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Iberostar Tucan Hotel

Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Iberostar Tucan Hotel
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6,326 Reviews from our TripAdvisor Community

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Showing 4,484: English reviews
Austin, Texas
Reviewed 2 July 2010

The best thing about Iberostar Tucan is the staff. Everybody is incredibly friendly, smiling, and has a great attitude. The staff, particularly the waiters and activities staffmembers, are enthusiastic and seem to really enjoy their jobs. I never once felt like I was putting anybody out by asking for a favor from a staffmember. Second only to the awesome staff...

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1Thank missmery
Atlanta, GA
Reviewed 2 July 2010

I had stayed at the Iberostar Parisio Beach 2 years ago and liked it much more, but 2 years is a long time and I do not know if the food went down hill their as well. This resort was very attractive and we had 2 very good rooms at near the pool. the staff was excellent. As expected, the...

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2Thank bhweinblatt1
Lexington, KY
Reviewed 30 June 2010

Stayed at Tucan June 22-29 and had a great time in spite of rain/wind 5 of seven days there. Of course, we knew it was the rainy season but decided to chance it. This was our 8th trip to the Mayan Riviera and the 3rd time at the Tucan. It is the only resort we have stayed at more than...

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Thank JayLexington_KY
darlington
Reviewed 30 June 2010

read reviews and asked questions before i went . its a superb place to stay everything spot on went to beach everyday no problem getting a sunbed, staff unreal helpfull freindly food ,drink, service great.had some great nights in nightclub with rest of holiday makers . anybody who says anything bad about this hotel can i stay with you next...

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2Thank nufcpip
Boston
Reviewed 30 June 2010

Just back from our second trip to Tucan, the first was in 2005. The place remains a very well-run resort, with very good service, above average food and nice rooms. Of course the jungle is what sets it apart from other resorts nearby. How cool to have monkeys walking by on the balcony. I wish people would heed the signs...

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3Thank plasma40
Nesquehoning, Pennsylvania
Reviewed 29 June 2010

My family just returned from 6 nites at Iberostar Tucan from June 16th to the 23rd. Im writing this review because I read daily before I left and felt confident when I left due to sooo many positive reviews.. The food was really quite good! I was happy with the buffets and poolside grill mostly!! Fresh salsa and guacamole everyday...

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5Thank joesarah
Kent, England
Reviewed 28 June 2010

Firstly the good things, the jungle and all the animals are great we saw iguana’s, howler monkeys and various other wildlife. The staff are friendly and always say hello, they work very hard so we didn’t really get to chat to them , which I would have liked to have been able to. The beach is great with the most...

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4Thank PAADT
glasgow,scotland
Reviewed 21 June 2010

On arrival at the Iberostar Tucan we were greeted by the bell boy's and pointed in direction of the reception. The staff at reception were very pleasant and after the usual check-in procedures we were en route to the hotel room with the bell boy carrying the suitcases. The room was a lot larger than expected and immaculate and also...

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4Thank rainhater78
England
Reviewed 20 June 2010

Left this a while to think it over after all the other comments. The Tucan to us was not as described. We found the rooms smelled foisty and damp, with beds on a concrete block.Toilet blocked and faulty lights on arrival. The food was cold in the buffet, beach and alacarte. The cava out of three, two were corked. At...

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3Thank Wildfowler
Wilbraham, Massachusetts
Reviewed 16 June 2010

We stayed at the Iberostar Tucan (Quetzal is the same resort, but they split it into two name to get around the 350 room limit) but they are identical and on the same property. We had never traveled to Mexico before and didn't want to do the Cancun thing. We're in our 40's and wanted something more laid back but...

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2Thank ic2ss

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM853 - RM1,952 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#13 Family Hotel in Playa del Carmen
#15 Green Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
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Questions? Get answers from Iberostar Tucan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get as close to the beach and restaurants as possible. Otherwise it's a long haul.”
Nanamary, 18 Apr 2017 | Read review
“We paid for Jr Suites and received double rooms... without any compensation for the difference in room costs!”
CarolinaBands, 17 Apr 2017 | Read review
“top floors with monkeys”
sellars123, 12 Apr 2017 | Read review
“take a high position room to see more”
royalanjones, 7 Apr 2017 | Read review
“We stay close to the buffet but no night noise”
297suet, 5 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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