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The Reef Coco Beach

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The Reef Coco Beach
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3,209 Reviews from our TripAdvisor Community

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Showing 1,975: English reviews
REGINA
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed yesterday NEW

The hotel is five blocks from 5th Ave. All the rooms face the pool. It is a small resort so easy to get from the lobby to the beach. The rooms are nice & good size. The staff is very good in the bars & restaurants. There are three alacarts Mexican,Itallian & Japanise. If you do not have the premium... More 

Helpful?
Thank AL C
12/02/2016
1 review
Reviewed 2 days ago NEW

Site was centrally located in the city and very near the beach. Fifth Avenue is within walking distance and many sites to see. Food was great and the snack bar was fantastic. I would recommend this property to anyone who is a first time traveler to Playa.

Review collected in partnership with this hotel

Helpful?
Thank seancI7202RM
12/02/2016
1 review
Reviewed 3 days ago NEW

great place for a lower budget. The only thing I would change is the pool/hottub close way to early. I want to be able to enjoy a drink in the hottub after a long day on the beach but they close the hottub/pool so early.

Review collected in partnership with this hotel

Helpful?
Thank mistyl8
New Era, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

My husband and I brought our kids with us on our anniversary trip and it was great from start to finish! The staff are friendly, very helpful and the resort was very clean! Drinks were amazing- wish the swim up pool bar was open more, but we could still get our drinks as often as we wanted! The buffet was... More 

Helpful?
Thank mommaofthree1997
12/02/2016
1 review
Reviewed 3 days ago NEW

Nice Hotel with all inclusive food and drinks! Minutes away from the best dining and shopping area in Playa del Carmen. The beach of the hotel is not great but there is a twin property were you can go and enjoy the sea!

Review collected in partnership with this hotel

Helpful?
Thank gianfrancop344
12/02/2016
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

The big surprise is the food, it's first class. The drinks are always doubles and you can tell the bar staff to make you a big drink in a plastic glass and then head down 5th ave. were all the fun is.

Review collected in partnership with this hotel

Helpful?
Thank fernietravelodge
12/02/2016
1 review
Reviewed 3 days ago NEW

Clean, nice, good food and great service. A good hotel to stay with family or friends, close to shopping malls and disco. All inclusive food and drinks were good. The room and hotel always clean. Great place

Review collected in partnership with this hotel

Helpful?
Thank F331YIluisa
Vancouver
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Was there for 10 days mediocre at best is all I can say. Was told 196 units 100% capacity for a 20 yr building. It is starting to show its age. So sad the rooms and furnishings are showing its age and was not happy to spend that kind of money for this resort. Thank god we brought our own... More 

Helpful?
1 Thank nskcanuck

Travellers are raving about these Playa del Carmen hotels

Aspen, Colorado
1 review
Reviewed 6 days ago NEW

Must say that despite all the expectations I found The Reef average in terms of rooms, service and food and beverage. Room had great temperature, but in my opinion was week in terms of presentation. Service in general was average, highlighting security problems where I would walk into my room while housekeeping was there with no questions asked, something really... More 

Review collected in partnership with this hotel

Helpful?
Thank João V
11/27/2016
1 review
Reviewed 1 week ago

I come from Italy and I spent two wonderfull weeks in this hotel! Everything was really clean and the waitress were always very kind. The food is good especially to the mexican restaurant! The only thing that wasn't really perfect was the beach, a little bit small for all the guests. At the reception all the people were really kind... More 

Review collected in partnership with this hotel

Helpful?
Thank ilariab92verbania
TheReefResorts, Brand Executive at The Reef Coco Beach, responded to this review

Dear ilariab92verbania, It is a pleasure to read such a wonderful review, we are proud to hear that you keep a beautiful memory of your recent vacation at our hotel, you can rest assured we will share your kind words with our entire team and management. Our staff is highly committed to excellence and they sincerely will appreciate the time... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM769 - RM1,934 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#49 Top resorts Hotel in Playa del Carmen
#57 Spa Hotel in Playa del Carmen
#65 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
173 questions
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Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view is fantastic! Pool view is beautiful too. Family suites are nice and worked pretty well for our family of 5.”
 of 5 bubbles mommaofthree1997, 2 Dec 2016 | Read review
“first floor will work better, there is no ocean view so you don't have to go upstairs”
 of 5 bubbles to_om201, 17 Nov 2016 | Read review
“I would suggest getting a room not so close to the lobby bar to avoid evening noise.”
 of 5 bubbles shell5jc, 1 Nov 2016 | Read review
“Pick one in the 4th floor , the balcony roof is like a tiki hut!! Very nice”
 of 5 bubbles aniyjon, 22 Oct 2016 | Read review
“Any room that you choose is good, because the beach is not the best, so the view wont be the best”
 of 5 bubbles 38karlad, 22 Oct 2016 | Read review
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