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Secrets Capri Riviera Cancun

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Secrets Capri Riviera Cancun
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8,941 Reviews from our TripAdvisor Community

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Showing 8,459: English reviews
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Chicago
Reviewed yesterday NEW

Went for our honey moon. Best vacation ever! Great staff, amazing food. Upgraded to pool view room. Well worth it. Karla and Fransiaco helped make sure we always had a good time. Juan at the pool bar was a great bartender. Would definitely come back!

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Thank ndurnas
Baltimore, Maryland
Reviewed yesterday NEW

My husband and I stayed at secrets capris for our honeymoon. Definitely more of a laid back kind of resort but it's exactly what we were looking for. The pool area is stunning, the views from our room were breathtaking and the staff treats you like royalty from the minute you get there! We didn't want to leave! Definitely plan...

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Thank Stacia P
Marmora, New Jersey
Reviewed yesterday NEW

this was one of the best vacations we have taken, not one bad remark, everyone was wonderful, so polite, and friendly. the staff was overly helpful, as my husband is disabled. everything was so convenient.

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Thank sharon9212
El Paso, Texas, United States
Reviewed yesterday NEW

We stayed at the resort for 5 days and never left! We loved all of the amenities and never felt we needed to go elsewhere. The service was impeccable! From the moment we arrived, we were welcomed and pampered. Especially at the pool with Fernanda, we were totally spoiled by her attentiveness and willingness to meet our every wish. She...

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Thank SJB1633
Minneapolis, Minnesota
Reviewed 2 days ago NEW

Our stay at your resort was absolutely perfect! Everyone at Secrets was very kind and welcoming and I couldn't have been happier with our accommodations. Our room was even more spectacular than the photos online.

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Thank ginabouchie
Toronto, Ontario, Canada
Reviewed 3 days ago NEW

We are currently half through our 2 week stay and our 9th visit to Secrets Capri, and we are thoroughly enjoying ourselves! We love this hotel and call it home every March. It is small, the food is great, the staff are amazing (we can't say that enough) and it offers everything we want...relaxation. We could never name all of...

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Thank Mike_and_Sara12
Oxted, United Kingdom
Reviewed 3 days ago NEW

Very nice hotel in beautiful location. The staff could not have been more welcoming and helpful. Whilst the food was not fantastic there was plenty of it, available 24hrs. Room service, also available 24hrs, was fantastic - very impressed! The hotel is a bit tired, especially the bathrooms. However the cleaning staff were very good, with a turndown service providing...

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Thank nicky681
Auburn, New York
Reviewed 3 days ago NEW

From the Bell Boys when you arrive to the maintenance workers. Cannot express enough how kind Thanks to all staff members. Special thanks to Mario, Juan. Luis, Noe, Arron, Pasquale, Fernando, Luceino, Jesus, Alberto.

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Thank timothyo33
Cambridge, Minnesota
Reviewed 3 days ago NEW

Amenities of Large Resort but with Friendly Hometown Care. I loved the friendliness of the staff and the wide variety of activities offered. I loved the variety of restaurants and the food was exquisite! I have only good to say about Secrets Capri!

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Thank juliepage2017
Riverton, Wyoming, United States
Reviewed 4 days ago NEWvia mobile

After having the snowiest winter in 46 years, it was time to get away and enjoy the warmth somewhere else. We love all inclusive adult only resorts. If the beach was better, we would go back in a heartbeat.

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2Thank Niki M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM1,112 - RM2,721 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#20 Top resorts Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#27 Spa Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#31 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
739 questions
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Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room was cleaned early after we left for breakfast every day ”
 of 5 bubbles sharon9212, 22 Mar 2017 | Read review
“We chose the honeymoon suite and I far exceeded our expectations!”
 of 5 bubbles ginabouchie, 21 Mar 2017 | Read review
“We like 1st. floor, others prefer 3rd. ”
 of 5 bubbles timothyo33, 20 Mar 2017 | Read review
“stay off the first floor if you like privacy”
 of 5 bubbles KevinT823, 19 Mar 2017 | Read review
“Garden view room are quieter and cheaper”
 of 5 bubbles chris19602017, 17 Mar 2017 | Read review
5 of 5