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    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
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    11/07/2017 12/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (7322)
          Pool & Beach (1319)
          Room & Suite (1084)
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          Overview
          • Excellent70%
          • Very good22%
          • Average5%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “palm trees” (349 reviews)
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          Free Internet
          Free Parking
          Breakfast included
          Beachfront
          Pool
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Hotel Riu Palace Mexico
          Special Offer: Your first gift: 500 pts
          Hotel deals
          Hotel Riu Palace Riviera Maya
          5,404 reviews
          #40 of 209 hotels in Playa del Carmen
           
          Hotel Riu Playacar
          4,857 reviews
          #51 of 209 hotels in Playa del Carmen
           
          Magic Blue Hotel
          638 reviews
          #57 of 209 hotels in Playa del Carmen
           
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          4,555 reviews
          #10 of 17 hotels in Puerto Aventuras
           
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          Rooms
          11 Jul12 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (5,456)
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          1 - 5 of 3,878 reviews

          Reviewed 2 days ago via mobile

          Every year for the past 8 years, we go to an all-inclusive hotel in the Caribbean for our family vacation. We arrived at the Rui hotel and was given 2 rooms next to each other but they weren't cleaned. We travel with our kids and...More

          2  Thank D0mG0ddess
          Reviewed 2 days ago

          This is not a 5 Star hotel, more like 4 Star with 5 Star staff. All work very hard always willing to smile and speak whatever their role. The location is superb on a fabulous beach. Al a cart restaurants are disappointing so don't waste...More

          3  Thank magpielover
          Reviewed 3 days ago via mobile

          Hey, i stayed here with my gf recently. I had an amazing time here, daytimes were fun with water volleyball etc. I also agree with everyone else in terms of majority friendly staff and amazing scenery/grounds, by far the best beach ive been to etc....More

          7  Thank dannn07
          Reviewed 4 days ago

          We visited again to celebrate our anniversary, four years after being married at this hotel. I have to say that the hotel has improved hugely in this time, mostly down to an improvement in service! The management in the hotel had completely changed and whatever...More

          2  Thank wand3223
          Reviewed 5 days ago via mobile

          We came in June 2017 for a friends wedding consisting of 60 plus guests ranging from young couples to older couples in their early 60's the youngest child was 1 and the oldest was 13 and everyone had a great time ,my family was me...More

          4  Thank Dougatron
          Hotel Riu Palace Riviera Maya
          5,404 reviews
          #40 of 209 hotels in Playa del Carmen
           
          Hotel Riu Playacar
          4,857 reviews
          #51 of 209 hotels in Playa del Carmen
           
          Magic Blue Hotel
          638 reviews
          #57 of 209 hotels in Playa del Carmen
           
          Dreams Puerto Aventuras Resort & Spa
          4,555 reviews
          #10 of 17 hotels in Puerto Aventuras
           
          About
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Free Parking
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Babysitting
          • Banquet Room
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Tennis Court
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • US$277 - US$624 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #15 Top resorts Hotel in Playa del Carmen
          • #20 Spa Hotel in Playa del Carmen
          • #23 Luxury Hotel in Playa del Carmen
          • #23 On the Beach Hotel in Playa del Carmen
          • #28 Family Hotel in Playa del Carmen
          • #32 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 434
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Travelocity, BookIt.com, Hotwire, RIU Hotels and Resorts, Hotels.com, Priceline, TripOnline SA, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Riu Palace Mexico Hotel ,
          • Riu Palace Mexico Playa Del Carmen ,
          • Riu Palace Playa Del Carmen ,
          • Riu Palace Mayan Riviera ,
          • Riu Playa Del Carmen ,
          • Mexico Palace Riu ,
          • Riu Mexico ,
          • Rui Palace Mexico ,
          • Hotel Riu Palace Mexico Playa Del Carmen, Riviera Maya
          Add Photo Photos
          Traveller (7322)
          Pool & Beach (1319)
          Room & Suite (1084)
          Dining (768)
          Hotel & Grounds (4484)
          Bathroom (94)
          Family and Play Areas (67)
          Business Centre & Event Rooms (25)
          Nearby
          Viva Wyndham Maya
          6,530 reviews
          .32 km away
           
          Hotel Riu Yucatan
          5,648 reviews
          .32 km away
           
          ClubHotel Riu Tequila
          7,792 reviews
          .25 km away
           
          Hotel Riu Playacar
          4,857 reviews
          .36 km away
           
          Nearby Restaurants
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          L'Atelier
          86 reviews
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          Dona Aurelia sabores Mexicanos
          102 reviews
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          Nearby Attractions
          Riviera Maya
          580 reviews
          .73 km away
          San Miguel
          341 reviews
          1.59 km away
          Plaza Playacar
          430 reviews
          .30 km away
          Playacar Center
          17 reviews
          .39 km away
          Questions & AnswersAsk a question
          andrew w
          Hi has anyone had problems with cock roaches in there rooms only latest review said they had 2 😫.
          27 June 2017|
          Answer Show all 2 answers
          Response from dan222222 | Reviewed this property |
          we were there twice and never saw one or heard of anyone who did
          1
          Vote
          wcs222
          Hello, Do guests staying at the Riu Palace Mexico have access to the a la carte restaurants (for dinner) in the other sister Riu hotels (specifically Riu Palace Riviera Maya, Riu Yucatan, Riu Tequila)? I know that lunch is allowed, but it would be good to get more variety/choices for dinner.
          24 June 2017|
          Answer Show all 2 answers
          Response from Carol G |
          The short answer is no, you have to have your evening meal in your own hotel which has a la carte restaurants as well as the buffet restaurant.
          1
          Vote
          Carol D
          Hi I have just booked the holiday for my wife's 60th birthday in September arriving 19th September and wanted to ask for a sea view as she has had a horrible 6 months having 2 close friends diagnosed with terminal cancer and she loves a sea view does anyone have an email address so I can contact them directly as a surprise for her thankyou
          23 June 2017|
          Answer
          Response from dan222222 | Reviewed this property |
          this hotel doesn't have many ocean facing views It is shaped like a horseshoe so you have a courtyard view
          0
          Votes
          Room Tips
          "Any room not smelling of damp."
          Read review
          "I think it was well situated for all rooms ! Stage was below a few rooms ,but show was over by 11 , so very..."
          Read review
          "Outward facing rooms overlook the Riu Yucatan. Inward facing look out on to the central fountains."
          Read review
          "nice rooms, 24/7 food and drinks."
          Read review
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