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ClubHotel Riu Tequila

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1 room 2 adults 0 children
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ClubHotel Riu Tequila
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7,294 Reviews from our TripAdvisor Community

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Showing 5,314: English reviews
Reviewed 2 days ago NEWvia mobile

Have been to this hotel a few times and generally have loved it. However I do have one complaint from our last trip about where our room was located. We were in the first building just off of the lobby to the right. I don't recall the room number but behind us was where the staff would prep everything for...

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3Thank Skylar L
Reviewed 2 days ago NEWvia mobile

We arrived back on the 17th Jan.We have been to Mexico before.We flew on the Dreamliner,exellent flights. Through the airport,onto coach,40 min transfer,all fairly average stuff. The Hotel was exceptionally clean,the staff were extremely helpful and friendly.The food in the buffet is very good,The Asian,Mexican(at the Yuctan)and steakhouse were average at best. The rooms are old fashioned,with traditional Mexican decor....

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4Thank farmertom08
Paphos, Cyprus
Reviewed 2 days ago NEW

Just come back and would defitely go again. Really good for children and great location Great value for money. Staff are amazing they work so hard and always have a smile. Food was very good. Cannot really think of one negative thing

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4Thank carolepudney
North Yorkshire, United Kingdom
Reviewed 3 days ago NEW

Stayed at the Tequila many times , lost count in fact , but first time xmas & new year What an experience it was to celebrate our retirement , every thing the xmas trees , the lights , the flowers antention to detail was fabulous ,everyone worked so hard The transformation in the dinning room on xmas eve beautiful &...

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6Thank lubascoop
Hull
Reviewed 6 days ago NEW

On arrival at the hotel we were greeted by the staff and a special table put up to check everyone in quickly and efficiently. Given a cocktail which tasted awful and most people left. After travelling for a very long time and arriving in a huge downpour we were given our room keys and left the bags to come later....

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5Thank donnajHull
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Tequila, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. At RIU we take pride in our customer service as this is one of the key values of our company and staff is constantly trained to maintain optimal standards. We will send your comments to management in case these standards have not been appropriately...

Reviewed 6 days ago NEWvia mobile

I have been to the Riu tequila many times. I still really love this hotel. The only issue I have are the hard mattresses. There have been mornings where it takes me an hour to walk properly. The food is incredible. The staff is fast and polite. Always very welcoming. The pool area is clean and well taken care off....

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5Thank Debbie P
Lake Elmo, Minnesota
Reviewed 6 days ago NEW

Overall, enjoyed our trip here but spent minimal time at this resort itself, other than to sleep, eat breakfast and dinner. With the ability to visit the other RIU hotels in Playacar, most of our time was spent at the RIU Yucatan and we would return, but would most likely stay there vs the Tequila. It has been noted ad...

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4Thank Mlakeelmo
Manchester, England, United Kingdom
Reviewed 6 days ago NEWvia mobile

If there is one thing you have to do in your life, you have to visit the tequila and it's beach. The Caribbean is crystal clear turquoise blue and soft white sand beach. The hotel is a tribute to traditional Mexican style and the accommodation food and facilities as well as the entire hotel staff are outstanding (optics in your...

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13Thank Mark F
Nelson, British Columbia, Canada
Reviewed 6 days ago NEW

Awesome stay at Rui Tequila. Great staff...went above and beyond. The room was a bit musty and dated but sufficient as we had great weather. Beautiful grounds and loved my morning americano at the main buffet. Great work RUI!

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6Thank Staci P
Greater Manchester, United Kingdom
Reviewed 6 days ago NEW

5th visit and certainly won't be the last. Every visit has been perfect. Good variation of food/drinks and the entertainment is excellent. Staff can't do enough for you and everywhere is spotlessly clean. Would recommend this hotel anytime

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5Thank _shazjones1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Within the resort area Playacar along with the hotels Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and Riu Playacar * Main building and 1-story buildings * Surrounded by 48,000 m2 / 57,600 sq. Yards of lush gardens * 800 m / 2,650 ft. From the beach (complimentary shuttle) * Complimentary sun loungers on the beach * 300 m / 990 ft. From Mexican Street * 55 km / 34 miles from Cancun Int???L. Airport * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about ClubHotel Riu Tequila

Address: Avenida Xaman-ha, Manzana 3, Lote 19 | Condominio Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM854 - RM1,571 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel Riu Tequila 3.5*
Number of rooms: 664
Reservation Options:
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Also Known As:
Riu Clubhotel Tequila Hotel
Riu Tequila Mexico
Hotel Riu Tequila
Riu Tequila Playa Del Carmen
Rui Tequila
ClubHotel Riu Tequila Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#25 Family Hotel in Playa del Carmen
#26 Top resorts Hotel in Playa del Carmen
#35 Romantic Hotel in Playa del Carmen
#36 Spa Hotel in Playa del Carmen
#37 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Tequila staff and other travellers.
763 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy , what you given but upstairs are better”
 of 5 bubbles lubascoop, 20 Jan 2017 | Read review
“Go to the beach”
 of 5 bubbles MikeR979, 11 Jan 2017 | Read review
“Huge complex so if you have mobility issues ask for a block close to reception”
 of 5 bubbles SteveRoffey, 11 Jan 2017 | Read review
“All rooms are good but if you have mobility problems ask for a room on the ground floor or close to reception”
 of 5 bubbles Joyce917, 5 Jan 2017 | Read review
“First floor better so raccoons can't get anything”
 of 5 bubbles janarmes, 30 Dec 2016 | Read review
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