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Hotel Riu Playacar

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Hotel Riu Playacar
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4,680 Reviews from our TripAdvisor Community

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Showing 2,496: English reviews
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Reviewed 2 days ago NEW

I chose this hotel based on the good reviews I read . However, I am not sure how this hotel got a high rating. This is our 8th time in Mexico and first in Rio hotels. I can say for sure that it will be the last in any Rio hotels. First, when we arrived there were no body to...

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Thank Ahmed G
Reviewed 2 days ago NEWvia mobile

Amazing place, loved everything about it. Good choice of food, spotlessly clean, friendly staff - especially Pedro, Fernando, Polo, Jesus, Fryda and Froy. Lovely walk along the beach to Playa del Carmen. Will definitely return.

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Thank Jennyh2305
Vancouver, Canada
Reviewed 2 days ago NEW

This was my 6th trip to Playa since 2010, and my 3rd resort. We went for a friends wedding, which can turn into quite a mess, but I was pleasantly surprised at the organization and professionalism upon arriving at this resort. Within 10min of arriving from a very long trip, we had our room keys, and were on our way...

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Thank Lia G
Reviewed 2 days ago NEWvia mobile

Before booking the Rui Playacar, we looked at many other all inclusive and other Rui locations in the area. My guest had stayed at this location many times before the renovation and I have never been to any, ever, so we have a unique opinion I think. My guest was devastated by the lack of anything Mexican! There wasn't any...

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2Thank Dawn D
Reviewed 4 days ago NEWvia mobile

Did not know what to expect but we was in for a great surprise could not fault anything the room was very spacious the food was very tasty and the staff was very helpful a very good holiday would recommend this hotel especially for the location.

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1Thank Kay M
Crumlin, United Kingdom
Reviewed 5 days ago NEWvia mobile

Really nice hotel in the perfect location. Food was great and there was always different choices available. Staff couldn't be more helpful and the entertainment was always good! Pepe was a legend. Would recommend 100% for everyone. Beach and pools are really nice.

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2Thank damianokane
Reviewed 6 days ago NEW

I read the negative reviews before we arrived at Riu Playacar, just to see what people complained about. Most of the critique centered on the food and general cleanliness and upkeep of the property. In both categories we were completely satisfied. The food was wonderful, completely safe and delicious. The place was immaculate and continually kept clean. This is a...

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3Thank Kurt W
Porto, Portugal
Reviewed 6 days ago NEW

The hotel is not really a five stars, concerning acommodation and main rooms. Alltogether i would rate it a fourstars. Food is good to very good. Lots of variety, mainly at breakfast. Staff at reception very well trained and nice as the employees at the restaurants. I didnt go to the asian restaurant, one of the four existing, but the...

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4Thank henriquemourao
Champaign, Illinois
Reviewed 1 week ago NEW

Different people want different things when they go on vacation. We are a middle-class couple that works hard so we can play hard and relax on our getaways. We don't have to be waited on hand and foot or need a hotsy-totsy resort. We prefer a fun, casual, laid-back kind of place. The Playacar seemed to fit what we were...

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8Thank mlrich24
Manchester, United Kingdom
Reviewed 1 week ago

Cannot fault this hotel. Rooms very spacious,bright and airy, fridge full of drinks including alcohol and even 4 0ptics with full bottles of spirits. re-filled every other day . Beach is fab,and ice cold drinks inc coconuts served with a straw brought round regularly. Cant wait to book for next year.

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3Thank munchkin66061

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM946 - RM1,946 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Playacar 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#27 Top resorts Hotel in Playa del Carmen
#34 Luxury Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Playacar staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request buliding 6 or buliding 8. Close to the pool and beach, little walk to the lobby, restaurants, but much quieter”
LiaG582, 21 Apr 2017 | Read review
“The high rooms are more quite.”
henriquemourao, 17 Apr 2017 | Read review
“Building 7 and 8 are closest to pools and beach.”
carolm303, 14 Apr 2017 | Read review
“Block near the pools is best”
TISSUEHANKIE, 14 Apr 2017 | Read review
“There are no elevators at this hotel so if you don't like stairs, book a first-floor room.”
tina22, 10 Apr 2017 | Read review
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