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The Reef Playacar

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1 room 2 adults 0 children
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The Reef Playacar
The Reef Playacar
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4,257 Reviews from our TripAdvisor Community

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Showing 2,598: English reviews
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South Saint Paul, Minnesota
Reviewed 2 days ago NEW

The Hotel was located in a perfect spot on the beach and very close to the 5th Ave shopping District. Staff was VERY VERY friendly. Only downfall was we had 2 rooms , we wanted one with 2 doubles for our kids and 1 with a king bed for myself and my wife. We had 2 doubles, they were not...

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Helpful?
Thank jlmcny
San Diego
Reviewed 2 days ago NEW

The resort is nice, small simple and fun. Good location (walking distance to Playa del Carmen, relatively close to Tulum, Akumal...), great friendly service and staff, good atmosphere. The restaurants/food was very good. Our room was a little bit old and outdated - requires some improvements. Only 1 TV channel in English

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Thank FunSD
Fayetteville, North Carolina
Reviewed 2 days ago NEW

I loved everything about our stay at The Reef Playacar! My only complaint would be that when you first check in they pull you aside and try to get you to go to a 90 minute sales pitch where they will try to get you to buy one of their condos or a timeshare or something. Of course there's no...

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Thank 940jessiem
Louisville, Kentucky
Reviewed 2 days ago NEW

The lands were extremely well kept- everytime we walked around the resort there were workers cleaning the walkways, the pools, sweeping up sand, cleaning windows, etc. It was nice to see how well cared for the resort really was. The rooms were average. Not the most comfortable bed and the bathrooms were rusty and old. The rooms also had a...

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Thank 329morganb
Chicago, Illinois
Reviewed 2 days ago NEW

I'll start with overall we (my husband and I) had a great time. Lots of character, not your average building with rooms! Some rooms are outdated, but who goes for the room? The bug downfall was we were not expecting the aggressive time share push! They simply would not take no! And that was the first thing, we hadn't even...

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Thank Anderson4179
Wellman, Iowa
Reviewed 3 days ago NEW

My wife and I were celebrating our 30th anniversary. We had a great time. We have stayed here multiple times and will come back again. Love the location to Playa del carmen!! The service was great and the employees are very helpful and kind.

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Thank Apollo P
Hermosa Beach, California
Reviewed 3 days ago NEW

Rooms have thin walls and were passable for a 3-star hotel. No servers/waiters walking around serving sunbathers. Very Limited food selection. Non-motorized equipment personnel were NOT at all helpful or friendly. They rather upsell products you have to pay for rather than help you with renting equipment.

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Thank Jayson B
Calgary, Canada
Reviewed 3 days ago NEW

We really enjoyed our stay here. Everyone was super friendly and service was great. The location was super close to town so it made for a nice walk. Only complaints I have include, sleep being difficult being under a room getting renivated. And one of the nights not being able to find a clean table at the buffet then being...

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Thank allysaw2017
Richmond, Virginia
Reviewed 3 days ago NEW

This is definitely a wonderful resort, super close to town. Locals in the gated community would come over and play volleyball on the beach, offering a wonderful chance to get to know new people. The only thing that I would have changed was that the air conditioner leaked in the room. The staff was wonderful. One bartender in particular, Mario,...

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Thank Sarah D
MN
Reviewed 3 days ago NEW

Was very impressed with the cleanliness of the resort overall as well as our room, staff did a wonderful job of maintaining the grounds. I loved the layout, smaller and everything was "right there" pools and bar were close to the beach and the beach was clean and had plenty of chairs. Staff were friendly and helpful. The food wasn't...

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Thank sarahbH845BD

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
This boutique style all-inclusive resort is located on a beautiful white sandy beach just steps away from the famous 5th Avenue in Playa del Carmen, Riviera Maya, Mexico. The hotel offers all food and domestic drinks, 1 buffet restaurant, 2 a la carte restaurants, Italian & Gourmet($), snack bar, ice cream parlor, various bars including a swim up bar, 2 pools, kids club, daily activities & nightly entertainment. ... more   less 

Additional Information about The Reef Playacar

Address: Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM806 - RM1,639 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Playacar 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Reef Playacar Hotel Playa Del Carmen
Reef Club Playacar
Reef Playacar Mexico
Reef Playacar Playa Del Carmen
The Reef Playacar Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#49 Top resorts Hotel in Playa del Carmen
#55 Spa Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
#64 Family Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Playacar staff and other travellers.
210 questions
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Thorold

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have mobility issues, request a first, ground floor room”
 of 5 bubbles dann98, 18 Mar 2017 | Read review
“rooms on west side (middle of grove) are quieter”
 of 5 bubbles rosannac870, 16 Mar 2017 | Read review
“Building 1 and 2 have great views but can be loud late into the night because of the nightclub bar, Building 10 is closest to the pool and restaurant but can be loud during the day!”
 of 5 bubbles LVFire, 16 Mar 2017 | Read review
“Try and get a in villa 7 or 15 top floor nobody above you, just remember the stairs”
 of 5 bubbles webone, 14 Mar 2017 | Read review
“Book a 2nd or 3rd floor room”
 of 5 bubbles Mackel_1649, 14 Mar 2017 | Read review
5 of 5