We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Casa Tucan

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Hotel Casa Tucan
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

248 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Hotel Casa Tucan
See the most recent reviews
Showing 149: English reviews
Bendigo, Australia
Reviewed 16 June 2016 via mobile

This hotel was good for what to pay Rooms are basic some don't have air con Shower worked fine The restaurant had great cheap food although were very slow but this happens everywhere in mexico Very close walk to the main area of playa

Thank worldcolour
Brisbane, Australia
Reviewed 12 June 2016 via mobile

Very attractive clean hotel. Lovely cafe at the front entrance with very yummy food. Our room was large with comfortable beds, wifi, and reasonable bathroom. Room was serviced daily. Thank god for the pool though as the rooms were very hot. Found out on the last day I could have paid a little extra for air-con. Great location, only a...

Thank Julie H
Wallington, United Kingdom
Reviewed 31 May 2016

I enjoyed my 3 nights here. It's a convenient location for the shops, beach and restaurants. The staff were friendly and the food good. I smiled at my Jungle Book themed room which was big and comfortable but didn't have aircon and so it was very hot.

Thank 0021Kat
Devonshire Parish, Bermuda
Reviewed 9 May 2016

Note: I stayed at this hotel as part of a tour that I had booked through Intrepid. This hotel is in a very good location as it is a short walk away from 5th Avenue which is the main touristy street and to the beach. It looked a little small from the outside but it was quaint and cute with...

Thank Lisa B
Sydney, Australia
Reviewed 8 May 2016 via mobile

Casa Tucan is a colourful and quirky property with close proximity to the lively 5th avenue. The staff here were fantastic with excellent English and very happy to assist in booking up taxis and assisting with a matter of needs. The rooms were fairly small but fine for a few nights stay. There was no air conditioning in our room...

Thank Travellingagent007
Omaha, Nebraska
Reviewed 1 May 2016

The hotel is clean. The rooms are adequate. The maid staff is friendly. I have been coming to this hotel for a few years. It has its strengths and weaknesses. The hotel changed their booking process and now you have to pay a deposit. My reservation was for October but plans fell through and I had to change to February....

Thank Diana M
Reviewed 7 April 2016 via mobile

Stayed here with my husband and intrepid tour group and what a quirky little hotel indeed it is. Free wifi, lovely little cafe/bar downstairs , pool and quite little hammocks, balconies and individually themed rooms. It's so nice to be close to the beach and all the action, but yet have peace and quite away from The craziness. Nice service...

Thank ndeborah
Wheaton, Illinois
Reviewed 20 March 2016 via mobile

Casa Tucan has been my favorite spit for 7 years now, from 1 week with my adult children, to 3 weeks with just my husband. Nicole, Daniel, Roberto and the staff makes me feel welcome and cared for. Nothing fancy, but very welcoming - I can't wait to return next year!

Thank motherofsons
Quetzaltenango, Guatemala
Reviewed 5 March 2016

I didn't had a reservation. I was happy to find this beautiful place close to the beach. This was exact were I was looking for. Good value, nice staff and clean. The only point for improvement is to have internet in the room.

Thank MariekeXela
Ottawa, Canada
Reviewed 24 February 2016 via mobile

We booked on airbnb (a couple) and ended up in a room with three giant beds! We thought we got a good value for what we paid, but I can only imagine how good that would be if you came with more people! It seems to be that based on past reviews the hotel has come a long way. It's...

Thank ChloeRobEurope

88 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (74)
Hotel & Grounds (17)
Pool/Beach Area (13)
Room/Suite (20)
Dining (3)
Bathroom (1)
View from Room (2)
Other (18)

Management photos: Courtesy of the property manager

All Management Photos (14)
Room/Suite (7)
Hotel & Grounds (2)
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.0 km away
Barrio Latino Hotel
Barrio Latino Hotel
#64 of 211 in Playa del Carmen
634 reviews
0.2 km away
Popol Vuh
Popol Vuh
#131 of 211 in Playa del Carmen
156 reviews
1.4 km away
Apart Hotel Casaejido
Apart Hotel Casaejido
#37 of 211 in Playa del Carmen
522 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Hotel Hacienda Maria Bonita
Hotel Hacienda Maria Bonita
#140 of 211 in Playa del Carmen
222 reviews
0.3 km away
El Acuario Hotel
El Acuario Hotel
#85 of 211 in Playa del Carmen
251 reviews
0.1 km away
Hotel Hacienda del Caribe
Hotel Hacienda del Caribe
#129 of 211 in Playa del Carmen
285 reviews
Show Prices
Show Prices
Show Prices


  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Airport Transportation
  • Laundry Service

Additional Information about Hotel Casa Tucan

Address: Calle 4 entre Avenida 10 y 15, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM107 - RM178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa Tucan 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Hotel Casa Tucan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Casa Tucan Hotel
Casa Tucan Playa Del Carmen
Hotel Casa Tucan Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#1 Best Value Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Tucan staff and other travellers.
5 questions
Ask a question
Questions? Get answers from Hotel Casa Tucan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i came for the food not the hotel”
 of 5 bubbles actorpoolpro, 3 Jan 2017 | Read review
“Look at the various options available to suit your needs.”
 of 5 bubbles lovecr_9, 28 Dec 2016 | Read review
“I really liked Room 11.”
 of 5 bubbles VillaStraylight, 14 Dec 2016 | Read review
“Decide whether you are comfortable with a ceiling fan or you need air conditioning.”
 of 5 bubbles crikeydick2015, 20 Aug 2016 | Read review
“Ask for aircon or at least an additional fan.”
 of 5 bubbles 0021Kat, 31 May 2016 | Read review
5 of 5