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Secrets Capri Riviera Cancun

Bookit.comUS$235*
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Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$487*
US$235*
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US$266*
US$317*
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Secrets Capri Riviera Cancun
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9,207 Reviews from our TripAdvisor Community

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Reviewed today NEW

Poor room location, small beach area, awful pool conditions made this trip a less than ideal one. We stayed at a Secrets in Punta Cana last year and it was fantastic! Maybe we will rethink Secrets for future trips. This location left me with less than positive thoughts. We will try a different chain for our next trip.

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Thank 986kimberly
Reviewed yesterday NEWvia mobile

I read all the reviews beforehand and was nervous. Unfortunately, this place has a lot wrong with it. The worst is the management staff. We had 2 distinct problems, first nobody there new what was included in the girlfriends getaway package. We had conversations with 4 different people over 2 days and finally got some of it. I ended up...

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Thank Wingsof_freedom
Georgetown, Kentucky
Reviewed yesterday NEW

I can't say enough about this resort!! The grounds are beautiful and clean....the staff are all extremely nice and treat you like you like family! The food is some of the best I have had at any resort I've ever stayed. The beach is a lil lacking as much of it has been washed away during past storms but still...

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Thank bvenable
Harwood Heights, Illinois
Reviewed 2 days ago NEW

This is a place where once you arrive you will not want to go home! The staff are amazing and treat you as if you were the most important person in the resort! I can't wait to spend our next trip at our "Home"

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Thank Unluc
Orlando, Florida
Reviewed 2 days ago NEW

We spent 4 days at Secrets Capri Riviera Cancun and loved it. The nighttime entertainment was hit or miss, but our group had fun. This was my first adult resort and I am amazed at how much fun it was! Our room was lovely and relaxing. The restaurant staff was really friendly and service-oriented in spite of the fact that...

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Thank lgjamison
Reviewed 3 days ago NEW

Nice place to get away. Perfect if you want to just sit around and drink in a pool all day. Loved the animals, especially the Coati that hang around the facility. Karla was a bright spot. Beautiful girl. Night time entertainment was a bit boring.

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2Thank Phillip P
Sarasota, Florida
Reviewed 3 days ago NEW

Honeymooned at Secrets in 2004, thought it would be fun to return for our anniversary. Not much has changed in 13 years, and thats not a good thing. Let me start out by saying, we did not go to Secrets 13 years ago expecting 5 stars, and we did not expect it on this trip either. We were happy with...

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5Thank 305Pirate
Reviewed 4 days ago NEW

The service was great and staff very nice. The entertainment staff was especially good. Water in pool could be a little cleaner. Food and drinks good. Indoor shows could improve a little. Pepe (Jose) was great

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Thank tmzimmer
Saint Louis, Missouri
Reviewed 4 days ago NEW

My husband and I visited Secrets for my birthday. We stayed 5/15 -5/22. I am honestly conflicted while writing this review. We booked our trip through Cheap Carribean which is owned by Apple which also owns Secrets. We did the mystery deal and ended up with this resort. I think the easiest way to describe our visit is just to...

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2Thank sandy d
denton, texas
Reviewed 4 days ago NEW

This was our third visit to Secrets Capri. Overall it was a VERY ENJOYABLE experience. We were VERY impressed with the entertainment on this visit....in our opinion it was really upgraded since last visit!! Not so much impressed with entertainment staff.. Food was overall very good. Room was in good condition and bed comfortable. The beach was not as nice...

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1Thank sherhens

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Capri Riviera Cancun, a proud unlimited luxury resort has received special recognition from the esteemed readers of Condé Nast Traveler Magazine in Mexico and AAA as a Four Diamond Award resort. Secrets Capri Riviera Cancun was awarded the Best for Romance and Best Luxury-World by the 2008 TripAdvisor Travelers' Choice Awards. Only TripAdvisor's hotel awards represent the opinions of millions of travelers. The winners were determined by a combination of the highest traveler ratings and the TripAdvisor Popularity Index, a measurement of overall traveler satisfaction. Situated five minutes from exciting Playa del Carmen and a short 35-minute drive south of Cancun International Airport, the world's second largest barrier reef lies just offshore, while underground rivers, caves and jungles lure adventure-lovers. Bordered by sugar-white beaches and the brilliant, crystal clear Caribbean Sea, this Preferred Club, Unlimited-Luxury, adults-only oasis truly embraces beauty and splendor. ... more   less 

Additional Information about Secrets Capri Riviera Cancun

Address: Carretera Federal 387, Chetumal | Cancun Km. 299, Solidaridad, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM1,076 - RM2,558 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Capri Riviera Cancun 4.5*
Number of rooms: 290
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotwire, Hotels.com, BookIt.com, TravelUp, HotelsforEveryone, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Secrets Capri Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Mayan Riviera
Secrets Cancun
Secrets Capri Riviera Maya
Secrets Hotel
Secret Hotel
Secrets Capri Riviera Cancun Hotel
Secrets Playa Del Carmen
Riviera Cancun
Hotel Secret
Capri Riviera Cancun
Hotel Style:
#21 Top resorts Hotel in Playa del Carmen
#27 Family Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
#34 Green Hotel in Playa del Carmen
#40 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Capri Riviera Cancun staff and other travellers.
790 questions
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Questions? Get answers from Secrets Capri Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved our beach/pool view room. I would definitely specify that when booking.”
lgjamison, 27 May 2017 | Read review
“higher floor is better”
305Pirate, 26 May 2017 | Read review
“The ocean view rooms are all around pool, the tropical view in front looks at driveway, so oceanfront would be the way to go”
sandyd404, 25 May 2017 | Read review
“Any pool view room will have some ocean view to it. Of course I always ask for an upper floor to ensure the best chance of ocean view.”
168angieh, 25 May 2017 | Read review
“We stay at Junior suite, garden view, was great, but next time I'll take ocean or pool view.”
  • The welcome to US
brisa1267, 22 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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