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Iberostar Tucan Hotel

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Traveller (8229)
Pool & Beach (2020)
Room & Suite (901)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(478 reviews)
“howler monkeys”(219 reviews)
“jungle area”(164 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,064)
Filter reviews
4,814 results
Traveller rating
2,874
1,346
380
135
79
Traveller type
Time of year
LanguageEnglish
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2,874
1,346
380
135
79
Show reviews that mention
All reviewsstar friendshowler monkeysjungle areaspecialty restaurantsswim up bardressel diversjapanese restaurantate at the japanesetowel hutpool beachgated communityother resortsemailed the hotelmagic showcab rideplenty of chairsapple vacations
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1 - 5 of 4,814 reviews
Reviewed 6 days ago via mobile

Just come back from an amazing week stay at the Iberostar Tucan...the hotel is absolutely massive and set it amazing grounds with an amazing jungle in the middle. There is a lovely feel as soon as you arrive at the Iberostar with it being all...More

2  Thank Steelersmith
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 5 days ago

Dear guest, Thank you for taking the time to share your comments about the wonderful experience you had at Iberostar Tucan & Quetzal. It truly pleases us to read your kind words regarding our natural surroundings, our attentive staff, restaurant venues and accommodating facilities as...More

Reviewed 1 week ago

The best part was the walk from the lobby to the rest of the resort! It was so cool walking through the jungle pathways and seeing all the animals. It might seem confusing at first, as Tucan is connected to Iberostar Quetzal and they share...More

1  Thank mugoldenwarrior
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 6 days ago

Dear guest, Thank you very much for taking the time to share your kind comments about your recent stay with us. We are so happy to know that you spent an amazing vacation enjoying our fascinating natural surroundings and beautiful flora, as well as our...More

Reviewed 1 week ago

Just returned from ten sun filled days. Check in easy. Greeted by Bell Hop. Friendly and warm. Brought to our room via golf cart. Nice touch. Weather perfect. Seaweed off and on but staff try to keep this controlled as best they can. Beach sand...More

6  Thank KK66
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 1 week ago

Dear guest, Thank you for having taken the time to share your recent experience at Iberostar Tucan & Quetzal. We are happy that you enjoyed a pleasant vacation at our resort and it is great to read the highlights on your stay, from our accommodating...More

Reviewed 3 weeks ago

Just returned from a week at this hotel I also upgraded my room to block 11 lovely view of the beach n sea from my room and paid for star prestige ($413 US dollars up grade for the two well worth it) From arriving at...More

2  Thank Madhez
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 2 weeks ago

Dear guest, First and foremost, we are thankful for having recently welcomed you at Iberostar Tucan & Quetzal. We are truly happy to read that the upgrade service and attentions met your expectations and you enjoyed a wonderful time at our resort, highlighting our staff...More

Reviewed 3 weeks ago via mobile

Iberostar toucan Playacar Mexico is a lovely hotel to stay in,best to go all inclusive the pool is large and close to the beach,there are 7 restaurants at night 5 become themed Mexican,Italian,Mediterranean,Japanese,steak house and 2 buffets so plenty of choice the themed restaurants have...More

4  Thank frank h
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded 3 weeks ago

Dear guest, Thank you for having chosen Iberostar Tucan & Quetzal to stay on your recent vacation. It is wonderful to read that all our hotel services, facilities, staff attentions and daily activities made your experience a pleasant one. Your kind comments are greatly appreciated...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$182 - US$454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#26 Top resorts Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$182 - US$454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#26 Top resorts Hotel in Playa del Carmen
#35 Spa Hotel in Playa del Carmen
#40 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8229)
Pool & Beach (2020)
Room & Suite (901)
Dining (637)
Family and Play Areas (137)
Amenities (65)
Business Centre & Event Rooms (41)
Questions & Answers
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Room Tips
"Rooms with an ocean view are worth it, but there aren't as many available"
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"Ocean Front"
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"Email hotel before you go to ask for room but remember it's 203 US dollars for block 11-13"
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"Bring a camera and take photos of the nature area and animals"
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