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    The Reef Playacar

    Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$244
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          Traveller (3073)
          Pool & Beach (964)
          Room & Suite (364)
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          4,691 reviews
          #88 of 209 hotels in Playa del Carmen
           
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          The Reef Coco Beach
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          Sandos Playacar Beach Resort
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          #62 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent29%
          • Very good42%
          • Average16%
          • Poor8%
          • Terrible5%
          Travellers talk about
          “chula vista” (76 reviews)
          “nico's bar” (42 reviews)
          “terraza grill” (39 reviews)
          Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Suites
          Rooftop Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Conference Facilities
          Laundry Service
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from The Reef Playacar
          Offers & Announcements: 7TH NIGHT FREE!
          Allegro Playacar
          4,691 reviews
          #88 of 209 hotels in Playa del Carmen
           
          Sunset Fishermen Spa & Resort
          990 reviews
          #84 of 209 hotels in Playa del Carmen
           
          The Reef Coco Beach
          3,754 reviews
          #104 of 209 hotels in Playa del Carmen
           
          Sandos Playacar Beach Resort
          12,438 reviews
          #62 of 209 hotels in Playa del Carmen
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (4,568)
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          There are newer reviews for The Reef Playacar See the most recent reviews

          1,741 - 1,745 of 2,730 reviews

          Reviewed 9 July 2011

          My daughter and I stayed at The Reef for 5 days at the end of June. I really liked the uniqueness of the resort. It seems as though they took great pains to provide a very natural setting. We felt like we were in the...More

          2  Thank kcrisham
          Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 19 July 2011

          Thank you very much for your nice description of our hotel and its natural setting. As you mentioned the tea time area is very enjoying and relaxing. We would like to apologize for the inconveniences it caused to you the construction near your room. Please...More

          Reviewed 6 July 2011

          I will start by saying that I've been to Mexico countless times and I've stayed at some bad places back in college. This place is hands down the worst place I've ever stayed in. I'll start with the service. The staff are all miserable and...More

          8  Thank jessiba
          Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 15 July 2011

          Dear Guest: We are sorry to hear that your stay with us was no as satisfying as expected. We would like to express our regrets for any inconveniences you have experienced during the stay at our resort. Regarding the bars, problems with your room and...More

          Reviewed 6 July 2011

          Though the front desk staff was rude and unhelpful. When we checked it the girl didn't know what she was doing and kept asking for help. Maybe she was new but I think it would have killed her to smile. We loved our room and...More

          1  Thank HappilyMarried01
          Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 19 July 2011

          Thank you for your compliments regarding the jungle like setting, accommodation, quality of food and service at the swim-up bar. We regret that you were not informed about the Mexican Party at the beach. Our Animation Team informs about the shows during the day in...More

          Reviewed 5 July 2011

          This was our second trip to Playa del Carmen and second time staying at a resort within Playacar (last year we stayed at Allegro Playacar, a few hundred yards down the road). Travelling with my wife and a good friend, we were there to relax...More

          2  Thank steelhdr80
          Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 13 July 2011

          Thank you so much for this nice description of the Reef Playacar. We are really happy to know that our hotel exceeded your expectations. We strive to surpass this for all our guests. . We will make sure to share your nice comments with our...More

          Reviewed 4 July 2011

          This was my second time staying here. I went the first time in October of 2009. It was just as I remembered it. This is a great resort for what you pay. If you want fancy meals 24/7 you should pay twice the amount and...More

          Thank TweetGavin
          Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 19 July 2011

          Thank you for your review and for coming back to The Reef Hotel as a repeat customer. It is a pleasure for us to know that our customer service and great value for money brought you back to our Resort. We will make sure to...More

          Allegro Playacar
          4,691 reviews
          #88 of 209 hotels in Playa del Carmen
           
          Sunset Fishermen Spa & Resort
          990 reviews
          #84 of 209 hotels in Playa del Carmen
           
          The Reef Coco Beach
          3,754 reviews
          #104 of 209 hotels in Playa del Carmen
           
          Sandos Playacar Beach Resort
          12,438 reviews
          #62 of 209 hotels in Playa del Carmen
           
          About
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Free Parking
          • Beachfront
          • Breakfast included
          • Bar/Lounge
          • Spa
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Meeting Rooms
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$148 - US$411 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #49 Top resorts Hotel in Playa del Carmen
          • #56 Spa Hotel in Playa del Carmen
          • #64 Family Hotel in Playa del Carmen
          • #65 On the Beach Hotel in Playa del Carmen
          • #80 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 196
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Hotwire, Travelocity, Hotels.com, TripOnline SA, HotelsforEveryone, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your The Reef Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Reef Playacar Hotel Playa Del Carmen ,
          • Reef Club Playacar ,
          • Reef Playacar Mexico ,
          • Reef Playacar Playa Del Carmen ,
          • The Reef Playacar Playa Del Carmen, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (3073)
          Pool & Beach (964)
          Room & Suite (364)
          Dining (296)
          Hotel & Grounds (1606)
          Family and Play Areas (46)
          Bathroom (43)
          Business Centre & Event Rooms (12)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
          Riviera Maya
          585 reviews
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          Playacar Center
          17 reviews
          .53 km away
          Questions & AnswersAsk a question
          lianna2009
          Does the resort use plastic or paper wrist bands? I'm allergic to the glue on paper so hoping for an answer before I book
          25 June 2017|
          Answer Show all 2 answers
          Response from TheReefResorts | Property representative |
          Dear Lianna2009, Thank you for contacting us. We are glad to know that you are thinking about enjoying your holidays in our hotel. Regarding your query please let us inform you that we use plastic wrist bands. Kind... More
          0
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          Google Translation
          jacdobe
          is there drink service on the beach?
          8 June 2017|
          Answer
          Response from Graham J | Reviewed this property |
          There is drink service on the beach, but it is a fair way to the bar and is good when there is enough staff
          1
          Vote
          ninadehart
          Are there ramps down to the beach? How handicap accessible are the grounds?
          4 June 2017|
          Answer Show all 3 answers
          Response from Graham J | Reviewed this property |
          There are no ramps to the beach, There are about 4 sets of stairs from the main pool area consisting of 4- 8 steps each that get you to the beach.
          1
          Vote
          Room Tips
          "read reviews before booking"
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          "Premier Package Recommended"
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          "Rooms are very clean and maintained well."
          Read review
          "Try to get a ground floor room"
          Read review
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