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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$270
    US$520
    US$249
    US$355
    US$298
    Traveller (12061)
    Pool & Beach (2586)
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    Overview

    • Excellent43%
    • Very good32%
    • Average12%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “royal club” (1,433 reviews)
    “man made beach” (407 reviews)
    “fun club” (327 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (11,563)
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    1 - 5 of 11,563 reviews

    Reviewed yesterday

    Nice location to have an excellent time and is located in the right spot, you can find a lot of activities to do around or you can stay and you always have a place to relax. From the beginning of the day until the end...More

    Review collected in partnership with this hotel
    Thank atrojas2017
    Reviewed yesterday

    The GOOD side and the small DOWN side First, mostly all good. Stunning resort from the moment you step inside to the grand foyer, to the granite check in counter always 3 or more people working at one time, all spoke really good English. Money...More

    1  Thank lulife7890
    Reviewed yesterday

    like the place food quality was poor this time and they need to have some sandwiches for very early arivels need quality of meat in special restaurants the place is super relaxing and you need to ask your members what bottles they want in the...More

    Review collected in partnership with this hotel
    Thank kurtludwigk
    Reviewed yesterday

    First of all, we had read the very mixed reviews of this hotel and were weary over timeshares, etc. Once we arrived for the first time in Mexico at this beautiful hotel we had the experience of a lifetime, I cannot see how somebody could...More

    Thank epennell
    Reviewed 2 days ago via mobile

    Plus: The hotel is for families. The food was unexpectedly better than cruises. Lots of fresh seafood selection. Acceptable variety of food. Mostly friendly service. Animals were roaming freely, and the area was widely spaced and maintained well. Not very crowded and relaxing feel. Gym...More

    Thank Andrea A
    Response from OccidentalatXcaret, Social media Coordinator at Occidental at Xcaret Destination

    We would like to thank you for choosing Occidental at Xcaret Destination as your holiday destination during your visit to Riviera Maya. Our guests play a key role in helping us to improve our services and we truly appreciate the feedback. It was a pleasure...More

    The Reef Coco Beach
    3,588 reviews
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$177 - US$399 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #44 Luxury Hotel in Playa del Carmen
    • #46 Spa Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #51 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    Photos
    Traveller (12061)
    Pool & Beach (2586)
    Room & Suite (1011)
    Dining (904)
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    Questions & AnswersAsk a question
    Monica a
    Me gustaria saber si han mejorado los aspectos negativos de comida y servicio. Me hacia mucha ilusion ir a este hotel para mi viaje de novios este julio pero viendo todas las opiniones sobre comida y servicio estoy por decantarme por otro hotel. Alguien me puede decir si han mejorado??? No me gustaria que me amargaran mi luna de miel la verdad. La pregunta es para los que se han hospedado este año. Otra cosa cuanto costaria el wifi para 9 dias???
    27 April 2017|
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    Bob T
    Going to be at Occidental from April 28th to May 3rd. Can anyone suggest absolute MUST DO'S during our stay at the resort.? Is there a guide that lists what time different activities and shows occur each day?
    26 April 2017|
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    crystalray1964
    How far is 5th Ave from resort and was it average cost for taxi? Or is there a shuttle from resort?
    26 April 2017|
    Answer
    Response from John A | Reviewed this property |
    About 15 minute taxi. 10-12 USD. Get cab at front entrance of hotel, concierge and taxis available at every intersection in playa. Visit the beautiful chapel on 5th avenue about 2 blocks from where taxi drops you off... More
    0
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    Room Tips
    "building 18 was nice"
    Read review
    "building 12 is great if you want to be close to the gym."
    Read review
    "Building 18 was very quiet. Rooms 206-209 and 306-309 will have views of the coean."
    Read review
    "Request a room on the second floor that has a balcony with a jungle or forest view so you can see the monkeys..."
    Read review