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Loved our experience at the Luna Blue Hotel. Cozy and comfortable rooms. Olenty of space. Cute and clean showers with organic products. Lots of towels.
Big plus is the customer service starting at the receptionnist all the way to the bartender, everyone was helpful and...More
Response from Itzel S, Gerente at Luna Blue HotelResponded yesterday
Thank you for posting your feedback after your stay at Luna Blue Hotel. We are glad to hear that you enjoyed your stay. We will say your compliments on to our reception Team. Looking forward to welcoming you soon again.
Best regards from...More
We stayed a week in a Tropical Hideaway room.
ROOM: It had plenty of floor space and drawers to put your things. Bathroom had enough counter space and a rack to hang swimwear. Ceiling fan was adequate for the cooler front that came during our...More
Thank Susan A
Response from Itzel S, Gerente at Luna Blue HotelResponded 4 days ago
Thank you for your kind words and taking the time to share your experience with us.
We are all delighted that enjoyed your visit so much. We do try to make our guests feel at home, and well taken care of, so it...More
I am a local. I used to about 2-3 times with the former bartender Jorge and I had never had any issue. But with the new management, I am very disappointed about the poor service.
My wife went with a friend while bar was empty....More
Thank Patrice C
Response from Itzel S, Gerente at Luna Blue HotelResponded 16 November 2017
Hello Patrice, how are you? sorry about that, we are sad to know
this situation we hope you give us one last chance to visit us, we offer you an apology and 2x1 in margaritas and 10% discount on your bill.
Send me an e-mail...More
We have always stayed at the large resorts-this time we wanted to try something more local. Luna Blue Hotel was GREAT! The staff couldn't have been nicer. We had a free breakfast every morning at the best little cafe-Climada-more than you could ever eat. The...More
Response from Itzel S, Gerente at Luna Blue HotelResponded 4 November 2017
Hello Christy, thanks for your comment we , we are happy to know that your stay was pleasant, we hope to see you soon, you are welcome anytime.
Nice place but could use some “TLC” & money put into building. Staff were great and rooms were clean no real complaints. Price was fair for off season. Location is fantastic just off of 5th Avenue. Weather wasn’t the best but that’s no ones fault.
Thank A TripAdvisor Member
Response from Itzel S, Gerente at Luna Blue HotelResponded 20 October 2017
Thank you for your comment, we appreciate the feedback, already we started working on the project for next year, you will have very good news about us.
Have an excellent day.