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Worst hotel ever! The second we got in someone traps you with a 2 hour sales pitch and then tried to get us to come to another "residency" which is a time share pitch, they did not take no for an answer, so we just...More
My family and I loved this resort. Rather than being in a single multi-story hotel building, this resort is spread out as individual buildings with ~9 rooms per building within a very large natural forest. You must walk through the beautiful grounds to get from...More
18 Thank peelje
Response from Web_Sandos, Director de Relaciones con Clientes at Sandos Caracol Eco ResortResponded 11 April 2018
We greatly appreciate your recent visit and for taking the time to write your comments, it really makes us happy to know that you had an excellent stay with us.
We make sure that our guests always receive the best service, thanks to...More
An incredible experience for everyone at the heart of the rainforest in Riviera Maya, right at the Caribbean seashore. If you like short strolls surrounded by huge trees, exuberant green herbage and tropical birds to discover ancient settlements or wonderful cenotes, this is the right...More
Me my husband and our little girls stayed for 10 nights at this resort. It’s a beautiful resort with a lot of things to do. The people working on the resort are very hard working and very nice and friendly. The shows were amazing. I...More
My wedding was on April 21, 2018 and we stayed at Sandos from April 17 to April 24, 2018.
I'll start off with the review of the resort. The resort grounds are stunning, it's very different from the typical Mexico resorts as it's all spread...More