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25/12/2017 26/12/2017
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    Koox Caribbean Paradise Hotel

    Avenida 5, Norte Esq. Constituyentes 119, Playa del Carmen 77710, Mexico
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    25/12/2017 26/12/2017
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    US$181
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    US$181
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    Traveller (142)
    Room & Suite (83)
    Pool & Beach (25)
    Overview
    • Excellent23%
    • Very good34%
    • Average27%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “great location” (16 reviews)
    “no elevator” (5 reviews)
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Concierge
    Private Balcony
    Free Parking
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    Rooms
    25 Dec26 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (392)
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    1 - 5 of 107 reviews

    Reviewed 1 week ago

    Koox sold our reservation for 6 nights off to another hotel under construction, 1 km further out. Terrible construction noise and unable, so far, to get a refund since it was prepaid. Nice room if you cannot hear or sense vibrations.More

    1  Thank Greg D
    Response from Koox_Group, Social Media Manager at Koox Caribbean Paradise HotelResponded 1 week ago

    Dear Greg D Thanks a lot for your review of your stay in Koox Caribbean Paradise Hotel. We really appreciate your comments and we assure you that the quality of our service efforts will continue to improve. Hope to see you soon again & Welcome...More

    Reviewed 2 weeks ago via mobile

    I do not recommend this hotel. They tried to move me to a different property because of overbooking and they don’t care, They just left me there until I found a solution. Terrible reception staff that weren’t helpful at all!More

    Thank Cisfra
    Response from Koox_Group, Social Media Manager at Koox Caribbean Paradise HotelResponded 2 weeks ago

    Dear Cisfra Thanks a lot for your review of your stay with us and it's a pleasure to know your opinion. We really appreciate your opinion, we assure you that the quality of our service efforts will continue to improve. Hope to see you soon...More

    Reviewed 24 August 2017

    I would highly recommend a short stay in this hotel if you are looking for a convenient option in Playa. I stayed in this hotel in August 2017 for one night at the beginning of a group tour (double room), and two nights at the...More

    Thank Kemeyawi W
    Response from KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise HotelResponded 27 August 2017

    Dear Guests! Thanks a lot for your review of your stay with us and it's a pleasure to know that you enjoyed our services, facilities and the wonderful location of our hotel. Thanks a lot for chosen us and we look forward to welcome you...More

    Reviewed 15 August 2017 via mobile

    Hotel location is great...right on 5th Avenue. Close to bars and restuarants. The beach is a 5 minute walk. Rooms were clean. Nice pool area. Staff was very helpful and friendly, especially Efrain and Ricardo.More

    Thank Britney G
    Response from KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise HotelResponded 27 August 2017

    Dear Britney, Thanks a lot for your review of your stay with us and it's a pleasure to know that you enjoyed our services and facilities. Thank you so much for your words to Efrain and Ricardo! Thanks a lot for chosen us and we...More

    Reviewed 9 August 2017 via mobile

    Excellent location. Right on the doorstep of the main avenue with lots of shops, restaurants etc. The rooms are a good size. Also about a 5 minute walk from the beach. The pool area is a bit small, not many sunloungers around it.More

    Thank Barbara M
    Response from KooxHotels, Director de Relaciones Públicas at Koox Caribbean Paradise HotelResponded 27 August 2017

    Dear Barbara, Thanks a lot for your review of your stay with us and it's a pleasure to know that you enjoyed the location of the hotel in the centre of the city, our services and facilities (we'll take into account your comment about the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$39 - US$184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 45
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, TripOnline SA, getaroom.com, Cancelon and Evoline ltd so you can book your Koox Caribbean Paradise Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caribbean Paradise Resort And Spa ,
    • Caribbean Paradise Hotel Playa Del Carmen ,
    • Hotel Caribbean Paradise ,
    • Koox Caribbean Paradise Hotel Playa Del Carmen, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (142)
    Room & Suite (83)
    Pool & Beach (25)
    Dining (2)
    Hotel & Grounds (101)
    Bathroom (5)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 214 hotels in Playa del Carmen
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    .16 km away
     
    The Royal Playa del Carmen
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    Ask a question
    Questions & Answers
    Alfredo G
    4 April 2015|
    Answer
    Response from Koox_Group | Property representative |
    Hola Alfredo, Just behind the hotel there is a parking the cost is 150 pesos but you need to say that you are a guest of the hotel because is a special rate. Have a nice day!
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room toward the back (which overlooks an empty lot) if you're concerned about noise."
    Read review
    "AC was good in both rooms we had on different stays. Rooms away from the street are a bit quieter. Noise..."
    Read review
    "Do not stay here"
    Read review
    "ask for a room facing the back if you want a quiet room"
    Read review
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