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Sandos Caracol Eco Resort

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Traveller (16422)
Pool & Beach (2957)
Room & Suite (1586)
Overview
Carretera Chetumal Pto Juarez Km 295 In Solidaridad Municipality, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Restaurant
Airport Transportation
Suites
4 Star accommodation
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Reviews (15,038)
Filter reviews
8,447 results
Traveller rating
3,548
2,920
1,068
505
406
Traveller type
Time of year
LanguageEnglish
More languages
3,548
2,920
1,068
505
406
Show reviews that mention
All reviewsselect clubaqua parkinternational buffetlos liriosmayan showskids clubel temploromantic boat ridemain pooljade riverla toscanaroyal elite sectionwater shoesselect areabrazilian restaurantkids water parkadults only section
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1 - 5 of 8,447 reviews
Reviewed yesterday via mobile

Jonathan, great guy. Good entertaining. Motivator. We had a lot of fun with him. Performing at the right time, right place. Always in for a joke, but takes his job serious. Working in a good team, and keep them inline.

Thank leohol
Reviewed yesterday

While the staff was very friendly to me and my family. When I first to the reception area the staff told me my room was NOT ready and it would take 3 hours to be ready. They encourage me to wait in the lobby area...More

Thank Diane E
Reviewed yesterday via mobile

My partner and I stayed at Sandos for 10 nights and it did not dissapoint. Some of the reviews left here nearly put me off and now seem unfair. The hotel is clean the staff are lovely, every person you walk past wants to say...More

Thank lauren m
Reviewed 2 days ago via mobile

My wife and I stayed for a week and had a really enjoyable stay. Although the hotel has a lot of rooms it’s spread across throughout a lovely mature tropical grounds and it all feels nicely spread out. If you like wildlife then this is...More

4  Thank GlynD72
Reviewed 3 days ago via mobile

Our second year in Mexico and it has not disappointed, great holiday so far we are just over half way through our 2 week stay and have very few issues. Best part of our stay is the day and evening entertainment staff most of all...More

2  Thank Cliff H
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Adult pool
Airport Transportation
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Beachfront
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Onsen
,
Top resorts Hotels
,
Family
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Onsen
,
Top resorts Hotels
,
Family
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Family Rooms
Number of rooms
956
Price range
US$151 - US$440 (Based on Average Rates for a Standard Room)
Also Known As
Caracol Beach
,
Sandos Caracol Eco Hotel
,
Sandos Caracol Beach Resort Spa
,
Sandos Select Club
,
Sandos Caracol Mexico
,
Hotel Sandos Caracol Eco
,
Caracol Village Hotel Playa Del Carmen
,
Sandos Caracol Beach & Spa Mayan Riviera
,
Sandos Caracol Resort
,
Sandos Caracol Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Onsen
,
Top resorts Hotels
,
Family
,
Luxury
,
Spa
,
Romantic
Room types
Suites, Family Rooms
Number of rooms
956
Price range
US$151 - US$440 (Based on Average Rates for a Standard Room)
Also Known As
Caracol Beach
,
Sandos Caracol Eco Hotel
,
Sandos Caracol Beach Resort Spa
,
Sandos Select Club
,
Sandos Caracol Mexico
,
Hotel Sandos Caracol Eco
,
Caracol Village Hotel Playa Del Carmen
,
Sandos Caracol Beach & Spa Mayan Riviera
,
Sandos Caracol Resort
,
Sandos Caracol Riviera Maya
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (16,422)
Pool & Beach (2,957)
Room & Suite (1,586)
Dining (1,191)
Family and Play Areas (698)
Amenities (198)
Business Centre & Event Rooms (75)
Nearby
Nearby HotelsSee all 222 hotels in Playa del Carmen
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Viceroy Riviera Maya
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Nearby RestaurantsSee all 1,487 restaurants in Playa del Carmen
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220 reviews
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Koh Thai - Wok Cuisine
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.66 km away
Los Murales
245 reviews
.67 km away
Arezzo Restaurant
91 reviews
.62 km away
Nearby AttractionsSee all 761 attractions in Playa del Carmen
Playa
5 reviews
.99 km away
Co.Cos Culinary School & Catering
264 reviews
1.60 km away
Kitemex
131 reviews
.89 km away
AquaSafari Mexico
142 reviews
1.27 km away
Questions & Answers
Ask a question
Matt W
24 September 2018|
Answer
Response from Jenn_in_Wisconsin |
Never believe the report. It nearly always says it will rain our entire visit and it almost never rains on any day.
1
Vote
Beergander
22 September 2018|
Answer
Response from DGAandGJH | Reviewed this property |
I have seen times before where mature young adults who were under their parents supervision were allowed to get in their work out. My guess is, they don't want a bunch of rowdy little kids to interfere with mature users... More
0
Votes
Room Tips
"Always take an upgrade on special"
Read review
"Building 17, 18 and 19 located at the center of the property"
Read review
"Adults only rooms are worth it to be away from the kid's pools."
Read review
"Adults area for over 21 years old. Keeps everything quiet."
Read review
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