We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Carmen Hotel

    8 Calle Norte, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$420
          US$420
          US$420
          Traveller (425)
          Room & Suite (87)
          Pool & Beach (55)
          The Royal Playa del Carmen
          15,715 reviews
          #12 of 209 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,738 reviews
          #9 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,649 reviews
          #27 of 209 hotels in Playa del Carmen
           
          Thompson Playa Del Carmen
          693 reviews
          #19 of 209 hotels in Playa del Carmen
           
          Overview
          • Excellent74%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Beachfront
          Hot Tub
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Suites
          Bar/Lounge
          Kitchenette
          Concierge
          Accessible rooms
          Business Centre
          Laundry Service
          4.0 Star Hotel
          All hotel details
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
          The Royal Playa del Carmen
          15,715 reviews
          #12 of 209 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,738 reviews
          #9 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,649 reviews
          #27 of 209 hotels in Playa del Carmen
           
          Thompson Playa Del Carmen
          693 reviews
          #19 of 209 hotels in Playa del Carmen
           
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$420.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "4f6b65b6c5b64979b09e5468759cd284", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":296623,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109374474],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":420,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"4f6b65b6c5b64979b09e5468759cd284","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":420,"lowestMetaPrice":420,"additionalPartner":false,"highestMetaPriceDisplay":420,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":420,"lowestMetaPrice":420,"highestMetaPriceDisplay":420,"hotelName":"The Carmen Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjRmNmI2NWI2YzViNjQ5NzliMDllNTQ2ODc1OWNkMjg0IiwiQUlLIjoiNDcwNzJmNTE2NGVjNDMzY2EzYzEzZTE5ODU4OTVjMjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$420", "hasDates": true, "hacComplete": true, "contentIdMappings": {"105501325":"TravelocityEWS","105253314":"Expedia","109374474":"HotelsCom2IB","105500998":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (384)
          Traveller rating
          Traveller type
          Time of year
          Language
          There are newer reviews for The Carmen Hotel See the most recent reviews

          181 - 185 of 384 reviews

          Reviewed 9 June 2009

          A perfect small hotel, very quiet, very clean. Very nice clean rooms,not too fancy, but very nice. We were surprised by how great the restraurant was. We went to a number of places on the main avenue, but this is a gem! And I dont...More

          Thank easygoing_traveler09
          Response from Phillip G, Owner at The Carmen HotelResponded 23 February 2017

          The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

          Reviewed 28 May 2009

          We just returned from a 5 night stay. We had a great experience. The rooms were bright and clean. The locations was perfect. It was a bit noisy at night but we were on vacation with no responsibilities. The staff was friendly and helpful. Our...More

          1  Thank apetcorn
          Response from Phillip G, Owner at The Carmen HotelResponded 23 February 2017

          The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

          Reviewed 22 May 2009

          Just returned yesterday from 8 glorious days in Quintana Roo, 4 of them at the Alhambra. My husband and I loved this place and found it to be fabulous in every way with the minor exception of a hard mattress on the bed that bothered...More

          1  Thank catz9886
          Response from Phillip G, Owner at The Carmen HotelResponded 23 February 2017

          The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

          Reviewed 1 May 2009

          This review is late as we actually stayed at Hotel Alhambra in November 2007. This was our first trip to Playa del Carmen and we wanted some place in town. Hotel Alhambra was perfect for our needs. It's charm quotient is high! It is located...More

          Thank KansasPVgal
          Response from Phillip G, Owner at The Carmen HotelResponded 23 February 2017

          The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

          Reviewed 28 April 2009

          I love the style of this hotel, and a beach front room with balcony is definitely worth it, however if you are sensitive to noise, you may be kept up all night by the loud dance clubs along the beach. I used to live in...More

          1  Thank MalibuStace
          Response from Phillip G, Owner at The Carmen HotelResponded 23 February 2017

          The Alhambra Hotel is now The Carmen Hotel featuring Keel Restaurant and Beach Club and Deck 5 our Pool and Sky Bar 5 floors above the Beach! We are getting great reviews please visit soon.

          The Royal Playa del Carmen
          15,715 reviews
          #12 of 209 hotels in Playa del Carmen
           
          Fairmont Mayakoba
          3,738 reviews
          #9 of 209 hotels in Playa del Carmen
           
          Mahekal Beach Resort
          2,649 reviews
          #27 of 209 hotels in Playa del Carmen
           
          Thompson Playa Del Carmen
          693 reviews
          #19 of 209 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Airport Transportation
          • Breakfast included
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$203 - US$537 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Luxury Hotel in Playa del Carmen
          • #4 On the Beach Hotel in Playa del Carmen
          • #43 Romantic Hotel in Playa del Carmen
          • #51 Family Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 37
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com and Travelocity so you can book your The Carmen Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Alhambra Playa Del Carmen ,
          • The Carmen Hotel Playa Del Carmen, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (425)
          Room & Suite (87)
          Pool & Beach (55)
          Dining (33)
          Hotel & Grounds (281)
          Business Centre & Event Rooms (4)
          Family and Play Areas (2)
          Bathroom (1)
          Nearby
          Thompson Beach House
          65 reviews
          .02 km away
           
          Hotel Vista Caribe
          265 reviews
          .14 km away
           
          Playa Maya
          655 reviews
          .03 km away
           
          Illusion Boutique Hotel by Xperience Hotels
          1,415 reviews
          .10 km away
           
          Nearby Restaurants
          Lido Club de Playa
          991 reviews
          .16 km away
          Casa Mediterranea
          719 reviews
          .12 km away
          KEEL Restaurant at The Carmen Hotel
          97 reviews
          .02 km away
          Patio 8
          171 reviews
          .14 km away
          Nearby Attractions
          Quinta Avenida
          16,142 reviews
          .18 km away
          Galeria de Arte 5ta Avenida
          320 reviews
          .20 km away
          Gaston Charo
          40 reviews
          .14 km away
          Fishing with Roberto Navarro
          308 reviews
          .12 km away
          Questions & AnswersAsk a question
          Mike D
          Is there a hot tub on the property?
          13 June 2017|
          Answer
          Response from Phillip G | Property representative |
          Several of the Sunrise Suites have hot tubs on the patio but we do not have a public hot tub. We do have Deck 5 our Pool and Sky Bar -5- stories above the beach with the best views in Playa del Carmen.
          0
          Votes
          Dettes I
          How to get there from CANCUN? What is the options for transportation?
          30 April 2017|
          Answer Show all 2 answers
          Response from Isabelle_OpsMgr | Property representative |
          Hi, sorry for the delay in answering. We have private transport from Cancún to the hotel, but you can also grab a cab and give him the address (Calle 8 con playa). We are in the heart of Playa del Carmen, at the beach... More
          1
          Vote
          Google Translation
          Hawkeye1002
          Que tal estan las lluvias en el mes de Agosto?. Estamos a punto de reservar in cuarto para este mes. Agosto nos queda muy bien pero Podemos reservar cualquier otro mes despues de Este mes
          27 April 2017|
          Answer Show all 2 answers
          Response from Isabelle_OpsMgr | Property representative |
          Hola, cómo están? Solemos tener algo de lluvia en las tardes, pero con muy buena temperatura (accuweather anuncia 23-31 grados). Esperamos verlos pronto:)
          0
          Votes
          Google Translation
          Room Tips
          "we had the partial ocean view; more than sufficient; just downstairs and you're on the beach. Your good..."
          Read review
          "Ocean view"
          Read review
          "All rooms have a view .."
          Read review
          "The front desk staff (Monica and Ailen (sp?) are great help...tell them what you want and they'll help..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing