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    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
    011 34 944 58 10 99
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    06/02/2018 07/02/2018
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    Traveller (7823)
    Pool & Beach (1400)
    Room & Suite (1127)
    Overview
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “palm trees” (357 reviews)
    “la bodega” (124 reviews)
    “don julian” (108 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
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    Rooms
    6 Feb7 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (5,762)
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    1 - 5 of 4,045 reviews

    Reviewed yesterday

    I've been staying at resorts up and down this area for the past 10 years. In the last two years, we've had kids so no longer staying at the adults only resorts. For a place that allows kids, this resort is one of the nicer...More

    Thank Tx412
    Hotel's Favourite
    Reviewed 25 October 2017

    This was our 2nd vacation at this resort (Oct. 14-21, 2017). We arrived late in the evening with smooth check in. As in previous reviews, 99% of staff are friendly, welcoming and respectable. Service with a smile and will do everything to make your stay...More

    14  Thank Vegas_Firsttime
    Reviewed yesterday

    This was the third visit to this hotel, but the standard has gone down. To our regret we reccomended this to two couples of our family, who had similar experiences to us..Which made us feel bad.. Food was not very interesting (Not 5* standards) not...More

    2  Thank MarLin1066
    Reviewed yesterday

    Excellent hotel with gorgeous beach and pool area, the music was pretty quiet and very few activities going on around the pool or beach. Staff are brilliant so friendly always smiling and happy. The rooms are spacious and have all the amenities mini bar fully...More

    Thank Dave C
    Reviewed 3 days ago

    This was our first holiday we've ever had in the festive season and so we were a bit apprehensive. We needn't have been - we had an absolute fantastic time. ROOM - Lovely room and very clean indeed, cleaned at least once a day, sometimes...More

    6  Thank Dean B
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$311 - US$554 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Family Hotel in Playa del Carmen
    • #19 Top resorts Hotel in Playa del Carmen
    • #23 Spa Hotel in Playa del Carmen
    • #27 On the Beach Hotel in Playa del Carmen
    • #28 Luxury Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, RIU Hotels and Resorts, Orbitz, Hotels.com, Travelocity, Hotwire, Priceline, getaroom.com, Evoline ltd, TripOnline SA, Cancelon and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Playa Del Carmen, Riviera Maya
    Add Photo Photos
    Traveller (7823)
    Pool & Beach (1400)
    Room & Suite (1127)
    Dining (834)
    Hotel & Grounds (4786)
    Bathroom (98)
    Family and Play Areas (73)
    Business Centre & Event Rooms (25)
    Nearby
    Nearby HotelsSee all 215 hotels in Playa del Carmen
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    Nearby Restaurants
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    L'Atelier
    99 reviews
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    Dona Aurelia sabores Mexicanos
    114 reviews
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    Nearby Attractions
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    372 reviews
    1.59 km away
    Plaza Playacar
    461 reviews
    .30 km away
    Cenote Calavera
    46 reviews
    1.21 km away
    Playacar Center Shopping Mall
    32 reviews
    .40 km away
    Ask a question
    Questions & Answers
    dogman70
    15 January 2018|
    Answer
    Response from Rosa C | Reviewed this property |
    They didn't have gin in the room, but if you request, they might change it. They have tanqueray gin.
    0
    Votes
    ckivritsky
    9 January 2018|
    AnswerShow all 4 answers
    Response from Staciek23 | Reviewed this property |
    We like Riu Palace Mexico better too. Beaware that the rooms are open concept which can be an issue for some. However, we like that it is RIGHT across the street from the Riu Tequila and right next to to the Riu Yucatan... More
    1
    Vote
    blueglassgirl
    6 January 2018|
    AnswerShow all 2 answers
    Response from GuyaneseMadness | Reviewed this property |
    They are on the colder side in January. The ocean tends to be warmer
    0
    Votes
    Room Tips
    "Hotel alocate the rooms"
    Read review
    "Just enjoy this great hotel. All rooms are very good."
    Read review
    "Try to get a room which faces the"
    Read review
    "Get suites closer to the ocean, 2nd or 3rd floor, away from entertainment venues"
    Read review
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