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07/05/2017 08/05/2017
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    Viceroy Riviera Maya

    Playa Xcalacoco Frac 7, Playa del Carmen 77710, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$463 US$917US$454View Deal
    US$917US$454View Deal
    US$917US$454View Deal
    Traveller (1085)
    Room & Suite (432)
    Pool & Beach (279)
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    Overview

    • Excellent76%
    • Very good13%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “plunge pool” (152 reviews)
    “outdoor shower” (170 reviews)
    “la marea” (47 reviews)
    Free Wifi
    Free Parking
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from Viceroy Riviera Maya
    Special Offer: 35% Off + Daily Breakfast
    Hotel packages
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    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed yesterday

    The jungle setting of this small luxury beach resort is ideal. You have enormous very private rooms with large outdoor plunge pool and chaise lounge. There are spider monkey families in the trees and lots of birds and hardly a pesky insect to be found....More

    Helpful?
    Reviewed 3 days ago

    We returned home Saturday after spending a perfect honeymoon at the Viceroy. From the moment we arrived we were taken care of by the wonderful staff there. The room and patio were beautiful and kept to impeccable standards. The patio had a large Plunge pool,...More

    Review collected in partnership with this hotel
    Helpful?1  
    Reviewed 5 days ago via mobile

    If you aspire to calm, don t want a crowd, and like an exceptional service, in an idyllic setting : that s your place! A small resort with 40 villas-only , 2 restaurants, 1 Spa and 1 pool with access to a beautiful stretch of...More

    Helpful?
    Response from VICEROYRM, General Manager at Viceroy Riviera Maya

    Dear Charlyncy12 I would like to take this opportunity to thank you for taking the time to provide us your comments about your recent stay at our little paradise. We are very happy to hear that you enjoyed your stay with us, particularly the service...More

    Reviewed 5 days ago

    Excellent quiet couples resort in a beautiful natural setting with individual villas, built around water features, palm trees, in a natural setting. Very private, excellent for couples! The food at the restaurants is amazing. Great service. Friendly staff. One day we saw monkeys swinging from...More

    Review collected in partnership with this hotel
    Helpful?
    Response from VICEROYRM, General Manager at Viceroy Riviera Maya

    Dear emmanuelbT7049JO Thank you for giving us your comments, I appreciate that you have taken the time to write about your recent stay. We are very happy to hear you have a great experience at our jungle paradise. I thank you for choosing to stay...More

    Reviewed 1 week ago via mobile

    The staff were amazing and went out of their way to make my day special. My husband told them it was my birthday and when I entered our room I was so surprised to find the whole room strewn with balloons, there was a cake...More

    Helpful?
    Response from VICEROYRM, General Manager at Viceroy Riviera Maya

    Dear SSadique Thank you for your review and for choosing to spend the holiday with us. We were pleased to read that you enjoyed our service, is a real pleasure to surprise our guest with details that enhance their stay. We look forward to host...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast Available
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$395 - US$1,091 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Top resorts Hotel in Playa del Carmen
    • #11 Luxury Hotel in Playa del Carmen
    • #11 Spa Hotel in Playa del Carmen
    • #13 On the Beach Hotel in Playa del Carmen
    • #23 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (1085)
    Room & Suite (432)
    Pool & Beach (279)
    Dining (161)
    Nearby
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    Questions & AnswersAsk a question
    Suzzanne B
    Hello, we are seniors who love to swim, Is your beach calm and shallow, and are there a lot of rocks? Also want to come with another couple if we book Royal villas can we be next to each other. Thanks
    1 April 2017|
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    Tara Colleen S
    Are all of the plunge pools heated? Or is this only in certain level suites? (I understand you must ask staff to raise temperature for you)
    23 March 2017|
    Answer
    Response from VICEROYRM | Property representative |
    Dear Tara Colleen S, Thank you for your interest towards Viceroy Riviera Maya. All our 41 villas featured a private plunge pool and can be heated. However, our Maintenance team assist us to control it for safety reasons... More
    0
    Votes
    beach1316
    What room numbers would you recommend away from the noise but with privacy? We are trying to plan a trip now and looking at Signature or Premium private plunge pool rooms. Thanks
    22 March 2017|
    Answer
    Response from 833SueB | Reviewed this property |
    I suggest any of the room numbers starting with 60. They are NOT the most expensive Villa`s but very quiet with the most privacy. The more expensive Villa`s are nearer the pool and the beach which can be disturbing. Enjoy... More
    1
    Vote
    Room Tips
    "Premium Villa really private and felt like we were in the jungle. Ocean View rooms closer to beach but seemed..."
    Read review
    "The villas near the reception and along the upper side are more private than those in the area of the..."
    Read review
    "Ask for total privacy, not directly on beach is fine"
    Read review
    "avoid villa 38. We ended up in villa 30. Noise was not problem for us."
    Read review