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Hacienda Paradise Boutique Hotel by Xperience Hotels

1,467 reviews
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Traveller (528)
Room & Suite (301)
Pool & Beach (226)
Overview
  • Excellent67%
  • Very good26%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“yogurt”(40 reviews)
“reina roja”(11 reviews)
“master suite”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,467)Write a Review
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All reviewsyogurtreina rojamaster suitebeach clubscontinental breakfastlocation is greatnice bathroombeach towelstwo blocksfifth avenueair conditionersmall poolevery morningceiling fanrooms were very cleanour honeymooncancun airport
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591 - 595 of 707 reviews
Reviewed 17 February 2010

All the staff were very friendly and always wanted to help. We rented the hotel van a couple of times with the driver, Nabor and he was great! Our rooms were cleaned well and the washrooms near the front desk and restaurant were always clean....More

Thank ValCanadian
Reviewed 16 February 2010

My husband and I returned from a 10 night stay in Playa del Carmen and had the time of our lives. We stayed at 2 hotels: the less expensive Hotel Hacienda Paradise and Secrets Maroma Beach (which I will review separately). Our idea was to...More

1  Thank GGRIRL
Reviewed 15 February 2010

My family and I stayed at the Hacienda Paradise Boutique Hotel for the Christmas/NYE holiday 2009/2010. Overall, the hotel wasn't bad, per se, but the vacation experience wasn't nearly as relaxing as we had hoped it would be. If you are planning on traveling to...More

2  Thank VegasPisces
Reviewed 13 February 2010

We recently stayed at the Hacienda Paradise and booked the Xperience package that is promoted on the hotel's website. Do note that if you book the Xperience package you may be asked to change rooms during your stay. We were lucky enough not to have...More

Thank John_McAllister
Reviewed 12 February 2010

I booked this hotel because tripadvisor rated it 5 out of 185. This is the first time, out of dozens of tripadvisor recommended hotels we stayed at, that it did not meet the high rating. It was an OK hotel. Pros: - staff we very...More

5  Thank Johngil
Response from PlayadelKarma, General Manager at Hacienda Paradise Boutique Hotel by Xperience HotelsResponded 13 February 2010

Dear Guest, we would like to thank you for taking the time to post a review about us even though in this circumstance we have not been able to meet your expectations. Indeed we are very sorry about that. For the sake of completeness of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$72 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Family Hotel in Playa del Carmen
#29 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (528)
Room & Suite (301)
Pool & Beach (226)
Dining (65)
Amenities (15)
Family and Play Areas (3)
Questions & Answers
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Clare H
16 January 2018|
AnswerShow all 2 answers
Response from Tanya T | Reviewed this property |
better take taxi to the ferry. its a good 20 min walk and if done with suitcases in that weather its not so pleasant. taxis are cheap and you can order one from the hotel too. i think its allways bussy there )
1
Vote
dygj225
28 December 2016|
Answer
Response from Steven J | Reviewed this property |
The rates are very reasonable
0
Votes
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Room Tips
"There is no elevator so ask for first level if you don't like stairs."
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"Try to book room far from the street and in upper floors if possible."
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"my room on first floor was adjacent to a main road, but didn't feel overtly noisy once both room doors..."
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"Facing the front desk I thought the rooms to the left were quieter."
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