter H
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Many thanks for taking the time to leave your kind words and observations following your stay with us at Paradisus Playa del Carmen. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so...

Sparta, New Jersey
Reviewed 20 June 2016

Nice stay. Nice resort. Good restaurants. Staff was very attentive and friendly. Nearby Playa Del Carmen was nice, but suited more for the party scene. We did get Montezuma's Revenge 2 days after leaving. We were very careful. We only ate and drank on the resort grounds. This really damped our experience.

Review collected in partnership with Meliá Hotels International
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3Thank Jason45yrs
Reviewed 19 June 2016 via mobile

I recently stayed at paradisus la perla and I could not have asked for more. Rodrigo at the front desk went out of his way to assist us with our reservations. The hotel had a technical issue and needed extra rooms so the hotel gave us an option of giving up our rooms at pardisus playa del carmen for 2...

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2Thank jeremylahure
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Best wishes, Stefano Sturni Hotel Manager

Staten Island, New York
Reviewed 18 June 2016 via mobile

I stated 5 nights at the Paradisus La Perla, and it was the most amazing experience of my life! We had booked the Royal Service suite, and then paid a little more to upgrade to a swim up suite upon our check in. Everything was perfect from the moment we were greeted when our transport dropped us in front of...

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5Thank mfeldman213
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, We appreciate you have taken the time to share such an enthusiastic review about your visit to Paradisus Playa del Carmen. We are overjoyed to read that you’ve enjoyed your stay Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our...

Montreal
Reviewed 18 June 2016

My husband and I spent our honey moon at the Paradisus La Perla Royal Service. It was well worth the extra money for the Royal Service. The room block was in a building away from the others but not too far, the exclusive restaurant was delicious and the quiet beach was very worth it. Our butler Alma was the sweetest...

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1Thank BarbieinMontreal
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, We would like to thank you for choosing our resort as your host on your gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you were...

Carmel, Indiana, United States
Reviewed 18 June 2016

What a fantastic vacation. My fiance and I were here for a friends wedding. Traveling isn't always easy for us because my fiance has Celiacs disease and 12 other food allergies. We were told the Melia Resorts works really well with people with food allergies and dietary issues. When we arrived they took food allergy cards out and gave them...

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2Thank Bryndon P
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Many thanks for taking the time to leave your kind words and observations following your stay with us at Paradisus Playa del Carmen. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM1,486 - RM3,105 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Prodigios Interactivos SA, Travelocity, Hotels.com, Expedia and Jetsetter so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Mexico - Riviera Maya
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible have a room overlooking the pool area. Some rooms are noisy at night if located close to a bar/entertainment venue.”
 of 5 bubbles arnoldh167, 19 Jan 2017 | Read review
“The room was very nice, it was a "Swim up" to the patio.”
 of 5 bubbles richm269, 18 Jan 2017 | Read review
“Get a swim-up room, so you have access to a private pool for those rooms.”
 of 5 bubbles 118alfonsos, 17 Jan 2017 | Read review
“The private swim up was perfect - we could access the pool right from our patio!”
 of 5 bubbles AmyB527, 15 Jan 2017 | Read review
“Make sure you snatch one of the Junior Suites in La Perla and try the Jacuzzi –”
 of 5 bubbles valeriaa971, 12 Jan 2017 | Read review
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