We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Illusion Boutique Hotel by Xperience Hotels

Save
Traveller (602)
Room & Suite (373)
Pool & Beach (235)
You may also like
See all
Nearby Hotels
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop pool”(36 reviews)
“balcony room”(11 reviews)
“perfect location”(40 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$66.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "db6ff84bf89b4cf88038a3ab8cc1ba17", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":530526,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32444182],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":7,"year":2018},"checkout":{"day":2,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":66,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"db6ff84bf89b4cf88038a3ab8cc1ba17","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":81,"lowestMetaPrice":66,"additionalPartner":false,"highestMetaPriceDisplay":81,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":81,"lowestMetaPrice":66,"highestMetaPriceDisplay":81,"hotelName":"Illusion Boutique Hotel by Xperience Hotels","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRiNmZmODRiZjg5YjRjZjg4MDM4YTNhYjhjYzFiYTE3IiwiQUlLIjoiYjY0MGMyZGEwMWYxNGNkMWFlYTBkNThkZTYwYzZkMGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/07/2018", "checkOut": "02/07/2018", "lowestPrice": "US$66", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32444182":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,687)
There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
See the most recent reviews
Filter reviews
824 results
Traveller rating
471
244
61
32
16
Traveller type
Time of year
LanguageEnglish
More languages
471
244
61
32
16
Show reviews that mention
All reviewsrooftop poolbalcony roomperfect locationfourth floorsmall hotelsmall poolhotel is greatrooms are largeair conditionerferry to cozumelnight lifeocean viewking bedour honeymoonavebeachmexico
FilterEnglish
Updating list...
11 - 15 of 824 reviews
Reviewed 4 weeks ago

We came for scuba diving and the hotel is perfect located in combination with the price. Even to the beach just 50 meters to walk. Up to the 5th Ave. ) tourist area just 1 min. The stuff is very friendly and do everything for...More

1  Thank SHV-Southafrica
Reviewed 23 April 2018

Clean, roomy, well-located, lovely breakfast. Can't think of a better value for money. From there you can walk pretty much everywhere and even though it's right next to 5a avenida, there's no noise. Some reviews say breakfast portions are small - there's no buffet, you...More

3  Thank Bruna G
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded 24 April 2018

Hi Ambassador Bruna! It is very motivating for us to find comments from this level, these make us work more every day to keep everything always in order and with the best quality standards, so that each of you choose us as your home to...More

Reviewed 7 April 2018

Excellent hotel for the price. Located half block from the beach was awesome. The hotel is modern, and the staff are all excellent. The room was very nice and clean. And AC and TV worked just fine. The small pool was very nice as well.More

Review collected in partnership with this hotel
2  Thank ayusomike
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded 10 April 2018

Dear Ambassador Ayusomike, Thank you very much for your comment! We appreciate the time you take to leave us your opinion. I am so grateful that you had a wonderful stay, that is the most value for us. We have other 5 hotels that I...More

Reviewed 5 April 2018

Was moved to Illusions by one of their sister hotels. What a great experience. Aside from the music from Carmen Hotel, which can be good- listening while sitting on your semi private deck ( recommend .5th floor) or when in pool. Downside is hearing it...More

Review collected in partnership with this hotel
3  Thank Donnerfairy
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded 10 April 2018

Dear Ambassador Donnerfairy, Thank you for your trust and for give us the opportunity to give you a better stay! All our Hotels are different, and we are looking to extend our vision in all of our Ambassadors (Guests) in each of our properties. It...More

Reviewed 4 April 2018

We had an uncomfortable stay at this hotel: Few pros and a lot of cons: + Friendliness of the staff + Central location - Noisy room - No privacy and dark: windows only on public parts - Humid room that smells like mold - Discontinuous...More

Thank Marco254
Response from XperienceHR, Hotel Manager at Illusion Boutique Hotel by Xperience HotelsResponded 10 April 2018

Dear Ambassador Marco, First of all let me thank you for you valuable comment and taking the time to tell us how do you feel with your stay with us at Illusion Boutique Hotel. Every opinion of our Ambassadors (Guest) is really important for us,...More

View more reviews
Most Booked Properties in Playa del Carmen
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$61 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$61 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (602)
Room & Suite (373)
Pool & Beach (235)
Dining (92)
Amenities (33)
Family and Play Areas (6)
Questions & Answers
Ask a question
irelandladyluck
6 March 2018|
AnswerShow all 3 answers
Response from XperienceHR | Property representative |
Dear Ms. Irelandladyluck, We apologize for the delay in our response, we have some inactive emails that could not permitted to get in touch with us. How can we help you? Please let us know so we can give you a response as... More
1
Vote
Google Translation
lambracht
9 February 2018|
AnswerShow all 2 answers
Response from Aurora P | Reviewed this property |
We didn't rent a car. We took a direct bus from Cancun Airport to Playa. Easy, Safe & Cheap. Everything is walking distance, including the ferry to Cozumel.
0
Votes
Bonvoyage516
20 October 2017|
Answer
Response from Xperience H | Property representative |
Dear, First of all , sorry for my late reply , regarding your question , we do have a suite called Prestige Suite : 730 sqft suit one bedroom with a king size bed spacious terrace with a pool only a few steps away, and at... More
0
Votes
Google Translation
Room Tips
"Rooms with a balcony facing the streets are nice, but due to the marriachi band [playing every night, it can..."
Read review
"5th floor rooms have the best views and are just remodeled."
Read review
"4th floor or rooms on any floor with outside view"
Read review
"Book room with balcony and street view - otherwise you'll have windows exiting on the walking terrace..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing