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Hotel Riu Playacar

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Traveller (6669)
Pool & Beach (1716)
Room & Suite (878)
Ratings and reviews
Certificate of Excellence
  • Excellent52%
  • Very good34%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“pool bar”(227 reviews)
“musty smell”(106 reviews)
“asian restaurant”(112 reviews)
View all reviews
What's included
Free Internet
Free Parking
Free Breakfast
Beachfront
Pool
Restaurant
4 Star Hotel
The 24-hour All Inclusive Hotel Riu Playacar opens all year round and is located on the beach of the Playacar residential estate, along with the Hotel Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila. The RIU Classic Hotels offer comfortable rooms...
Offers from Hotel Riu Playacar
Special Offer: Receive 500 free points
Hotel deals
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Location and contact
Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Hotel website
19 km to Cozumel Airport
72 restaurants are within a 2 km radius
4.4 km from Xcaret Park
View nearby attractions and restaurants
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Reviews (5,612)
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2,868 results
Traveller rating
1,412
956
296
137
67
Traveller type
Time of year
LanguageEnglish
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1,412
956
296
137
67
Show reviews that mention
All reviewspool barmusty smellasian restaurantpalm treesentertainment staffmattress padevery other daygreat holidayplenty of sunbedsmain restaurantevening entertainmentsmaller resortspecialty restaurantsgated communityother resortscab ridebuffet style
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1 - 5 of 2,868 reviews
Reviewed 3 days ago via mobile

We spent 11 days at the Riu Playacar and had a fantastic time. The hotel was clean, well maintained and met our every need. The staff were very friendly and in particular Willy and Alejandra two of the waiters were fantastic, nothing was too much...More

2  Thank patriciagardner53
Hotel's Favourite
Reviewed 2 weeks ago

My wife and myself booked this hotel to celebrate our 25 wedding anniversary arriving 25 may 2018 for 14 days . I emailed hotel a few weeks prior and requested a quiet room not on ground floor and they did reply saying they couldn't guarantee...More

6  Thank DBH290593
Reviewed 3 days ago

Initial thoughts it was a small and tired looking hotel, but overall the staff make this a wonderful place. The hotel is kept tidy and the G&T at this hotel are amazing. Great selection on the buffet even traveling with a fussy eater. The speciality...More

Thank Stef_on_hoilday
Reviewed 5 days ago

My husband and I spent 11 amazing days at this wonderful hotel. All the staff are so nice and friendly, the hotel is spotless the guys are always cleaning, the restaurants are first class great choice of food and always hot.During our stay it was...More

4  Thank gwen p
Reviewed 5 days ago

This was our second visit to The Playacar and was not disappointed. we have stayed in the Tequila three times and here twice. we love this hotel for the beach front and for the great staff who never stop working. we were allocated a room...More

6  Thank wockoCaldicot
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Free Parking
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Multilingual Staff
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$177 - US$2,594 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Top resorts Hotel in Playa del Carmen
#36 Family Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
Room types
Family Rooms
Details
Price range
US$177 - US$2,594 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Top resorts Hotel in Playa del Carmen
#36 Family Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
Room types
Family Rooms
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Traveller (6669)
Pool & Beach (1716)
Room & Suite (878)
Dining (710)
Family and Play Areas (164)
Amenities (75)
Business Centre & Event Rooms (22)
Questions & Answers
Ask a question
richardweller1234
21 July 2018|
AnswerShow all 2 answers
Response from DBH290593 | Reviewed this property |
I got bitten quite a lot,but it was mainly on a night,we were advised to wear cotton long trousers etc,wish I had taken there advise
2
Votes
richardweller1234
14 July 2018|
AnswerShow all 2 answers
Response from Sasharowe1 | Reviewed this property |
Hi we used the one with two metal pins but we checked on the pack that they were international plugs. As long as they confirm that they work in the USA you’ll be fine :)
1
Vote
Cheryl J
12 July 2018|
AnswerShow all 4 answers
Response from Sarah73Ireland | Reviewed this property |
No, just couple of glasses for drinks from fridge.
2
Votes
Room Tips
"block 7 or 8"
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"Ask for help if you need. The service is simply amazing."
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"High floors have less noise"
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"Building 8 is closer to the beach and swiming pools."
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