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    Occidental at Xcaret Destination

    Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico
    011 34 518 88 93 13
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    03/12/2017 04/12/2017
    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of US$239/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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    US$213
    US$168
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    Overview
    • Excellent48%
    • Very good31%
    • Average12%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “royal club” (1,509 reviews)
    “man made beach” (432 reviews)
    “fun club” (350 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Occidental at Xcaret Destination
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (13,295)
    There are newer reviews for Occidental at Xcaret Destination
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    4,531 - 4,535 of 10,931 reviews

    Reviewed 16 February 2015

    Loved this all inclusive resort! The many pools are a huge asset being that our only complaint was the SMALL man made beach..........Only reason we wouldn't go back is because of the beach...Other than that Bravo!

    Thank MeganLinette
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 1 March 2015

    Dear MeganLinette, thank you very much for this great review! I feel really proud to read such an amazing feedback from you. We profoundly regret your comments about the beach. We look forward welcoming you back soon!

    Reviewed 16 February 2015

    .Our vacation was from Feb 01-12. I could never write all the wonderful things about it in 200 characters. The only downfall would be the beach. It is a small man made inlet and if you are not an early riser you would never get...More

    2  Thank Lorraine K
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 1 March 2015

    Dear Lorraine K, We are so pleased you chose us for your visit the Riviera Maya and delighted you enjoyed the experience. We would want all our guests to feel totally spoiled from the moment they arrive to the moment we have to say goodbye...More

    Reviewed 16 February 2015

    We had a lovely relaxing family holiday here and the staff were extremely friendly, helpful and hard working. The lobby was beautiful as it was open but when it cools down in the evenings it can be quite chilly so take a cardigan. It rained...More

    Thank MandyPlymouthEngland
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 27 February 2015

    Dear MandyPlymouthEngland, Thank you for taking time to write about your experiences after visiting us at Occidental Grand Xcaret, we happy to read that our location is of your satisfaction. We pleased that you brought to our attention the shortcomings that you experienced during your...More

    Reviewed 15 February 2015

    Spent week in Feb. and promised to write brief review. Lets start on positive side. Its hand down great resort with beautiful setting mimics jungle. Plenty of large pools and seats. Each pool location or bay have own place for lunch or snack. Small beach...More

    1  Thank Pesnya
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 25 February 2015

    Dear Pesnya, Thank you for staying at Occidental Grand Xcaret and for taking the time to share your experience. We are pleased to learn that we were able to provide you consistent quality of service. and the entire team are very pleased to hear your...More

    Reviewed 15 February 2015 via mobile

    I can only tell you my experience, everyone has a completely different one. There are plenty of people trying to squeeze a dollar out of you or talk you into paying extra for something. The proximity to the park is key however it's also expensive....More

    1  Thank algodspeed
    Response from Itze P, Reputation Management at Occidental at Xcaret DestinationResponded 25 February 2015

    Dear algodspeed, Thank you for staying at Occidental Grand Xcaret and for taking the time to share your experience. We are glad to learn that you were satisfied with your room accommodation, the foods served in our restaurant, and the service you received from our...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Free Parking
    • Beachfront
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$160 - US$689 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Top resorts Hotel in Playa del Carmen
    • #46 Luxury Hotel in Playa del Carmen
    • #48 Family Hotel in Playa del Carmen
    • #48 Spa Hotel in Playa del Carmen
    • #50 On the Beach Hotel in Playa del Carmen
    • #77 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 764
    • Reservation Options
    • TripAdvisor is proud to partner with Barcelo, BookIt.com, Expedia, Booking.com, Hotels.com, HotelsforEveryone, Orbitz, Hotwire, Travelocity, Evoline ltd, TripOnline SA, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Occidental at Xcaret Destination reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Grand Xcaret Hotel ,
    • Occidental Grand Flamenco Xcaret ,
    • Grand Flamenco Xcaret ,
    • Xcaret Grand Occidental ,
    • Occidental Xcaret ,
    • Hotel Xcaret ,
    • Xcaret Playa Del Carmen ,
    • Grand Xcaret Occidental ,
    • Xcaret Hotel ,
    • Grand Occidental Xcaret
    Add Photo Photos
    Traveller (13036)
    Pool & Beach (2858)
    Room & Suite (1187)
    Dining (981)
    Hotel & Grounds (8322)
    Family and Play Areas (116)
    Bathroom (99)
    Business Centre & Event Rooms (17)
    Nearby
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    3.53 km away
     
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    3.45 km away
     
    Sandos Playacar Beach Resort
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    3.02 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Xplor Park
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    1.25 km away
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    .53 km away
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    .70 km away
    Ask a question
    Questions & Answers
    nicolemaxine
    22 November 2017|
    Answer
    Response from OccidentalatXcaret | Property representative |
    Hi nicole, please check your messages.
    0
    Votes
    Google Translation
    jpinj2
    21 November 2017|
    AnswerShow all 3 answers
    Response from OccidentalatXcaret | Property representative |
    Dear Jpinj2, can you provide me your email address?
    0
    Votes
    Google Translation
    Room Tips
    "Lobby rooms were very central."
    Read review
    "If you want any kind of service, upgrade to Royal."
    Read review
    "get away from lobby (too noisy), very slippery when it rains"
    Read review
    "Tip the pool waitresses and bar staff early and they will remember your name and drinks.. also the maids do..."
    Read review
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