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Secrets Moxche Playa del Carmen

Carretera Playa del Carmen-Cancun Km 294 Corasol, Playa del Carmen 77714 Mexico
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Traveller (3814)
Pool & Beach (121)
Dining (118)
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About

#35 of 279 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Exquisite taste and exotic views will capture your heart at Secrets Moxché. Escape into luxury™ in the heart of the Riviera Maya, just a 10-minute drive from Playa del Carmen's famed Quinta Avenida (Fifth Avenue), and indulge with an expansive and unique array of international cuisine. Set on a pristine strip of white sandy beach, all of our 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, an in-room rolling bar, all complete with our signature Unlimited-Luxury® experience. Secrets Resorts & Spas are committed to redefining and elevating the all-inclusive experience. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet restaurants and top-shelf drinks to endless day and nighttime activities. Secrets Moxché provides the ultimate backdrop for unparalleled pampering, romantic rendezvous and lasting memories.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Car hire
Valet parking
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Private pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Tennis court
Aerobics
Bicycle tours
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Business
Languages Spoken
English, Spanish

Location

Carretera Playa del Carmen-Cancun Km 294 Corasol, Playa del Carmen 77714 Mexico
Name/address in local language
Secrets Moxche Playa del Carmen
1668Reviews117Q+A100Room tips
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mitchellman32 wrote a review Yesterday
1 contribution
Resort is stunning and Secrets have some of the nicest hotel designs and restaurant designs I've seen. Staff are pleasant and helpful, but sometimes try too hard (placing a cloth on your lap when you're about to head for the buffet). Restaurant experiences leave some to be desired and I would've loved to see more frozen coffee options at the Cafe. The Dark Horse sports bar is a highlight, the golf simulator is a great addition.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amileigh d wrote a review Yesterday
2 contributions2 helpful votes
Wonderful, relaxing stay. Everyone is super helpful and friendly. The activities are excellent, Victor and Cristian were so much fun on the bike tour! So many amazing food options, restaurants and buffets cater to all food types. There’s even a golf simulator in the sport bar.
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Date of stay: February 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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632alistairj wrote a review 20 Feb
2 contributions3 helpful votes
Very Nice, new, clean and contemporary resort. Exception food, particularly the expansive Market Cafe Buffet. A la carte restaurants were very good with great service. We upgraded to a swim up room prior to arriving at a reasonable rate and were very happy with experience. Resort staff were always friendly and responded quickly to our requests. Great swimming pools for all ranges of experience. Beach acess to swim is a course with coral but a beautiful setting.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Merritt M wrote a review 19 Feb
1 contribution
I've stayed at multiple all inclusive resorts in Cancun and this one was the best! Incredible service, delicious food, awesome rooms. And there were so many different pool options it never felt crowded- I hope that continues as it becomes more popular!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Rooms
Location
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Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jet19505894724 wrote a review 19 Feb
1 contribution1 helpful vote
The rooms, pools, restaurants; everything was beautiful and kept impeccably clean. The staff in restaurants, cleaning service, desks, and entertainment (shout out Jose!) were helpful, engaging, and flexible. They far exceeded my expectations. Breakfast buffet was fantastic and fast. Lunch outside was great. Dinners were wonderful for sampling, but an entree or two left a little to be desired. That said, of the 6 different all-inclusive resorts I've visited (most business, some personal), this is the one we'll be coming back to!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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samanthaking2024 wrote a review 19 Feb
Bridgewater, Massachusetts1 contribution1 helpful vote
The food options were wide and phenomenal. I absolutely loved all the different pools, if you wanted a fun activities pool where you can chat and drink, you got it! If you want a private pool with no other guests you can find that as well! The staff are great, always checking on the guests and taking drink orders. The Gypsy club was awesome, clean, classy, and not trashy what so ever. The room was modern, sexy, and cleaned 3 times a day. The selection at the Market Cafe for breakfast was fresh, and a wide selection. Avocado toast bar every morning? YES PLEASE.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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LucyWLucyW wrote a review 19 Feb
Boca Raton, Florida1 contribution1 helpful vote
Beautiful hotel, fantastic food options, and exceptional care and service. The grounds are immaculate, with an assortment of pool options. The rooms were perfect for relaxing and enjoying room service or a movie. The food was delicious and we never ran out of options to try. Our favorite was actually the Market Buffet in terms of variety, portions (obviously), and even taste! The staff are so attentive and caring. We never go on trips this nice but earned it as a rewards trip with my work and it really did feel like we were royalty.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
