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Ocean Maya Royale

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Traveller (8846)
Pool & Beach (2146)
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Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“blue moon”(547 reviews)
“el charro”(341 reviews)
“pool bar”(591 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
Offers from Ocean Maya Royale
Special Offer: Get your 15% discount!
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Reviews (7,211)
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5,764 results
Traveller rating
3,016
1,807
574
236
131
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3,016
1,807
574
236
131
Show reviews that mention
All reviewsblue moonel charropool bardolce vitajapanese restaurantentertainment staffprivilege areaprivilege beachprivilege guestsfoam partyquiet poolbeach areathomson repprivilege packagecoco bongoour favouriteactivity pool
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21 - 25 of 5,764 reviews
Reviewed 1 week ago via mobile

Very clean, very friendly resort. Loved the entertainment staff, so much fun!! They really put themselves into their work and truly enjoy what they do. Hamlet, Jessenya, Scarlett, Gustavo, and Miguel are a really great team! We can't wait to go back!More

1  Thank Shawn-Brandi G
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Shawn-Brandi G It has been an honor to host you at Ocean Maya Royale during your recent vacations. With reward we read that your experience was satisfactory and that you enjoyed the company of our entertainment staff. Thank you for your preference and for...More

Reviewed 1 week ago

We just got back from a co-worker bonding trip Sunday-Thursday at Ocean Maya. We had 9 people in our group and overall the resort was great! Our King bedroom was comfortable and we liked the second floor balcony. Our fridge was re-stocked every day as...More

Thank alf6065
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear alf6065 It was truly an honor to have you as our guest at Ocean Maya Royale. We are glad to know that overall, you had a great experience at our resort while enjoying our facilities and the friendliness of our staff. Thank you for...More

Reviewed 1 week ago via mobile

This hotel was beautiful and the staff was great. Our family suffered a horrible tragedy during our trip and it wasn't the trip we thought it would be. If it wasn't for Aranza and the wonderful staff at this resort we would have been lost....More

Thank Erin W
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Erin W It has been a privilege to have you as our guest at Ocean Maya Royale. Our main goal is the satisfaction of our guests and it is truly rewarding reading that the performance of Aranza went above and beyond on your trip....More

Reviewed 2 weeks ago via mobile

This is my second trip to Maya Riviera opting to stay at Ocean Maya Royale. Beautiful hotel, welcoming staff, excellent food. Rooms large & comfortable & great AC. Rooms cleaned & fresh towels, water & fizzy juice placed daily in the bedroom fridge. Toiletries such...More

2  Thank Nicolar123
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Nicolar123 We want to thank you for having chosen our resort as the host for your last vacations to our beautiful country. At Ocean Maya Royale we have the commitment to provide our guests with the best possible experience and we are really pleased...More

Reviewed 2 weeks ago via mobile

This is my second trip to the Mayan Riviera and thoroughly enjoyed my stay in the ocean Maya royale. Food quality and choice were very good. Our apartment was first class and including everything we needed. The pool area and beach were well thought out...More

Thank Davysailor
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya RoyaleResponded 1 week ago

Dear Davysailor Thank you for choosing our resort for your vacations. It is truly a pleasure for us to learn that you had a wonderful stay at Ocean Maya Royale and that you appreciated the friendliness and hard work of Aranza. Thank you for sharing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Restaurant
Room Service
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$179 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$179 - US$367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Top resorts Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#36 Luxury Hotel in Playa del Carmen
#36 On the Beach Hotel in Playa del Carmen
#51 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (8846)
Pool & Beach (2146)
Room & Suite (1129)
Dining (951)
Family and Play Areas (53)
Amenities (29)
Business Centre & Event Rooms (11)
Questions & Answers
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Posting guidelines
Room Tips
"Ocean view"
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"Upgrade to Privilege. Corner suites are nice."
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"put in your request even though you may not get it all"
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"Get up early if you want a good sun bed spot."
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