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Secrets Capri Riviera Cancun

AMOMAUS$310*
View Deal
Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$436*
US$310*
Great Deal
US$366*
US$340*
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Secrets Capri Riviera Cancun
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9,098 Reviews from our TripAdvisor Community

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Showing 8,603: English reviews
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Reviewed today NEW

This is the BEST place to go for genuine hospitality, fun and relaxation! At the pool, Karla and Juan take great care of you with drinks and entertainment. Yoshie was an excellent sushi rolling instructor and MC at night. Francisco taught us Spanish for our morning lesson. Regina held it down for casino night. Evelyne was stupendous for planning our...

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Helpful?
Thank Meredith S
Chicago, Illinois
Reviewed yesterday NEW

Just got back from quick trip to Mexico from Chicago. We are members of UVC and so have stayed at many of the AMI resorts. Capri was nice as smaller than many of the other properties and so more intimate. We liked that for a shorter stay. Staff just as attentive and helpful and offer most of the same restaurant...

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Thank biker6135790
New York
Reviewed 2 days ago NEW

This is our 2nd time to Cancun but 1st time to Secret Capri. We were celebrating my husband’s birthday. We booked our trip through our local travel agent via Vacation Express. This was our 1st Chartered trip and it will not be our last. For those of you not familiar with Chartered trips it just means that everyone on your...

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Thank Sunshine1392
England, United Kingdom
Reviewed 2 days ago NEW

Just returned from two weeks at Secrets Capri and we really loved our holiday. Chose this resort as it is small and same group as Dreams, which we had also thoroughly enjoyed. Whats good- The hotel, small resort, not overwhelming. We liked the traditional style. The grounds-not large amount of grounds, but nicely kept and lots of wildlife to see....

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Thank Clare T
Reviewed 2 days ago NEWvia mobile

Spent a week at the Secrets and thoroughly enjoyed ourselves. Outstanding service, great food and immaculate rooms. We were there for honeymoon and were very well looked after. Our room had both ocean and pool view as it was near the end of the block. We also watched the poolside shows from there some nights. We dined at all but...

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Thank Amy R
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We checked in at 11:30pm, being two guys we were placed into a twin room, the room was nice with a garden view (wall of Jungle). The room had a damp smell so a day later we requested to be moved, we then had a top floor room over looking the front of the hotel that received all of the...

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1Thank Philip S
Langhorne, Pennsylvania, United States
Reviewed 3 days ago NEW

As I said earlier this is an older resort that could use some upgrades. On a positive note the staff could not do enough for you. They need more floats and more than one bartender at the pool bar. Easter was a blast!

Review collected in partnership with this hotel
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1Thank JoanieG031
Grayson, Georgia
Reviewed 3 days ago NEW

My husband and I have a trip planned to Secrets in May. We wanted to request a "special" birthday dinner and we had questions about our room placement. We had a very quick, kind and informative E-mail from both Alejandra and Fernanda (Concierge and Front Desk). If their responses are indicative of the customer service we will receive, it must...

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2Thank angela3852016
Stockholm, Sweden
Reviewed 3 days ago NEW

There is not much left of the beach and it is not suitable to access the sea from the area near to the hotel due to nasty stumps and roots (in the water). If you enjoy walking on the beach, go the right. You can, if walk to the right, walk along the beach and take a swim further away...

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2Thank Mango60
Reviewed 3 days ago NEW

We stayed here for a week in April, and I have zero complaints. Our room was immaculately clean, made up every day (sometimes twice a day), and the temperature was nice and cool. Appreciated the next days itinerary that was left for us every night. Overall, the entire building is beautiful and clean. We walked along the beach for miles...

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Helpful?
1Thank jessica m

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM1,109 - RM2,923 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Hotwire, Orbitz, Travelocity, Hotels.com, TravelUp, HotelsforEveryone, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Secrets Capri Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#20 Top resorts Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#28 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#34 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
763 questions
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Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Side lower rooms are great”
665merediths, 29 Apr 2017 | Read review
“Upgraded via E-mail.”
angela3852016, 26 Apr 2017 | Read review
“We had a jungle view and it was nice. Could even see the ocean from one side of balcony”
A5034SLjessicam, 26 Apr 2017 | Read review
“You need to pay more money for better rooms”
marissartoo, 26 Apr 2017 | Read review
“The Floor was Sometimes very slipoery”
P9179YKmariaf, 25 Apr 2017 | Read review
5 of 5
AMOMA
US$310* /night
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Booking.comUS$366
Bookit.comUS$340
TripAdvisorUS$366
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Prices are for 1 room, 2 adults
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