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Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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nikki923 wrote a review 19 Feb
Winter Garden, Florida1 contribution1 helpful vote
Upon check in, took the bait and paid for an upgraded Ocean front preferred room. Wasn't ready for hours, check in to the room until after 5pm (they said it would take 10 minutes) :-/ Room had some type of musty smell. They acknowledged that they had been trying to fox it for sometime, and gave us a humidifier. It didn't help, but we stayed put. The location was perfect (#2701), corner unit, elevator was near. The check in people that offer coupons for spa/private dining/excursions (Amstar) would not take "no thank you" for an answer. Quite pushy. Housekeeping was spotty at best. Mini bar items not always replenished, same with towels. Requested turn down service happened once out of 5 nights. No biggie, but it is supposed to be a 4? 5?.diamond resort. For $1000 a night, they should have the room not musty and clean. Balcony furniture was also filthy the entire time. Restaurants were great. The steak house, Ember, was our biggest let down. They only offer a NY strip that coyld barely be chewed...unless you pay a crazy amount for other cuts. The porterhouse is $190, no joke. They don't even offer a filet on the normal menu. Bamboo, vegetarian restaurant, was wonderful. So full of flavor and the location is beautiful. The Rooftop preferred area is wonderful. The only pool that we found that was actually heated. The other pools (which are beautiful and there are many), were cool and you would have to get used to it. The Saturday brunch in the seafood restaurant was amazing, so was the Mexican Fiesta night. The staff work incredibly hard! Loved the taco bar cart (across from the sports bar/gift shop), but if you are particular about sanitation, you may want to skip it. Every night, the taco guy would use unloved hands to touch everything (including his clothes/face/hair) then grab tortillas and slap them on the grill, flip them, and squish them down. Definitely icky. House wine was fine, hubby said his jack and cokes were "good" (strong :-) The mixed tropical drinks were meh. They all seemed to have a funny nutrasweet flavor. Mixed drinks were fine (vodka with a mixer), but the fun tropical drinks (Pina colada, rum runner, etc...) we all thought tasted funny. (Our group was large). There isn't night time dance music on the beach or outside. They push everyone to a loud dance club, Gypsy or I to a echoing sports bar. Not sure why they don't have something fun outside, at least until 10? The wedding event we went to was absolutely beautiful.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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irunforlife wrote a review 19 Feb
Delafield, Wisconsin64 contributions51 helpful votes
Lots to love about this place! We've been to many all inclusives in Mexico and my husband has declared this one his favorite. There really is something for everyone here! Louder activity pool? It's here. Quiet grotto pools? Here too. Infinity lounging pools for groups? That's right, it's here too. So is a well maintained beach area with lots of lounge chairs and umbrellas. If you can't find something to eat or drink at any time of night or day, there might be something wrong with you! Instead of all the usual "here's what I love about this place" comments, here's a few that might seem insignificant that we loved. *automatic window/sliding door screens and various lighting options controlled by the bed *always a salty and sweet snack left in the room each day. *large bathroom with double vanity that has a separate shower and toilet *concierge who went out of her way to ensure we had a great stay, we are grateful that we connected with her on day 1 - Alondra, we love you! *coffee shop that compares to your favorite "back home". *bedding and pillows were plentiful *pool service doesn't disappoint Overall, this is definitely a place to return to!
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
Room Tip: We usually book a swim out but I'm not sure we'd do that again here. It's more of a small,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jared2024 wrote a review 19 Feb
1 contribution1 helpful vote
Secrets Moxche is absolutely beautiful! The lagoon makes you feel like you are right on the ocean when you don't necessarily want to be on the ocean. The ammenities are great, the food is amazing, the whole resort is absolutely fabulous!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
RM 3,336 - RM 5,899 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
485
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SECRETS MOXCHE PLAYA DEL CARMEN: UPDATED 2024 Hotel Reviews, Price Comparison and 3,815 Photos (Mexico - Riviera Maya) - Tripadvisor

Frequently Asked Questions about Secrets Moxche Playa del Carmen
Which popular attractions are close to Secrets Moxche Playa del Carmen?
Nearby attractions include Playacrawl (0.5 km), Ambarte (0.3 km), and Coco Bongo Playa del Carmen (0.4 km).
What are some of the property amenities at Secrets Moxche Playa del Carmen?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Secrets Moxche Playa del Carmen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Moxche Playa del Carmen?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Secrets Moxche Playa del Carmen?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Secrets Moxche Playa del Carmen?
Conveniently located restaurants include Señor Frog's Playa del Carmen 5ta Av, La Vagabunda, and Po Thai Restaurant.
Are there opportunities to exercise at Secrets Moxche Playa del Carmen?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Is Secrets Moxche Playa del Carmen located near the city centre?
Yes, it is 0.3 km away from the centre of Playa del Carmen.
Are any cleaning services offered at Secrets Moxche Playa del Carmen?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Moxche Playa del Carmen offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Secrets Moxche Playa del Carmen?
The staff speaks multiple languages, including English and Spanish.