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Hacienda Paradise Boutique Hotel by Xperience Hotels

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Traveller (545)
Room & Suite (303)
Pool & Beach (226)
Ratings and reviews
Certificate of Excellence
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“yogurt”(40 reviews)
“reina roja”(12 reviews)
“master suite”(23 reviews)
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
Concierge
Pets Allowed
Wheelchair Access
Dry Cleaning
Private Balcony
3 Star Hotel
A private oasis of elegance and seduction in the heart of Playa del Carmen. This stylish hotel offers a unique and memorable holiday experience in the idyllic setting of the cosmopolitan and coastal city of Playa del Carmen.Hacienda Paradise enjoys an excellent location close to the...
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Location and contact
10 Ave. Between St. 20 & St. 22, Playa del Carmen 77710, Mexico
19.1 km to Cozumel Airport
344 restaurants are within a 0.5 km radius
7.6 km from Xcaret Park
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,542)
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Traveller rating
465
193
37
14
11
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465
193
37
14
11
Show reviews that mention
All reviewsyogurtreina rojamaster suitelocation is greatnice bathroombeach towelstwo blockssmall poolevery morningceiling fanrooms were very cleanour honeymooncancun airportavenuemexicoconciergepdc
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1 - 5 of 720 reviews
Reviewed yesterday

My husband and I had one room, and my parents had another. Our bed was very comfortable, but my parents' beds were both very hard. Service was excellent, AC in rooms works very well, and the pool is great. Breakfast is very good but doesn't...More

Review collected in partnership with this hotel
Thank shannonfb2018
Reviewed 2 weeks ago

This hotel was in a very handy location - walk to everywhere. The pool was lovely and the rooms were very comfortable. The desk staff were very helpful when we needed help with laundry and our election voting papers to be copied and sent.More

Review collected in partnership with this hotel
Thank paekakmillsy
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 6 days ago

Dear Ambassador Paekakmillsy, First of all, we really appreciate your comment and we thanks you to share it with the travelers, we are so happy to read that you had a nice stay, as you mention it , we are in a very good location...More

Reviewed 4 weeks ago

Stayed at this hotel in March and had a great experience. Room was large, nice courtyard, a/c worked great and location of hotel could not have been better! Had some initial concerns about noise because of surroundings, however, there were no noise issues at all....More

Review collected in partnership with this hotel
Thank Barbie B
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 2 weeks ago

Dear Ambassador Barbie B, We are delighted to have had the pleasure of welcoming you on a wonderful getaway at Hacienda Paradise. Our hotel is truly the perfect destination for having an unforgettable time, whether you’re visiting with family, for romance, or with friends. We...More

Reviewed 8 June 2018

I stayed there with my husband for 6 days and the staff was super friendly and helpful. We definitely want to come back. The room was huge and it has a terrace with access to the pool. Another highlight of this hotel was the location...More

Thank Albany R
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 4 weeks ago

Dear Ambassador Albany R, Thanks for all the love expressed on this comment, we feel really happy to read you had a great stay with us, our mission is to live the infinite hospitality for all our ambassadors, and it is amazing we could project...More

Reviewed 7 June 2018

LOCATION LOCATION LOCATION! This place is a little gem! Right by 5TH AVE, let me start by saying that first you will be treated AMAZING by all of the staff at the hotel. Very friendly people making sure your stay is unforgatable! Breakfast is included...More

Thank Jeyner
Response from XperienceHR, Gerente at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 4 weeks ago

Dear Ambassador Jeyner, What a delightful comment from you, thanks a lot for that, we really appreciate the time you took on sharing it. First we would like to express our happiness to see that our Hospitality Devotees made you feel at home and gave...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$58 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$58 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (545)
Room & Suite (303)
Pool & Beach (226)
Dining (66)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
Ask a question
Clare H
16 January 2018|
AnswerShow all 5 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
28 December 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
Room Tips
"Room facing the pool"
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"The master suite is worth the price - bar, TV area, huge bedroom and bathroom with Jacuzzi and bidet!"
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"There is no elevator so ask for first level if you don't like stairs."
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"Try to book room far from the street and in upper floors if possible."
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