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Ocean Maya Royale

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5,989 Reviews from our TripAdvisor Community

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Showing 4,908: English reviews
Pittsburgh, Pennsylvania
Reviewed 14 June 2014

We arrived at Ocean Maya and were greeted by friendly and warm staff. Our room was clean and more updated than some other budget-friendly all inclusive properties in the Caribbean that we have stayed at. The room was tidied up daily and the refrigerator restocked. The bed was comfortable for our preferences. We spent most of our time by the...

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6Thank global_latte2
Bristol, United Kingdom
Reviewed 13 June 2014

The hotel was excellent with more wild life in the grounds than you might see in a zoo. Raccoons iguanas and birds of all kinds roam freely through the superbly maintained grounds. The rooms were well appointed and well cleaned. The staff were extremely friendly and because the weather was very changeable, with long periods of heavy rain, they were...

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2Thank Terry F
Reviewed 13 June 2014

We had the best time at Ocean Maya Royale Hotel. The employees were very nice and everything was clean. We had a blast at the pool and beach. The games all day were great. The pool bar is where we spent most of our time, it was awesome. I booked my trip through THE TROPICAL TRAVELERS. Jen Wynne at The...

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1Thank Lindsey M
Calgary, ab
Reviewed 12 June 2014

Yes they make you feel like royalty! It was our 3rd visit and even with the cloudy and rainy days we had the bad luck of catching, the resort came through to exceed our expectations. The food was amazing and the staff are so well trained you can't help but have a smile on your face from arrival to departure....

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2Thank Mexcal
Grand Falls Windsor, Canada
Reviewed 11 June 2014

This is a nice resort, the grounds and rooms are clean as well the staff are accommodating and approachable. I came to this resort with 9 friends in June 2014. The experience was dampened by the food and each of my friends had a similar experience. The entire week we were at the resort, my friends and I suffered very...

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2Thank Justin C
Ft. Worth
Reviewed 11 June 2014

We happen to run into some bad rain storms last week, but still had a wonderful time. The welcoming attitude of the staff made the initial days go by nicely. The bartenders (Oli, Angel, Obsolon) were terrific and in addition to making a multitude of great drinks they were very friendly. The social activities staff (Mario, Poncho, et al) were...

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Thank AHG1213
Newfoundland, Canada
Reviewed 10 June 2014

Stayed at this resort last week and it was fantastic! Checking in and out was a breeze, all of the staff were super friendly. We traveled with a group of 10 and none of us bothered with the privileged package, seemed like a waste of money in my opinion. I was a little worried that we wouldn't get into the...

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3Thank Jump3301
Flower Mound, Texas
Reviewed 10 June 2014

My husband and I stayed for 7 nights at Ocean Maya Royale (OMR) end of May/early June. We are H10 Premium members, and we have previously been to sister properties Ocean Coral & Turquesa (OCT) in Puerto Morales, and Ocean Blue & Sand (OBS) in Dominican Republic. Some of my comments in this review will compare our experiences at this...

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8Thank Villette N
Allen, Texas
Reviewed 9 June 2014

Stayed for 3 nights at the Ocean Maya Royale and will share a few thoughts. I try to compare resorts not to be derogatory towards peoples favorite vacation spots, but to give those who have never been, a perspective of what to expect, or how much to invest vs other properties. There were positives and negatives to this resort. Positive:...

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2Thank Mike L
Thatcham, United Kingdom
Reviewed 8 June 2014

Stayed here for two weeks from Friday 23rd May to 6th June with my boyfriend & his parents. We really enjoyed our time at this hotel, they staff were extremely friendly & polite. They all said hello every time you walked by them. The hotel was extremely well kept & clean. The pool was lovely, there was a pool with...

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3Thank Tracey G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All-inclusive luxury in an intimate Caribbean setting, in the heart of the Riviera Maya. Ocean Maya Royale is a luxury all-inclusive beachfront resort in Riviera Maya, in the heart of the Mexican Caribbean. Offering intimate settings and lush tropical landscapes, this Caribbean gem is very close to Playa del Carmen, Tulum, Cozumel and Cancun. Relax and enjoy our Despacio Spa, two swimming pools, exclusive south beach section featuring Balinese sun beds, Dive It! Watersports center and our a la carte restaurants, where you can taste the best International cuisine, including our new beachfront La Dolce Vita restaurant. Ocean Maya Royale is exclusively an Adults Only resort, a perfect retreat for couples, honeymooners and any one over the age of 18 looking for a more relaxing and sofisticated Caribbean experience. ... more   less 

Additional Information about Ocean Maya Royale

Address: Carretera Federal Chetumal, km. 299, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM875 - RM8,229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean Maya Royale 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Hacienda Maya
Ocean Maya Royale Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#23 Top resorts Hotel in Playa del Carmen
#32 Luxury Hotel in Playa del Carmen
#33 Family Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#34 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Maya Royale staff and other travellers.
1,449 questions
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See all questions (1449)

Questions? Get answers from Ocean Maya Royale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade! Might get one for free. Also, be wary of Ocean-View rooms. Many were over party pool. So they could be pretty loud.”
  • Beautiful comfortable suite
  • Seating area in suite
  • Lovely spacious room
  • Lovely patio with whirlpool tub!
 of 5 bubbles SteadE09, 16 Jan 2017 | Read review
“Don't go unless you are prepared to pay for Privilege”
 of 5 bubbles Nippy65, 14 Jan 2017 | Read review
“rooms near the pool were noisy during the day because of the activities”
 of 5 bubbles 956SueB, 10 Jan 2017 | Read review
“block 25 is very quiet near buffet & restaurants, lobby”
 of 5 bubbles whitesand2travels, 9 Jan 2017 | Read review
“We had 3707, upper floor, partial view of ocean, very close to the quiet pool, La Dolce Vita and El Charro.”
 of 5 bubbles Jostlej, 28 Dec 2016 | Read review
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