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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,322 Reviews from our TripAdvisor Community

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Showing 4,484: English reviews
new york
Reviewed 29 January 2010

the ibertostar chain should let all their reservations know that the beach is closed !!!!!!!!!! they knew 30 days ago that the beach would be closed and failed to inform anyone...i paid for beach and did not get what i paid for...they even work around the clock with front end loaders, backhoes, bulldosers and diesel generators..it was impossible to sleep..my...

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8Thank csprinci
Port Alberni, Canada
Reviewed 27 January 2010

would not hesitate to recomend this resort to any of my friends.yes the last two days of our stay we couldn't go to the beach ,oh well the pool was still there or an excursion would work.the nightly shows were very profesionlly done, my hats off to all the animation staff.My son is only 11, didn't get invovled in there...

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3Thank dingdongdenny
falkirk scotland
Reviewed 27 January 2010

my wife and i stayed at the tucan in sept 09 for 3 fantastic weeks. ( paul & bernie) it was our first time in mexico,after visiting several other carribean resorts, we can say this was the best, thats why we have booked again for sept this yr. location of the tucan is tropical paradise. the rooms are very spacious,...

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2Thank paulbernie
IL
Reviewed 26 January 2010

My husband and I have been to Mexico 13 times. We try to stay at different resorts. Each resort has something extra special about it. We will most likely stay at the Iberostar again. It didn't lack for anything. If you prefer quiet, you can find quiet, if you're like us and you desire lots of activity, it's there for...

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3Thank MichelleFR
Brooklyn, New York
Reviewed 26 January 2010

Awful food, "nanny state" style resort - felt like prison. Not even a luxury prison, as we were served pig food and had no beach access. Stay in town, stay faaar away from the resort area and the people that go there.

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3Thank HakanWestergren
Vancouver
Reviewed 26 January 2010

I just came back from the Iberostar Tucan yesterday January 25, 2010. The Mexican government is restoring the beach infront of the Iberostar and there is no beach access. You are not even allowed to walk the beach to other resorts as they are working on the entire beach. There is a security guard and big orange gate surrounding the...

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2Thank tina5555
Toronto
Reviewed 24 January 2010

Our check in was breezy and fabulous with a welcome cocktail that, although sugary, was a nice touch. Staff were courteous and explained to us where everything was and how to make reservations for the a la carte restaurants. Our room was close to both the pool and the beach. Yes... the beds were hard, but actually quite supportive and...

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12Thank jenabee
Boston
Reviewed 24 January 2010

I actually went with my wife and two colleagues in March of 2004 for a conference. The place is very clean and attractive, and the beach is excellent. The food is average at best. The hotel and restaurants are in a tropical setting with peacocks and other guinea pig looking creatures roaming the grounds. You could see and hear monkeys...

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1Thank OscarpupBoston
Stoke-on-Trent, United Kingdom
Reviewed 24 January 2010

we went to this complex for two weeks at the end of December. because of the time of year that we went we paid premium prices and the trip was very expensive. the holiday was worth every single penny. we were made welcome the minute we arrived at the hotel. the check in area was lovely.we went to our room...

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6Thank bankrupt2
Boston
Reviewed 24 January 2010

We just returned from our jan 16-22 vacation at the Tucan. We have stayed at the Iberostar Bavaro in Punta Cana three times and this being our first trip to Mexico, I have to say that I liked this resort just as much if not a little better at almost half the price. Food is exactly as you would expect...

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4Thank PanteraDime

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM849 - RM1,940 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#13 Family Hotel in Playa del Carmen
#15 Green Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
765 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get as close to the beach and restaurants as possible. Otherwise it's a long haul.”
Nanamary, 18 Apr 2017 | Read review
“We paid for Jr Suites and received double rooms... without any compensation for the difference in room costs!”
CarolinaBands, 17 Apr 2017 | Read review
“top floors with monkeys”
sellars123, 12 Apr 2017 | Read review
“take a high position room to see more”
royalanjones, 7 Apr 2017 | Read review
“We stay close to the buffet but no night noise”
297suet, 5 Apr 2017 | Read review
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