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06/08/2017 07/08/2017
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    Ocean Maya Royale

    Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
    Hotel website
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    Traveller (7943)
    Pool & Beach (1979)
    Room & Suite (1001)
    • Excellent55%
    • Very good31%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “blue moon” (532 reviews)
    “el charro” (318 reviews)
    “pool bar” (560 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Ocean Maya Royale
    Special Offer: Get your 5% discount!
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    6 Aug7 Aug
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (6,500)
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    There are newer reviews for Ocean Maya Royale
    See the most recent reviews

    11 - 15 of 5,287 reviews

    Reviewed 6 days ago via mobile

    Myself and my partner Pamela got married at this hotel and had an amazing experience. The wedding was amazing and myself and my partner Pamela felt like we were treated every bit the bride princess with Sergio our wedding planner making our day perfect. Our...More

    Thank Tracey M
    Reviewed 1 week ago

    A great hotel. A variety of restaurants to try and enjoyed them all. Drinks as expected in a fully inclusive hotel with the addition of smoothies at the pool restaurant. Pool seating can get busy so sat on the beach behind which was close enough...More

    Thank Kerry H
    Reviewed 1 week ago via mobile

    We paid almost £4K for a 4 star holiday here. We never saw much of the hotel because the bedroom was enough to make us ask to get moved. The room was shabby, with no mirror, a badly leaking shower that leaked into the bedroom...More

    1  Thank Clerrie-Greens
    Response from OceanCustomerService, Director General at Ocean Maya RoyaleResponded 5 days ago

    Dear OMR Former Guest, Thank you for taking the time to write this detailed review about our resort and our offered services, we really appreciate it since this is very important for us and for the community of travelers and future OMR guest. All of...More

    Reviewed 1 week ago via mobile

    We stayed at the Ocean Maya Royal Sept 2015. A beautiful hotel with a warm welcome and attention to detail. Staff very friendly and helpful always willing to go out of there way to help. Room was clean and airy with maid service each day...More

    1  Thank chrissyanne50
    Reviewed 1 week ago

    In my experience, some traveler’s expectations will never be met which leads to bad reviews. Keeping this in mind, when reading reviews, I always give the resort the benefit of the doubt. Comparing good reviews to bad, I thought this to be the case with...More

    7  Thank Laura N
    Response from OceanCustomerService, Director General at Ocean Maya RoyaleResponded 1 week ago

    Dear OMR Former Guest, Thank you for taking the time to write this detailed review about our resort and its highlights such as entertainment staff and the way our colleagues develop their work , we really appreciate it since this is very important for us...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Price range
    • US$163 - US$672 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Top resorts Hotel in Playa del Carmen
    • #26 Luxury Hotel in Playa del Carmen
    • #29 Spa Hotel in Playa del Carmen
    • #32 On the Beach Hotel in Playa del Carmen
    • #33 Family Hotel in Playa del Carmen
    • #51 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotels.com, TripOnline SA, Cancelon, Hotwire, Evoline ltd, HRS, getaroom.com and HotelQuickly so you can book your Ocean Maya Royale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Ocean Maya Royale Hotel Playa Del Carmen ,
    • Ocean Maya Hotel ,
    • Ocean Maya Playa Del Carmen ,
    • Hacienda Maya ,
    • Ocean Maya Royale Playa Del Carmen, Mexico - Riviera Maya
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    Traveller (7943)
    Pool & Beach (1979)
    Room & Suite (1001)
    Dining (875)
    Hotel & Grounds (4467)
    Bathroom (76)
    Family and Play Areas (31)
    Business Centre & Event Rooms (9)
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    Ask a question
    Questions & Answers
    24 July 2017|
    AnswerShow all 2 answers
    Response from Steve M | Reviewed this property |
    The main bar is right next to the entertainment - you can sit and watch and they keep coming and bringing drinks or by the bar itself is a nice sitting area - can get a little rowdy later on but that's mostly our American... More
    Room Tips
    "We were in Vill Block 37. Quite private and quiet. I think an upper floor is best."
    Read review
    "Privilage rooms are farther away from ocean"
    Read review
    "Best views are probably at building 12 and nine. Building 11 gives a nice view"
    Read review
    "Any room would be a good room"
    Read review
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