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04/12/2017 05/12/2017
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    Hotel Riu Playacar

    Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
    011 34 954 05 91 10
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    04/12/2017 05/12/2017
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    US$2,272
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    Traveller (6036)
    Pool & Beach (1632)
    Room & Suite (745)
    Royal Hideaway Playacar
    4,428 reviews
    #33 of 212 hotels in Playa del Carmen
    0.1 km
     
    Sandos Playacar Beach Resort
    13,188 reviews
    #61 of 212 hotels in Playa del Carmen
    0.8 km
     
    Hotel Riu Palace Mexico
    5,695 reviews
    #29 of 212 hotels in Playa del Carmen
    0.4 km
     
    Viva Wyndham Maya
    6,783 reviews
    #85 of 212 hotels in Playa del Carmen
    0.1 km
     
    Overview
    • Excellent52%
    • Very good34%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “pool bar” (207 reviews)
    “musty smell” (105 reviews)
    “asian restaurant” (109 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Family Rooms
    Poolside Bar
    Concierge
    Wheelchair Access
    Dry Cleaning
    Kids Club
    Housekeeping
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Playacar
    Special Offer: Your first gift: 500 pts
    Hotel deals
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,126)
    Traveller rating
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    1 - 5 of 2,661 reviews

    Reviewed 3 days ago

    I started planning my wedding in Mexico about 1 year prior. I was so happy once everything came together! We had guests arriving from Vancouver and from England. Our rooms for all guests from Vancouver were in the same building, however our guests from England...More

    1  Thank sarahmiles2017
    Hotel's Favourite
    Reviewed 1 week ago

    CHECK IN--EZ but we could not check in til 3pm and you have to pay 50 cents a day for clean up fee. LOBBY--Beautiful and Spacious. 3 minute walk from lobby to the beach. ROOM--Surprise BIRTHDAY decorations so cute:-) mini bar stocked and cold, A/C...More

    3  Thank paradise51
    Reviewed 1 week ago

    My husband and I recently had our wedding in Playa del Carmen in Mexico and decided to have our 60 guests stay with us at Riu Playacar. Prior to coming to Mexico we and our wedding planner tried for several months to contact to Riu...More

    1  Thank meina b
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu PlayacarResponded 3 days ago

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused...More

    Reviewed 1 week ago via mobile

    Positives: Clean hotel Friendly staff Nice food On the beach Nice Spa Gym good for a holiday workout and plenty of exercise classes during the day Taxis are a set price Disadvantages: Entertainment poor at night, felt like butlins and not 5 star entertainment. Hotel...More

    2  Thank Nurseknight_2002
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu PlayacarResponded 3 days ago

    Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. As a service minded hotel chain it makes us very happy that you highlighted our staff. Service is one of our key values and our staff...More

    Reviewed 1 week ago via mobile

    I'll never forget our visit as we got engaged on the beautiful beach in front of the hotel. The food was really good and so was the drinks selection. The staff were friendly and couldn't do enough to keep the premises immaculate. In addition, some...More

    Thank emily2385
    Royal Hideaway Playacar
    4,428 reviews
    #33 of 212 hotels in Playa del Carmen
    0.1 km
     
    Sandos Playacar Beach Resort
    13,188 reviews
    #61 of 212 hotels in Playa del Carmen
    0.8 km
     
    Hotel Riu Palace Mexico
    5,695 reviews
    #29 of 212 hotels in Playa del Carmen
    0.4 km
     
    Viva Wyndham Maya
    6,783 reviews
    #85 of 212 hotels in Playa del Carmen
    0.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$226 - US$504 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #27 Top resorts Hotel in Playa del Carmen
    • #36 Luxury Hotel in Playa del Carmen
    • #38 On the Beach Hotel in Playa del Carmen
    • #50 Family Hotel in Playa del Carmen
    • #57 Romantic Hotel in Playa del Carmen
    • Room types
    • Family Rooms
    • Number of rooms
    • 396
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotwire, Prestigia, RIU Hotels and Resorts, Cheap Tickets, getaroom.com and TripOnline SA so you can book your Hotel Riu Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Playacar Hotel Playa Del Carmen ,
    • Riu Playacar Playa Del Carmen ,
    • Riu Playacar Reviews ,
    • Playacar Hotels ,
    • Riu Playacar Mexico ,
    • Rui Playacar ,
    • Hotel Riu Playacar Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (6036)
    Pool & Beach (1632)
    Room & Suite (745)
    Dining (686)
    Hotel & Grounds (3113)
    Family and Play Areas (153)
    Bathroom (83)
    Business Centre & Event Rooms (21)
    Nearby
    Royal Hideaway Playacar
    4,428 reviews
    .13 km away
     
    Hotel Riu Palace Mexico
    5,695 reviews
    .35 km away
     
    Sandos Playacar Beach Resort
    13,188 reviews
    .84 km away
     
    Viva Wyndham Maya
    6,783 reviews
    .12 km away
     
    Nearby Restaurants
    Carmen Beer Co. - Brewpub & Gourmet Kitchen
    80 reviews
    1.34 km away
    Perche No Restaurante Pizzeria
    127 reviews
    1.31 km away
    L'Atelier
    97 reviews
    1.32 km away
    Dona Aurelia sabores Mexicanos
    110 reviews
    1.30 km away
    Nearby Attractions
    Mexico Waterjets
    226 reviews
    1.38 km away
    Plaza Playacar
    458 reviews
    .37 km away
    Element Tours
    41 reviews
    1.55 km away
    Piste Cyclable sur Paseo Xaman-Ha
    72 reviews
    1.42 km away
    Ask a question
    Questions & Answers
    Ellen2510
    24 November 2017|
    Answer
    Response from ctraveler4397 |
    yes wifi is free and works well.
    1
    Vote
    whiswoo
    23 November 2017|
    AnswerShow all 2 answers
    Response from LawrenceBarry | Reviewed this property |
    no its all very relaxed and informal
    1
    Vote
    1460LythamStAnnes
    21 November 2017|
    AnswerShow all 3 answers
    Response from LawrenceBarry | Reviewed this property |
    really easy to navigate, everything very straightforward and things are very easy to find
    0
    Votes
    Room Tips
    "Block 7 close to the beach and next to lunch buffet restaurant which turns into Steak and Mexican restaurant..."
    Read review
    "We prefer block 8 with side sea view"
    Read review
    "Block 8 is nearest the pool and beach"
    Read review
    "Blocks 7 and 8 are nearest the beach and pools."
    Read review
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