We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
14/08/2017 15/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    14/08/2017 15/08/2017
    Traveller (7408)
    Pool & Beach (1345)
    Room & Suite (1092)
    Hotel Riu Palace Riviera Maya
    5,455 reviews
    #39 of 209 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,897 reviews
    #52 of 209 hotels in Playa del Carmen
     
    Dreams Puerto Aventuras Resort & Spa
    4,596 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Grand Oasis Tulum
    2,003 reviews
    #18 of 23 hotels in Akumal
     
    Overview
    • Excellent69%
    • Very good22%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “palm trees” (353 reviews)
    “la bodega” (124 reviews)
    “don julian” (105 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Mexico
    Special Offer: Your first gift: 500 pts
    Hotel deals
    Hotel Riu Palace Riviera Maya
    5,455 reviews
    #39 of 209 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,897 reviews
    #52 of 209 hotels in Playa del Carmen
     
    Dreams Puerto Aventuras Resort & Spa
    4,596 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Grand Oasis Tulum
    2,003 reviews
    #18 of 23 hotels in Akumal
     
    Reviews (5,498)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,903 reviews

    Reviewed yesterday via mobile

    Just got home this morning from this lovely hotel, travelled with my husband. Room, (purple & pink) was kept clean @ all times, free safe, iron, 4 optics of spirits, fridge full off water, Coke, beer, 7 up, infact every area of the hotel was...More

    Reviewed 2 days ago

    Firstly this is a 4 star hotel at best. On arrival we could immediately tell that this hotel had seen better days, from afar it looks very nice indeed but on closer inspection you can see the shabbyness. When we got into the room we...More

    Reviewed 2 days ago via mobile

    We were there for a week in early July. Our 19th visit since 2000. That review from us in 2004 was our 5th visit. Great beach & service, they are like family to us. Never liked the new decor but we put up with it....More

    Reviewed 3 days ago via mobile

    Just back from the Riu Palace Mexico. A big thankyou to Eduardo in reception for sorting out our room. When we arrived he went out of is way to change our room to a fantastic view. Really appreciate it. Hotel is beautiful, Amazing service from...More

    Reviewed 5 days ago

    We stayed at the Rui Palace Mexico for three days and that was enough for me !! The Place looks wonderful when you first walk in so you are taken away by the WOW factor and think what a great place ... If the service...More

    Hotel Riu Palace Riviera Maya
    5,455 reviews
    #39 of 209 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,897 reviews
    #52 of 209 hotels in Playa del Carmen
     
    Dreams Puerto Aventuras Resort & Spa
    4,596 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Grand Oasis Tulum
    2,003 reviews
    #18 of 23 hotels in Akumal
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$276 - US$572 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Top resorts Hotel in Playa del Carmen
    • #20 Spa Hotel in Playa del Carmen
    • #23 On the Beach Hotel in Playa del Carmen
    • #23 Luxury Hotel in Playa del Carmen
    • #28 Family Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, RIU Hotels and Resorts, TravelUp, Hotwire, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Playa Del Carmen, Riviera Maya
    Add Photo Photos
    Traveller (7408)
    Pool & Beach (1345)
    Room & Suite (1092)
    Dining (773)
    Hotel & Grounds (4528)
    Bathroom (95)
    Family and Play Areas (69)
    Business Centre & Event Rooms (25)
    Nearby
    Hotel Riu Playacar
    4,897 reviews
    .36 km away
     
    ClubHotel Riu Tequila
    7,894 reviews
    .25 km away
     
    Royal Hideaway Playacar
    4,132 reviews
    .46 km away
     
    Viva Wyndham Azteca
    3,687 reviews
    .64 km away
     
    Nearby Restaurants
    Perche No Restaurante Pizzeria
    101 reviews
    1.20 km away
    Casa Cenote
    243 reviews
    1.57 km away
    L'Atelier
    88 reviews
    1.41 km away
    Dona Aurelia sabores Mexicanos
    104 reviews
    1.39 km away
    Nearby Attractions
    San Miguel
    345 reviews
    1.59 km away
    Plaza Playacar
    434 reviews
    .30 km away
    Playacar Center
    18 reviews
    .39 km away
    Aventuras Mayas
    7,790 reviews
    1.36 km away
    Questions & Answers
    Jenny K
    23 July 2017
    Answer Show all 5 answers
    Response from turnleftatthedoor | Reviewed this property
    No sports bar at Palace,think you go next door to the other Rius? Shorts only in buffet,long trousers/jeans in speciality restaurants. Transfer in Taxi,on a good day about 45 mins depending on traffic,can take an hour+ on a... More
    1
    Vote
    nicola g
    19 July 2017
    Answer Show all 4 answers
    Response from Philip s | Reviewed this property
    Everyone has to wear a wrist band in the hotel if you lose it you have to pay for another one has for the beds my daughters boyfriend is the same height as your son and he never had any problems with the beds.
    0
    Votes
    nicola g
    19 July 2017
    Answer Show all 4 answers
    Response from dan222222 | Reviewed this property
    I had diet pepsi every day
    0
    Votes
    Room Tips
    "Rooms towards the beach end are quieter."
    Read review
    "Top floor court side best but others ok too."
    Read review
    "DO NOT stay in a basement room"
    Read review
    "All rooms are lovely We were in 418 good views of the pool area"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing