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The Reef Coco Beach

Booking.comUS$154*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$183*
US$154*
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US$175*
US$183*
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The Reef Coco Beach
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3,683 Reviews from our TripAdvisor Community

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There are newer reviews for The Reef Coco Beach
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Showing 2,255: English reviews
St. Albert
Reviewed 16 April 2011

7 family members ranged in age from 63 to 13 visited Grand Coco Bay resort March 22-April 5. We try and seek out not only affordable but smaller resorts and we hit the jackpot. Rooms were very clean and quiet. The beach is very nice. Pools, restaurants and staff were excellent. The nightly shows were very entertaining. No problems ever...

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Helpful?
Thank fuzzypickles013
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear FUZZYPICKLES013, On behalf of the Grand Coco Bay staff I would like to thank you very much for letting us know how your holiday went when staying with us. It was a true pleasure having you here. We hope to be able to see you and all of your family soon. Thank you again for your very kind review!...

nova scotia
Reviewed 15 April 2011

This was our first trip to Mexico and we stayed at the Grand Coco Bay from April 4-11 and had a great time. It is a small resort and very quiet..Food was good. Carlos making breakfast was great..always had a smile on his face and waited on 5-6 people at a time which makes everyone happy.. Pool staff at the...

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Thank caper89
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear CAPER89, Thank you very much for taking the time to post your review following your stay with us. I am very happy to read that you appreciated our hard working staff who does put a lot of effort into their job. We were trully pleased to know we made your stay as comfortable as we posibly could. We hope...

Okanagan Valley, Canada
Reviewed 12 April 2011

I was a little bit leery of staying at this resort after reading some of the negative reviews, but it ended up being a really nice stay because we knew what to expect. I’ve also stayed at the Reefclub, Riu Tequila, Barcelo Maya Colonial and Catalonia Tulum in the past 10 years. The resort really has a kind of cozy...

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Helpful?
Thank bigmar
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear BIGMAR, On behalf of the Grand Coco Bay Hotel I would like to thank you for providing us your feedback following your stay with us. I was very pleased to read that you enjoyed the food here at the resort also the fact that you had fun with the entretainment staff and that you loved the location of the...

Manitoba Canada
Reviewed 9 April 2011

We stayed at the Grand Coco Bay from March 27th to April 3rd with 4 teenagers and two adults. The staff at the hotel were great!!! In particular the entertainment staff of Dustin, David, and Betty were always up beat, friendly and really took the time to get to know the guests. We enjoyed the smaller size of the resort...

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Helpful?
1Thank paradiseMB
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear PARADISEMB, Thank you very much for taking the time to provide us your feedback following your stay with us. We are very happy to read that your kids had fun with the entretainment staff and that they loved the snack bar and that you all enjoyed the beach as well as the location of the resort. I took note...

welland
Reviewed 9 April 2011

We can't say enough about the quality and service provided by the staff- full day activities provided by Dustin,David.Betty, Greta and Lesile- from the supreme cooking and entertainment Gabrierl at the snack bar and Carlos at the rest.miramar for breakfast- to the excellent servers Julio,Luis,Roberto,Miguel,Fransico,Educardo- to Israel,Manuel, Gilberto and Abelardo at the Azul pool bar - to Lluvia and Luis...

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1Thank totalrelaxtion
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear COACKROACHESWANTED, Thank you for your very kind review. Thank you for letting us know your feedback following your stay with us and specially thank you for commenting on the Grand Coco Bay team. It was a true pleasure having you here with us. I have already showed your review to all of the people mentioned in it and to...

Buffalo, New York
Reviewed 3 April 2011

we enjoyed our stay so much the 1st time we are coming back on April 10th. Great room, great food,and great people See you next week

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Helpful?
3Thank Seanwen
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear SEANWEN, Thank you very much for your kind review. I am very happy to read you are comming back! Please contact us at guestservice@grandcocobay.com in case you want to stay at the room you had last time or if you would like to try a different one this time. We are looking forward to seeing you soon! Best Regards,...

Saskatoon, Canada
Reviewed 27 March 2011

This resort is a smaller resort which was perfect for us. Everything was right there. The staff were unbelievably friendly and helpful. The resort was spotless the whole time we were there. The white sandy beaches were great. The location of this resort was perfect. You were a 2 block walk to 5th ave, all the tours are within about...

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1Thank pooky73
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear POOKY73, Thank you very much for letting us know how was your stay with us. I am very happy to read you had a wonderful time here at The Grand Coco Bay Hotel and even happier to read you are planning to come back. It was a true pleasure having you here and we are looking forward to seeing...

Ottawa, Canada
Reviewed 23 March 2011

The staff at Coco Bay are extremely pleasant and helpful. The rooms are a bit larger than an average double room in a Canadian hotel chain. Hair dryer and bar fridge, but no clock. Lots of choices at the buffet - much better quality than our experience at a 5-star in Cuba last year except the wine was quite poor....

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Helpful?
1Thank OttGuy
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear OTTGUY, On behalf of the GCB team I would like to thank you for taking the time to write your review following your stay with us. We are very happy to read that you and your family had a great time at the resort and that you enjoyed our services. Thank you for pointing out our staff. Our number...

St.Thomas Ontario
Reviewed 23 March 2011

We have travelled to many all inclusives, and entire family agree that this is one of the best. Location is fantastic. Walking to 5th Ave., easy and safe. We did it many times. Teenage daughters went to 5th Ave independently via beach route during the day and we were not worried at all. There is always something that you can...

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1Thank prepared2travel
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear PREPARED2TRAVEL, First of all I would like to thank you very much for your kind review. It was a pleasure having you here at Grand Coco Bay. I am very happy to read that you had a great time and that your family had an excellent time as well. Our staff is our number one strength, thank you very...

Calgary, Canada
Reviewed 22 March 2011

We travelled to this hotel in March 2010 since we won it from a contest. I travelled with my husband and 3 month baby and had a great time. The buffet food was great especially the omelettes in the morning. The pool was a bit cold but attached to a bar so everyone was always in it. The beach was...

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Helpful?
Thank Guinnypooh
ManagementGCB, Gerente at The Reef Coco Beach, responded to this review

Dear GUINNYPOOH, On behalf of the GCB team I would like to thank you very much for your kind review following your stay with us. It has been a pleasure hosting you and your family. I was very pleased to read you enjoyed our omelettes prepared by Carlos our breakfast chef and that you thought the staff was very friendly....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Food & drink at the hotel
Samurai Japanese Restaurant
Samurai Japanese Restaurant
Cuisines: Japanese, Sushi
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 30 miles south of Cancun, The Reef Cococbeach is the perfect compliment to the white sandy beaches and turquoise waters of this world renowned tropical paradise. Just a short walk from the picturesque town of Playa del Carmen, you will enjoy our personalized service, the privacy you desire in a resort destination and the entertainment of one of the best night life's the Mayan Riviera has to offer.Our location provides easy access to the many attractions the Mayan Riviera has to offer such as Playa del Carmen's famous 5th avenue, Playacar's Bird Sanctuary, Playacar Golf Club, Xcaret, Xel-Ha, Tulum and much, much more.The hotel offers 196 comfortable rooms Caribbean style, our pleasant rooms consist of one king size bed or two double beds, terrace or balcony, air conditioning, ceiling fan, mini fridge, TV,hair dryer, vanity mirror, telephone and bath room with bahttub and shower combination. ... more   less 

Additional Information about The Reef Coco Beach

Address: Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM688 - RM1,409 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Reef Coco Beach 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Grand Coco Bay Mexico
Grand Coco Bay Playa Del Carmen
Grand Coco Bay Hotel Playa Del Carmen
Grand Coco Bay Riviera Maya
The Reef Coco Beach Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#51 Top resorts Hotel in Playa del Carmen
#59 Spa Hotel in Playa del Carmen
#70 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Coco Beach staff and other travellers.
209 questions
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Adena, Ohio
Edmonton, Canada

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Questions? Get answers from The Reef Coco Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the North side of the resort are quieter!”
504gabrieller, 21 May 2017 | Read review
“Near the lobby is best the get away from the nightclub”
sassaroony1966, 12 May 2017 | Read review
“Beware of time sharing promotions. They are killing you!”
557valentinm, 9 May 2017 | Read review
“get the suite room to get the ocean view,”
40nadeaned, 6 May 2017 | Read review
“Choose a room far from the lobby”
ashleybaby93, 5 May 2017 | Read review
5 of 5
Booking.com
US$154* /night
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Bookit.comUS$175
Hotwire.comUS$183
Hotels.comUS$183
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Prices are for 1 room, 2 adults
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