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    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
    011 34 944 58 10 99
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    01/01/2018 02/01/2018
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    Traveller (7759)
    Pool & Beach (1391)
    Room & Suite (1119)
    Overview
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “palm trees” (356 reviews)
    “la bodega” (124 reviews)
    “don julian” (108 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
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    Offers from Hotel Riu Palace Mexico
    Special Offer: Your first gift: 500 pts
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    Rooms
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (5,714)
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    1 - 5 of 4,015 reviews

    Reviewed 2 days ago

    We spent a week at the Riu Palace Mexico (November 27 to December 4) and I want to express our opinion on this hotel. The first impression was not the best, but changed day by day and the vacations were great. We arrived at 10pm,...More

    2  Thank AnnLisbon
    Hotel's Favourite
    Reviewed 1 November 2017 via mobile

    We wanted to go somewhere special for our honeymoon. Our Thompson’s rep in our local shop recommended the Rui palace. We upgrade to a roof top jacuzzi room as we wanted something special. When we arrived we were greeted by the friendly receptionist who was...More

    11  Thank Kerry W
    Reviewed 5 days ago

    Very impressive reception area makes a good first impression. Overall really enjoyed our stay. Can't understand some people complaining about the buffet? The selection was huge and comprehensive, and the waiters were the quickest I have ever seen. We tried the other restaurants as well...More

    5  Thank John1947Brisbane
    Reviewed 5 days ago via mobile

    First off, every year for the past 10 years my husband and I travel somewhere to celebrate our anniversary. We usually stick with DR or Cuba but like every year my husband asked for Mexico and as it being our 10th anniversary I agreed. So,...More

    2  Thank MJSmallski
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace MexicoResponded 3 days ago

    Dear guest, Thank you for choosing RIU Hotels & Resorts for your vacation and for sharing your experience with us. Since for RIU gastronomy is a very important part of the guest experience, we offer a wide selection of dishes which are prepared daily with...More

    Reviewed 5 days ago

    I am from Switzerland, this was definitly a wonderful time in the all inclusive resort. I am family traveller but i really wanna say some words to Vyaneyy from the front desk. Thank you for receiving me so kind and gentle. You should be very...More

    4  Thank Walter R
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$290 - US$541 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Top resorts Hotel in Playa del Carmen
    • #19 Family Hotel in Playa del Carmen
    • #23 Spa Hotel in Playa del Carmen
    • #26 On the Beach Hotel in Playa del Carmen
    • #27 Luxury Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with RIU Hotels and Resorts, Expedia, Orbitz, Hotwire, Hotels.com, Travelocity, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Playa Del Carmen, Riviera Maya
    Add Photo Photos
    Traveller (7759)
    Pool & Beach (1391)
    Room & Suite (1119)
    Dining (828)
    Hotel & Grounds (4744)
    Bathroom (97)
    Family and Play Areas (73)
    Business Centre & Event Rooms (25)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Iberostar Tucan Hotel
    6,752 reviews
    .51 km away
     
    Hotel Riu Palace Riviera Maya
    5,636 reviews
    .78 km away
     
    Royal Hideaway Playacar
    4,491 reviews
    .46 km away
     
    Sandos Playacar Beach Resort
    13,281 reviews
    .62 km away
     
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    Dona Aurelia sabores Mexicanos
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Dean B
    14 December 2017|
    Answer
    Response from Stacie2560 | Reviewed this property |
    You can wear them in the buffet or steakhouse. The other restaurants require pants Buffet is excellent Even casual shorts can be worn in buffet
    1
    Vote
    Dean B
    14 December 2017|
    AnswerShow all 2 answers
    Response from Stacie2560 | Reviewed this property |
    Across the road at riu tequila
    1
    Vote
    Stacie2560
    12 December 2017|
    AnswerShow all 4 answers
    Response from senorakatz | Reviewed this property |
    The lunch buffet opens at noon, and the Mexican restaurant opens at 12:30 and it is a nice break from the buffet. The other restaurants open at 6:30 for dinner.
    0
    Votes
    Room Tips
    "Request a room away from the nightly entertainment."
    Read review
    "We liked the upper floor facing east, out of the afternoon sun"
    Read review
    "May be better to use the hotel direct e-mail address for requests rather than the Riu Class website."
    Read review
    "Don’t bother choosing, they could care less about your request."
    Read review
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