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Sunset Fishermen Spa & Resort

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Traveller (537)
Room & Suite (343)
Pool & Beach (219)
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Overview
  • Excellent46%
  • Very good33%
  • Average10%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
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Reviews (1,160)
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321 - 325 of 998 reviews
Reviewed 10 January 2016

Stayed here two years ago with my family and absolutely loved it. Beach was absolutely beautiful. Was the perfect location - could easily walk into town on street or on the beach or take a very short inexpensive cab ride. Loved that the location was...More

Thank Chris H
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 11 February 2016

Dear Chris: Thank you for taking the time to share your wonderful comments about your experience at the Sunset Fisherman. We feel elated to know that we were able to fulfill your vacation expectations on more than one occasion and that our prime location contributed...More

Reviewed 9 January 2016

We came for my husbands 50th birthday with another couple and we loved the location. We have stayed at two all inclusive resorts that were in the Riviera Maya along the corridor (Secrets and the Dreams) and you are really stuck at the resort eating...More

1  Thank Candy S
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 11 February 2016

Dear Candy: Thank you for your feedback. We are delighted to know that you were able to celebrate your special occasion with the serene feel and amenities that the Sunset Fishermen offers, that is definitely the vacation experience we strive to provide. We are constantly...More

Reviewed 6 January 2016

We have been to this resort 3 times now with our timeshare, but we won't return. The pluses of this resort is the beautiful beach and pool area and it is within walking distance to Playa del Carmen. The upscale Tres Rios guests come to...More

Thank mma536
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 19 February 2016

Dearest Member: Thank you for taking the time to share your review. Sunset is constantly updating and renewing its resorts and has made much progress since your last visit. We appreciate your comments, for they will most certainly be taken into consideration so that we...More

Reviewed 2 January 2016

Just returned from an 8 day stay at this "resort". There are so many issues that I will list just the major ones: Water - several times we had absolutely NO water in our room. Alerted staff to issue and they acted like it was...More

Thank Olympia W
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 10 February 2016

Dear Guest: We regret to hear we failed to meet your expectations and thank you sincerely for taking the time to write your review. We are doing a lot of maintenance work in 2016 to provide a better resort experience to our guests, we know...More

Reviewed 30 December 2015

Had a nice stay here up until having our wallets cleaned out by the cleaning lady. Our wallets were also packed away and were not out in the open at the time. Took the issue up with the staff there as the cleaning lady that...More

Thank Rob O
Response from DavidZCancun_Mexico, Gerente at Sunset Fishermen Spa & ResortResponded 12 February 2016

Dear Rob: Thank you for taking the time to share your review. We regret to hear that you experienced an unfortunate incident and will verify immediately with the corresponding department to assure that no other guest go through a similar situation. For security reasons we...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Free Parking
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$181 - US$737 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$181 - US$737 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Family Hotel in Playa del Carmen
#83 Romantic Hotel in Playa del Carmen
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (537)
Room & Suite (343)
Pool & Beach (219)
Dining (55)
Amenities (97)
Business Centre & Event Rooms (1)
Questions & Answers
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Kathena D
22 April 2018|
Answer
Response from jimincancun | Property representative |
Hello. The hotel offers free wireless internet in the rooms and common areas but due to the location, weather and local company providers, reception varies and although it works well for people on vacation, it would depend... More
0
Votes
SoleBazzino
2 April 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
The map on this Tripadvisor site is incorrect. We will let them know. The resort in on the ocean.
0
Votes
SheKatKelly
15 February 2018|
AnswerShow all 3 answers
Response from travellingtracy2018 | Reviewed this property |
We used a Canadian transportation company that had 5 stars on Trip Adviser. They were awesome and economical.
0
Votes
Room Tips
"Keep in mind: no elevators. Ask questions before you book-working smoke detectors, TV's that work, etc."
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"Accessibility to many rooms is only by stairs."
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"Do not use this resort"
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"All of the rooms are excellent with views of the Caribbean."
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