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Occidental at Xcaret Destination

Barcelo.comUS$249*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$359*
US$249*
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US$355*
US$298*
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11,564 Reviews from our TripAdvisor Community

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There are newer reviews for Occidental at Xcaret Destination
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Showing 9,720: English reviews
Montreal, Quebec, Canada
Reviewed 4 February 2014

As 3 friends who just wanted to relax and have a good time over a long & lazy 10 day stay, this was exactly what we were looking for. At Grand Occidental Xcaret all the important luxuries shine their little hearts out, and the less important luxuries are trimmed out to bring the price down, to give YOU a better...

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27Thank Louise G
Boston, Massachusetts
Reviewed 4 February 2014

If this is your first all-inclusive, you may think it okay, but because we know better (Hacienda Tres Rios!) we could not make peace with the place. We traveled with two small children (4 & 5 years) and stayed in Building 19. The resort is huge so it is impossible to have easy access to your room throughout the day...

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3Thank Mirela I
Itze P, Reputation Management at Occidental at Xcaret Destination, responded to this review

Dear Mirela I, Thank you for choosing Occidental Grand Xcaret as holiday destination. We regret to hear that you didn’t meet your satisfaction. We are always concerned about our guests’ wellbeing and strive to make their holiday at our property an unforgettable experience. Please know, our housekeeping and maintenance teams typically work to verify that all rooms are inspected both...

London, United Kingdom
Reviewed 3 February 2014

For our first wedding anniversary after having spent 3 nights in NYC my husband and I moved on to 7 nights at the Occidental Xcaret hotel in Riviera Maya. We booked our package through Hayes & Jarvis, and they were great! Shared transfers all scheduled on time and a tour rep at the resort to answer any of our questions....

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7Thank ReshiG
West Chesterfield, New Hampshire
Reviewed 3 February 2014

We stayed here for 11 days for our honeymoon and had an amazing time! The resort is absolutely beautiful, with all kinds of wildlife and vegetation surrounding, and a river that goes through the main building to Xcaret park. There were parrots, turtles, many fish, iguanas, not to mention a monkey that was hanging out in a tree outside our...

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3Thank Erin G
Lichfield, United Kingdom
Reviewed 2 February 2014

This was a four night stay of which the first three were one side of a weeks cruise and the final night before our return flight. Arriving late, my initial view of the hotel was that it was physically tired and that the reception staff were very slow. Nothing worse than after a long 10 hour flight and one hour...

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3Thank Mike G
Pittsburgh
Reviewed 2 February 2014

The hotel exceeded our expectations! We stayed in a sandals resort for our last all inclusive trip and we found this resort to be very comparable. All the staff was very friendly and willing to make you comfortable and get whatever we needed. The room was a little damp with a musty odor but we are in the jungle in...

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2Thank Megdelane
Chicoutimi, Canada
Reviewed 2 February 2014

We adored this place. The vegetation is everywhere on the site and of a great beauty. The hotel is crossed by a river leading directly to Xcaret Experience. I recommend you to take the package unlimited Xcaret. You cannot visit this park in the single day. We walked to Xcaret every day. The site is extraordinary!! You can go to...

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6Thank Luc C
toronto
Reviewed 1 February 2014

I am a true believer in Trip Advisor and I research every holiday before I book. Every winter we take our kids to a resort for a week. This was our fifth year in Mexico. Before booking at The Occidental, the reviews I read we're quite consistent to what I was expecting from a four/four and a half star resort....

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12Thank mxtoronto
Saint Louis, Missouri
Reviewed 1 February 2014

We liked the hotel and had a relaxing time. It has beautiful grounds. The food was ok. Alcohol was top shelf if you asked for it. Rooms were average, nothing special. Balconies were pretty small. We stayed in building 21 which was closer to the beach and pretty far from the lobby and restaurants. Bring your walking shoes. The beach...

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3Thank Kalee G
Saskatoon, Canada
Reviewed 1 February 2014

We don't usually stay at all inclusives - but attended a family wedding and have to say that this is a great resort with friendly and helpful staff. The resort is clean and well kept, rooms very nice, good, fresh variety of food. Timeshare/tour promoting is evident, but not over the top and done in a tasteful manner. All in...

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3Thank bjschwandt

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Beachfront
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 5-star Occidental at Xcaret Destination in Riviera Maya is a perfect combination in a natural setting with preserved cultural landmarks and an all-inclusive resort with a unique array of rooms, services, and state-of-the-art facilities. Choosing among the many possible activities is the most complicated part of a stay at this resort in Playa del Carmen. Swimming with dolphins, attending a Mayan Indian ceremony, enjoying all types of water sports at the beach club or sailing down the beautiful rivers and canals that surround the hotel are just a few highlights. The Xcaret eco-archeological park offers one of the most unique and exciting park, especially for families, by guaranteeing over 40 cultural attractions and expositions on art and traditions in Mexico. However, as people normally say at the hotel: "Do it all...or simply do nothing." Choose from a list of diverse activities such as strolling through the lush gardens at the resort, enjoying the sun while lying on a hammock, or taking a refreshing swim in one of the resort's five pools or private beach. Anti-stress remedies at the resort are endless. Regardless of how you plan each day at the resort, the hotel's choice of culinary selections is designed to satisfy the demands of every kind of guest. With 10 bars, including the one at the club, and 11 restaurants, guests have the freedom to choose a snack, an informal meal, a gourmet feast or a candlelight dinner, among many other options. The key to this resort is balancing between modern facilities and the marvelous Mexican rainforest that is filled with stunning local wildlife. Entertainment, relaxation and nature coexist at the Occidental at Xcaret Destination. ... more   less 

Additional Information about Occidental at Xcaret Destination

Address: Carretera Federal Chetumal Puerto Juarez Km. 282 | Solidaridad, Playa del Carmen 77710, Mexico (Formerly Occidental Grand Xcaret All Inclusive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM775 - RM1,746 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental at Xcaret Destination 4*
Number of rooms: 757
Reservation Options:
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Also Known As:
Occidental Grand Xcaret Hotel
Occidental Grand Flamenco Xcaret
Grand Flamenco Xcaret
Xcaret Grand Occidental
Occidental Xcaret
Hotel Xcaret
Xcaret Playa Del Carmen
Grand Xcaret Occidental
Xcaret Hotel
Grand Occidental Xcaret
Hotel Style:
#39 Top resorts Hotel in Playa del Carmen
#44 Luxury Hotel in Playa del Carmen
#46 Spa Hotel in Playa del Carmen
#48 Family Hotel in Playa del Carmen
#51 On the Beach Hotel in Playa del Carmen
#77 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Occidental at Xcaret Destination staff and other travellers.
1,622 questions
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Sault Ste. Marie, Canada
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building 18 was nice”
frankcG4098FZ, 22 Apr 2017 | Read review
“building 12 is great if you want to be close to the gym.”
Willyelmy, 21 Apr 2017 | Read review
“Building 18 was very quiet. Rooms 206-209 and 306-309 will have views of the coean.”
GuestCritic, 20 Apr 2017 | Read review
“Request a room on the second floor that has a balcony with a jungle or forest view so you can see the monkeys at eye level.”
73simoned, 20 Apr 2017 | Read review
“We were on 3rd floor, it was nice, but I would have liked to stay closer to the lobby building. But we did get our exercise!!!”
janellsworth, 18 Apr 2017 | Read review
5 of 5
Barcelo.com
US$249* /night
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Expedia.comUS$355
Booking.comUS$298
TripAdvisorUS$298
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Prices are for 1 room, 2 adults
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