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The Reef Coco Beach

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The Reef Coco Beach
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3,463 Reviews from our TripAdvisor Community

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Showing 2,113: English reviews
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Lawrence, Massachusetts
Reviewed yesterday NEW

We had an amazing time, meeting new people from all different countries, we loved all the hard working employees, unbelievable service, and outstanding entertainment !!!! My boyfriend and I had a wonderful trip with unconditional love ... under the sun!!

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Thank Lainsway
Ottawa, Ontario
Reviewed 2 days ago NEW

My husband and I really enjoyed our week at your resort. Food, service, cleanliness were excellent. The only draw back were the boats at the beach but you get used to them after a day or 2. Would recommend this resort without any hesitation. Thank you for the little attention...strawberry chocolate when we arrived, bathrobes for both of us in...

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Thank 604france
03/22/2017
Reviewed 2 days ago NEW

This was our second stay at Reef Coco and we love the location and the hotel is nice but lacking in some areas. The staff are all very nice except, ironically, at the front desk where the few prople we encountered were not very friendly at all. I do wish the dining room waiters were a bit quicker about bringing...

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1Thank Michael Harold H
03/22/2017
Reviewed 2 days ago NEW

Over all we had an awesome vacation. Loved how the beach was right there off the resort. Loved how small the resort was. Food was ok at the buffet, but I would definitely recommend getting the premium bracelet so you can eat at the Á la carte every night instead, the premium bracelet also gives you access to the beach...

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1Thank 961breannem
Toronto, Canada
Reviewed 2 days ago NEW

I would start with the staff as they try harder to please everyone. I would give a 5 star for the staff but 3 or less for the resort itself. As you have read in many reviews, you would see boats right in front of the resort and if you want to experience beach then you have to walk further...

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1Thank Puffer f
Calgary, Canada
Reviewed 4 days ago NEW

Comfortable &relaxing stay with great friendly staff.Location is great,close to great coffee shops (we went often for espresso and capuchino).It is the same after 5 years hotel doesn't have good espresso-capuchino maker!

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Thank branka g
Nanaimo, Canada
Reviewed 4 days ago NEW

We booked a last minute trip to the Reef Coco Beach, overall a good choice for us.The resort was clean, the staff friendly and the food choices were good. I found the fish was consistently very good compared to other resorts we have been to. The market area(5th avenue) of Playa Del Carmen was a five minute walk away when...

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2Thank NanaimoNana
03/20/2017
Reviewed 4 days ago NEW

Overall visit to Reef Coco Beach resort was good. Staff great. Would return. Expected a coffee machine in the room. Coffee for a morning wake-up while preparing for the day. Please consider providing real butter pads at the buffet.

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Thank L6690MHrobertc
Reviewed 4 days ago NEW

My friends and I had a great tip at the Reef Coco Beach! The pool was very nice and the site was very well maintained. Loved the beach even with the boats out the front. It was a different view and if you walked down the beach you could have an open view as well. The workers at the resort...

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2Thank Nancy M
Toronto, Canada
Reviewed 6 days ago NEW

There was a variety of food available choice untill late night. Great entertainment and the envoirnment was clean and tidy. The Jaccuzi and the Pools were excellently maintained. The accessibility to the Beach was a huge plus point. Wakable distabce to the Fifth Avenue where all the action is happening. The Staff were very courteous and friendly and always available...

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2Thank robinlW9517ZD

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM731 - RM1,444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
197 questions
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Adena, Ohio

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Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a room on the North side. Very noisy.”
 of 5 bubbles thompsonro, 18 Mar 2017 | Read review
“If you do book insist on the 3rd level Left side of the lobby”
 of 5 bubbles DavidZ640, 17 Mar 2017 | Read review
“2438...quiet, good air conditioning, lots of hot water and a good size room.”
 of 5 bubbles Lilly003, 11 Mar 2017 | Read review
“Our room had a balcony that overlooked the pool area, was clean and nice. We spent most of our time by the pool and on the beach!”
 of 5 bubbles gbecker1234, 26 Feb 2017 | Read review
“hotel built in U shape, all rooms have the view on the pool”
 of 5 bubbles 66martineb, 21 Feb 2017 | Read review
5 of 5