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Real Playa del Carmen

04/06/2017 05/06/2017
1 room 2 adults 0 children
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Real Playa del Carmen
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974 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Saskatchewan, Canada
Reviewed 27 November 2014

We booked out stay at Real Playa del Carmen online. We had been to Playa Del Carmen many times prior, always staying at smaller 3 star hotels, so this was a hotel that looked like our "norm". Location was ok, but I prefer to be closer to the main part of 5th. Service was ok. Rooms were below what we...

3Thank Sunster2
Philadelphia, Pennsylvania
Reviewed 27 October 2014

We went in October and it's rainy season but we had a wonderful time anyway!! Place was great food was excellent! The staff didn't know what to do for you next!reuben the bell hop was so nice, Elizabeth in the spa was great!! But Roberto who was at the vacation club desk was just so personable he is doing such...

2Thank 6360ds
Reviewed 1 September 2014

Firstly the food and the alcohol were good, the restaurant and the waiters were nice, friendly and generous but the front desk and their service were nothing but horrible and terrible. The whole stay I had headaches and runny nose from some aging flowery smell in the bedroom then for five days we had cold showers. We asked them about...

2Thank Ramroum29
Reviewed 24 August 2014

I've loved staying at this hotel. It's been beautiful, from the service to the entertainment has been amazing. I think the poolside entertainment and the evening shows have made my stay even better and sets it apart from other resorts. The staff are friendly and over my short stay i have become friends with many of the pleasant staff members....

2Thank Chi O
Calgary, Canada
Reviewed 21 July 2014

Stayed in this hotel for 10 days. The breakfast food was held over for lunch and then lunch became dinner. The pool was so tiny only 6 people could go in it at at time. I would never recommend this place to anyone.

5Thank kattlover2
Reviewed 8 May 2014

i booked this place because it was cheap and it was full board,drinks inclueded i was expecially interested in the free drinks at the beachclub.i wasnt really thinking i would end up having dinner/lunch there verynight but the buffet was real good,the guys working there really helpfull and they go extra notch to help you out,and the food was always...

Thank marteena
Courtenay, Canada
Reviewed 1 May 2014

If you are looking for luxury and class keep going, the rooms were very clean and the staff are very friendly. The location was excellent, just far enough from the constant goings on, on the main drag. We upgraded to their sister Hotel, the Gran Porto, well worth the extra dollars, the food was awesome and the hotel is beautiful....

2Thank DarleneG507
Reviewed 22 April 2014 via mobile

The staff English is not a requirement, but it was fun with the hand gestures. My room had a loud a/c, old tv and little hot water. The bed was like sleeping on a board. I was staying all inclusive, the only meal I enjoyed was breakfast and it was limited. 43.00 a night all inclusive Can't say I'll return...

Thank Bizatl
London, United Kingdom
Reviewed 14 April 2014

I got bumped here from one of the other Tukan properties so I ended up only paying about $45 USD a night when the going rate is around $75-100 so I cannot really complain. As others have noted the property is pretty worn. The rooms could use a renovation. I had a very small balcony, old style TV, and dated...

Thank Nomad C
Regina, Saskatchewan, Canada
Reviewed 29 March 2014

>We stayed at the Real Play del Carmen from March 17 to19th > > Real Playa Del Carmen Hotel and Beach Club > Location -# rated 2 _ The beach is far away and shuttles are not as frequent as stated on web sites. Rocky shore. > Sleep Quality rated # 2 - I do not think any rooms are...

3Thank yvonsregina123
Playa04, Manager at Real Playa del Carmen, responded to this review

Thank You very much for your comments, we really appreciatte it, aslo mentioned our Employees, All your notes are so important for us. Best Regards

585 photos of this hotel

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Pool/Beach Area (87)
Hotel & Grounds (111)
Family/Play Areas (9)
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Dining (47)
Business Centre/Function Rooms (3)
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Management photos: Courtesy of the property manager

All Management Photos (7)
Pool/Beach Area (2)
Hotel & Grounds (1)
Other (4)
04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Real Playa del Carmen

Address: 5th Avenue Between 34th & 38th Sts, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM293 - RM1,331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Real Playa del Carmen 3.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Real Playa Del Carmen Hotel Playa Del Carmen
Real Hotel Playa Del Carmen
Playa Carmen
Real Playa Carmen
Playa Del Carmen Real
Real Playa Del Carmen Mexico - Riviera Maya
Hotel Style:
#56 Top resorts Hotel in Playa del Carmen
#80 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Real Playa del Carmen staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view or better offer ocean views or Oceanside.”
heath222, 3 Mar 2017 | Read review
“Third floor or first floor only. Avoid the middle rooms on the opposite side of the ocean”
AJ1511, 15 Nov 2016 | Read review
“Poolside is also called ocean view...as all poolside face the ocean(even if you cant see it).”
davemA5350OP, 11 May 2016 | Read review
“Beach Front Junior Suite Walkout”
  • Bedroom
  • BeachFront of Hotel
  • Hotel Room
T7459YKmichaels, 30 Jan 2015 | Read review
“We were on the first floor jr suite”
6360ds, 26 Oct 2014 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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