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Hotel Riu Lupita

3.0 km from Playa del Carmen centre
  • Free Parking
  • Breakfast included
  • Pool
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Apr 9 Apr 10
1 room, 2 adults, 0 children
Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar | Lote Hotelero No. 1, Playa del Carmen 77710, Mexico
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Your first gift: 500 pts
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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews beach club shuttle bus animation team quiet pool the mexican a la carte smaller pool booked last minute every other day buffet restaurant small resort main pool other resorts tennis courts mexican food evening entertainment main restaurant playacar area ceiling fan plenty of loungers theme nights
    Reviewed 5 days ago via mobile

    This is our third time at the riu lupita and it never disappoints. Amazing choice of food, reception staff are very helpful, the dining room staff are amazing, and the bar staff are amazing it's got everything you could possibly want. And will be definitely...More

    Helpful?4
    Reviewed 1 week ago

    First time resort-goer and was completely underwhelmed by the resort and the food. The staff were friendly enough. Well worth it to pay a little more (or the same) to go to a resort actually located on the beach and with better food. I'm not...More

    Helpful?0
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Lupita

    Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We were concerned to note that we failed to live up to your expectations. We would like to inform you that this resort was very recently refurbished;...More

    Reviewed 1 week ago

    Riu Luppita well what can I say, we had a great time from start to finish.check in efficient nice drink on arrival reception staff good we were in our room unpacking in half hour. All the restaurants serve excellent food staff very friendly and so...More

    Helpful?3
    Reviewed 1 week ago via mobile

    Arrival - Greeted with a drink checked in and shown to our room all within 30 minutes Small hotel with an almost village like feel Room - large walk in shower. Large double bed. On the hard side but if you ask for a mattress...More

    Helpful?3
    Reviewed 2 weeks ago

    3 Star Resort. (just my opinion) I'll give the positives first: Great location! Can walk to town (with the right shoes) and the beach is a short (free) bus ride or long relaxing walk away. Beach club was very nice/ clean- as was the pool...More

    Helpful?5
    Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Lupita

    Dear guest, Thank you very much for taking the time to write a comment about your stay. We are glad that you enjoyed your overall stay and would like to apologize for any inconveniences you had to encounter. First of all, we are glad that...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
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    Photos
    Pool/Beach Area (734)
    Hotel & Grounds (521)
    Dining (312)
    Room/Suite (300)
    Nearby
    Nearby Restaurants
    Tramonto
    86 reviews
    1.37 km away
    Perche No Restaurante Pizzeria
    79 reviews
    .58 km away
    Casa Cenote
    237 reviews
    1.21 km away
    Lara & Luca
    56 reviews
    1.41 km away
    Nearby Attractions
    San Miguel
    316 reviews
    .95 km away
    Plaza Playacar
    417 reviews
    .48 km away
    Xaman Ha Aviary
    200 reviews
    1.30 km away
    Playacar Center
    11 reviews
    .40 km away
    Questions & AnswersAsk a question
    Tonybil
    what spirits are in the optics
    25 March 2017|
    Answer
    Response from bryanb | Reviewed this property |
    In the room there is Rum, Vodka, Gin and Tequila. Also beer in the fridge. The bars have a very wide variety of liquor, just not big-name brands like Bacardi, Baileys etc.
    1
    Vote
    Melissa S
    I will be coming to stay here may 9th and was wondering if I can change my money there or if I should do it before I come? So they have bank machines that take Canadian debit cards ?
    22 March 2017|
    Answer
    Response from bryanb | Reviewed this property |
    They will change Canadian funds but not US money. Most people bring US cash (accepted at stores and restaurants) or Mexican Pesos. The bank machines will accept Canadian cards but will dispense Pesos.
    0
    Votes
    Kevin C
    Hello The best and cost of a trip getting to:- 1. Mexico City 2. Acapulco Thanks Kevin
    21 March 2017|
    Answer
    Response from bryanb | Reviewed this property |
    Both are quite far away, would likely be a day long road trip to get to either of them, may even consider flying to them.
    1
    Vote
    Room Tips
    "Choose a different resort"
    Kendra S, 9 days agoRead review
    "There all nice rooms,"
    juliemoore2015, 9 days agoRead review
    "rooms near the reception area have free wifi"
    Sally P, 16 days agoRead review
    "Ground floor feels a little damp"
    thenewgurl, 17 days agoRead review
    "Not ground floor..."
    woowoo60, 20 days agoRead review
    "ask for a room closer to receptiion to access the free WIFI"
    SwanseaRew, 23 days agoRead review
    "Rooms in blgs 30xx, 29xx and 28xx are in reach of the free wifi but those are also near the night club."
    ekuvita, 1 month agoRead review
    "All rooms had outside doors. Some 2 & 3 story buildings. We were 2 women on the main floor & did not..."
    maureen B, 1 month agoRead review
    "Room away from car park and bar area."
    JohnGray9, 1 month agoRead review
    "Block 1000 is facing the car park Go for a 2/3 floor so the Racoons don't climb in and steal any food"
    Tony K, 1 month agoRead review
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