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    Hotel Riu Lupita

    Avda. Xaman-Ha, Manzana 20, Lote 1 | Condominio Playacar, Playa del Carmen 77710, Mexico
    011 34 518 98 99 56
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    11/12/2017 12/12/2017
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    Traveller (3547)
    Pool & Beach (902)
    Room & Suite (600)
    Royal Hideaway Playacar
    4,429 reviews
    #33 of 212 hotels in Playa del Carmen
    0.7 km
     
    ClubHotel Riu Tequila
    8,161 reviews
    #55 of 212 hotels in Playa del Carmen
    0.6 km
     
    Hotel Riu Palace Mexico
    5,695 reviews
    #29 of 212 hotels in Playa del Carmen
    0.6 km
     
    Hotel Riu Palace Riviera Maya
    5,612 reviews
    #46 of 212 hotels in Playa del Carmen
    0.7 km
     
    Overview
    • Excellent36%
    • Very good41%
    • Average15%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “beach club” (241 reviews)
    “shuttle bus” (76 reviews)
    “animation team” (54 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Riu Lupita
    Special Offer: Your first gift: 500 pts
    Hotel deals
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    Rooms
    11 Dec12 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,930)
    Traveller rating
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    1 - 5 of 976 reviews

    Reviewed 5 days ago

    Visited for two weeks early November and had a lovely time , hotel very clean with staff that couldn't do enough for us. The rooms are big with lovely bathrooms and are cleaned daily. The beach is only ten minutes by free bus and there...More

    2  Thank Peter L
    Hotel's Favourite
    Reviewed 4 weeks ago

    Just got back from the Rui lupita and the whole family (5) are missing the place loads. On arrival at the hotel we were greeted with a refreshing fruit juice and a porter loaded our bags and showed us to our rooms. Once inside we...More

    7  Thank clive l
    Reviewed 5 days ago

    Travelled to Riu Lupita 1st/15th Nov 2017 .The hotel is compact ,you won,t get lost .All the staff are helpful and friendly.The bus to the beach and the town will give you a change of scenery.The beach is fantastic. Our 1st week was great then...More

    1  Thank joepr47
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu LupitaResponded yesterday

    Dear guest, Thank you for choosing RIU Hotels & Resorts for your vacation and for sharing your experience with us. As a service-oriented hotel chain, we are proud that you have rated our staff very well and since we carefully select the locations where our...More

    Reviewed 6 days ago via mobile

    If you have stayed at a 4 star anywhere else this doesn't compare except maybe Cuba. If you are used to something nicer and want to be by the beach don't go here. The bus ride is across town and very bumpy. The price might...More

    1  Thank Amanda C
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu LupitaResponded yesterday

    Dear guest, Thank you for taking the time to give us a valued feedback following your recent stay at our hotel. We are very disappointed to find that your experience at our hotel did not live up to your expectations. However, we are pleased to...More

    Reviewed 1 week ago

    Have just come back from a week at the Riu Lupita. It was a late deal with Tui at a very reasonable price. The Hotel, staff and food were fantastic. I have read a number of reviews stating the food was not up to scratch,...More

    8  Thank Neil M
    Royal Hideaway Playacar
    4,429 reviews
    #33 of 212 hotels in Playa del Carmen
    0.7 km
     
    ClubHotel Riu Tequila
    8,161 reviews
    #55 of 212 hotels in Playa del Carmen
    0.6 km
     
    Hotel Riu Palace Mexico
    5,695 reviews
    #29 of 212 hotels in Playa del Carmen
    0.6 km
     
    Hotel Riu Palace Riviera Maya
    5,612 reviews
    #46 of 212 hotels in Playa del Carmen
    0.7 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$147 - US$280 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #43 Top resorts Hotel in Playa del Carmen
    • #50 Spa Hotel in Playa del Carmen
    • #81 Romantic Hotel in Playa del Carmen
    • Room types
    • Family Rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotwire, Travelocity, Orbitz, Evoline ltd, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Hotel Riu Lupita reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Lupita Resort ,
    • Riu Lupita Mayan Riviera ,
    • Riu Lupita Mexico ,
    • Hotel Riu Lupita Playa Del Carmen, Mexico - Riviera Maya
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    Traveller (3547)
    Pool & Beach (902)
    Room & Suite (600)
    Dining (436)
    Hotel & Grounds (1873)
    Family and Play Areas (90)
    Bathroom (50)
    Business Centre & Event Rooms (5)
    Nearby
    ClubHotel Riu Tequila
    8,161 reviews
    .57 km away
     
    Hotel Riu Palace Riviera Maya
    5,612 reviews
    .68 km away
     
    Royal Hideaway Playacar
    4,429 reviews
    .72 km away
     
    Hotel Riu Palace Mexico
    5,695 reviews
    .65 km away
     
    Nearby Restaurants
    Carmen Beer Co. - Brewpub & Gourmet Kitchen
    80 reviews
    .61 km away
    Perche No Restaurante Pizzeria
    127 reviews
    .58 km away
    L'Atelier
    97 reviews
    .85 km away
    Dona Aurelia sabores Mexicanos
    110 reviews
    .82 km away
    Nearby Attractions
    San Miguel
    363 reviews
    .95 km away
    Plaza Playacar
    458 reviews
    .38 km away
    Element Tours
    41 reviews
    1.01 km away
    Xaman Ha Aviary
    215 reviews
    1.29 km away
    Ask a question
    Questions & Answers
    steven g
    16 November 2017|
    Answer
    Response from Scarletrugby | Reviewed this property |
    Our room had both an iron & ironing board in the wardrobe.
    1
    Vote
    pooliemad
    11 November 2017|
    AnswerShow all 4 answers
    Response from Scarletrugby | Reviewed this property |
    We were there in may & the weather was great (far better than the weather than we had in the Dom Rep at Easter). Entertainment 6 nights a week on the stage. Pool foam party twice-hotel & at the pool bar that was very funny... More
    1
    Vote
    vannyvanvan
    10 November 2017|
    AnswerShow all 3 answers
    Response from Scarletrugby | Reviewed this property |
    The shuttle runs every half hour from around 7am until 6pm.Lunch break 1.30-2pm. 10 mins journey to the beach club via entrance to Playacar where you can get off,the driver will shout out. At night 2 runs for the 2 a la... More
    1
    Vote
    Room Tips
    "I believe all rooms are good. With air con free and balcony at rear ."
    Read review
    "We stayed in 19 block which was close to restaurants, bar and pool."
    Read review
    "Away from the main buffet/pool area. Second or third floor if you want animal free"
    Read review
    "Be sure of the star rating, as we believed this to be a 4 or 5 star but, NOT."
    Read review
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