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Paradisus Playa Del Carmen La Esmeralda

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Traveller (5574)
Room & Suite (1405)
Pool & Beach (1117)
Ratings and reviews
GreenLeaders Platinum level
  • Excellent72%
  • Very good19%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“family concierge”(1,322 reviews)
“mole”(688 reviews)
“kids zone”(275 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
4 Star Hotel
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and...
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Location and contact
5a Avenida | corner Calle 112, Playa del Carmen 77719, Mexico
Hotel website
19.4 km to Cozumel Airport
163 restaurants are within a 2 km radius
3.0 km from Quinta Avenida
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,532)
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5,473 results
Traveller rating
3,635
1,172
419
143
104
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3,635
1,172
419
143
104
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1 - 5 of 5,473 reviews
Reviewed yesterday

This was a last minute trip and we were so pleased with this resort. This is our 6th trip to Mexico but our first time here at Paradisus La Esmeralda. We didnt come with young kids but didn’t have a problem being on the family...More

Thank d0nnaf416
Hotel's Favourite
Reviewed 22 November 2017

We recently stayed for a week at the Paradisus Playa del Carmen Esmeralda. Even though we don't have children, there were many quiet and relaxing spots and restaurants without noisy kids. The facility is truly excellent, built about 6 years ago and well thought out...More

2  Thank flash531
Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 23 November 2017

Dear flash531, Thank you so much for the great rating and review after your recent stay at Paradisus Playa del Carmen. We are so glad that you were able to enjoy all the great aspects of our property, which is a luxury playground catering to...More

Reviewed yesterday

Our stay at Paradisus will always be a memorable one. The staff is friendly and there is no chance of any complaints .It was our first trip to Mexico and we would definitely love to visit again. The ambience of the hotel is amazing and...More

Review collected in partnership with Meliá Hotels International
Thank rekhanairadi
Reviewed yesterday

My family and I stayed your resort Paradisus La Esmeralda from July 5th - July 12th . My parents and other family members stayed from 7th to 14th of July. In total there were 14 of us. We were celebrating 4 birthdays that week. This...More

1  Thank Boris M
Reviewed yesterday via mobile

We just returned from our stay on Sunday, one if our best vacations! We have traveled all over Mexico, and Mayan Riviera specifically several times. Tried many hotel chains. Paradisius la Esmeralda is one of the best. Our kids were never bored, we didn't use...More

Thank kiran n
View more reviews
About
Description
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed ...More with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Beachfront
Restaurant
Bar/Lounge
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5574)
Room & Suite (1405)
Pool & Beach (1117)
Dining (614)
Family and Play Areas (139)
Amenities (113)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Pritesh M
17 July 2018|
AnswerShow all 2 answers
Response from OksanaDE | Reviewed this property |
I am sorry, I misunderstood your question. Yes, those points you asking about, do decrease cost, but not by much. After your first visit, you will receive a greater amount of points, can apply them if travel to this hotel... More
1
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Room Tips
"Family Concierge is the way to go"
Read review
"One bedroom suite"
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"Swim up is very wow !"