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Secrets Capri Riviera Cancun

AMOMAUS$310*
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Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$436*
US$310*
Great Deal
US$340*
US$366*
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Secrets Capri Riviera Cancun
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9,083 Reviews from our TripAdvisor Community

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Showing 8,588: English reviews
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Reviewed yesterday NEW

This resort was very quaint with lots of character. The food was awesome, great entertainment and you never had to walk miles to get to anything on the resort. The staff was extremely friendly and accommodating. They went over and above to find my lost cell phone left behind on the bus transfer and actually found and returned it safely,

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Thank suebrown6398
Reviewed yesterday NEWvia mobile

Had a fabulous week in this resort! The staff are very nice, the hotel is beautiful, the room was perfect, and the food and bars were very good. The evening entertainment overall was not the best, except for a magician that just walks around the bar one night entertaining the guests one by one - he was brilliant! Would definitely...

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1Thank Sion L
Reviewed yesterday NEW

Before we booked we read all the reviews on all the "Adults Only" resorts in the Yuccitan Pennesulia. We picked Secrets Capri because it just looked like the type of Resort we we like. Secrets Capri exceeded all expectations.

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1Thank baldy3115
Reviewed yesterday NEW

If you're looking for an all inclusive experience with excellent service then secrets Capri is for you and your spouse. We chose kid free this trip and it was quite relaxing. The waiting staff was fantastic. A beautiful resort!

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1Thank larry_calcaterra
Seattle, Washington
Reviewed yesterday NEW

Spacious Junior Suite, Really enjoyed Portofino Restaurant especially for my birthday night, Our waiter Raul made it a very special fun birthday evening event. Even though it was an Italian restaurant as we were conversing, I mentioned I really enjoyed tamales, and since it was Mexican Fiesta night, he brought me three. On the facility side, my main complaint was...

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1Thank Sidney Allen C
Harpswell, Maine
Reviewed yesterday NEW

Secrets Capri is welcoming from the first moment driving up to the front door. The architectural style is pleasing to the eye and looks like one thinks of Mexican architecture as opposed to an urban high-rise style. The staff greetings were warm and welcoming. There is no check in/out counter but several desks with comfortable chairs for the new guests...

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1Thank Warner P
Montreal, Canada
Reviewed 2 days ago NEWvia mobile

This place is so well kept, hires only the most polite helpful staff and has great food variety. Yes. The beach sucks. Only reason I took off a star. Everything else is great. If you want to relax, meet some great people from North America (mainly) and be well taken care of, I recommend this place. If you want to...

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3Thank Browntown30
Porters Lake, Canada
Reviewed 2 days ago NEW

Arrived at the resort and was welcomed upon arrival with a glass of champagne and a cool towel.After registering we had to wait for our room so we had lunch at the Buffet and after we did a bit of exploring tell our room was ready.We were on the second floor at the rear of the resort and it looked...

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1Thank walter312
Maryland USA
Reviewed 2 days ago NEW

Only been here a little over a half day, but they better have a good next 6 days if they want to make my top 5. Sports bar doesn't open til 6. Only inside bar during day is in lobby and small. The dinner buffet last night was a major disappointment. Had many in our group walk out. The seafood...

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1Thank lefatman
Camden Wyoming
Reviewed 3 days ago NEW

The best feature of this resort was the friendly and attentive staff. The Spa and spa services were excellent. We were expecting a bigger beach but there was plenty of swimmable space to swim. I loved being able to paddle board and do Yoga!

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1Thank Eileen K G
SECRC-eConcierge, &socialmediacoordinator at Secrets Capri Riviera Cancun, responded to this review

Hola dear Eileen K G, Many thanks for your kind review and your comments for our team and SPA service, also for sharing it with the TripAdvisor community, we are happy to know you loved doing paddle board and yoga! We can not wait for you to visit us again, Warm regards,

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM1,180 - RM2,924 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Hotwire, TravelUp, Hotels.com, Expedia, Orbitz, Travelocity, HotelsforEveryone, TripOnline SA, getaroom.com and Evoline ltd so you can book your Secrets Capri Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#20 Top resorts Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#28 Luxury Hotel in Playa del Carmen
#28 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
#34 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
758 questions
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Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Yes in dollars”
sidneyallenc, 24 Apr 2017 | Read review
“There is a lot of loud music around the pool.The back of the resort overlooking the forest is very quiet.”
walter312, 23 Apr 2017 | Read review
“Rooms were clean but a little dated and tired. ”
eileenkg, 22 Apr 2017 | Read review
“don't waste your money on ocean view”
bsmothermon, 22 Apr 2017 | Read review
“AS with most, rooms facing the pool or beach will be nosier”
848tjm, 21 Apr 2017 | Read review
5 of 5
AMOMA
US$310* /night
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Bookit.comUS$340
Booking.comUS$366
TripAdvisorUS$366
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Prices are for 1 room, 2 adults
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