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Illusion Boutique Hotel by Xperience Hotels

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Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperience Hotels
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1,318 Reviews from our TripAdvisor Community

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There are newer reviews for Illusion Boutique Hotel by Xperience Hotels
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Showing 676: English reviews
michigan
Reviewed 2 weeks ago via mobile

My wife and I spent one night at this hotel. We found the people very nice, the room comfortable and clean! Excellent location. The first room they put us in had a musty smell and they moved us to a room with no smell. We would stay there again.

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Helpful?
Thank pocololo
Pointe Claire, Canada
Reviewed 2 weeks ago

I would absolutely stay in this hotel again! The staff were on point, super friendly and helpful. If I had any questions that they didn't know the answers to they would find out for me. The room was so beautiful, it was just like the pictures. It was clean and had an amazing view. Nancy

Review collected in partnership with this hotel
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Thank Nancy P
Lawrence, Kansas
Reviewed 3 weeks ago

We wanted to show this hotel to friends and to see the remodeling job that was done.The upgrade of the dining area was nice.The staff as usual was very helpful and attentive. The location is the main point for us,close to 5th. avenue and it's shopping and steps to the beach.

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Thank rascott-jayhawk
Malmoe
Reviewed 3 weeks ago

At our late arrival to this hotel we were in for a surprice Our first room was nr 210, and coming in here at 22 o`clock in the evening was like walking into a disco, after 5 minutes trying to talk to my friend and we were not able to hear/talk to each other I waked down to the reception...

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Thank capricorn80Malmoe
Rio de Janeiro, RJ
Reviewed 3 weeks ago

Small, cozy, perfect structure, clean and flawless service! All that for a very fair rate! Could it be better? My husband and I value good localization, which we can find in this place. Actually, i think it couldnt be better. It's in a few meters from the beach, a short walk to the most important spots and 1 block from...

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Helpful?
Thank Aline_mpc
nyc, United States
Reviewed 4 weeks ago

The location is great!!! Some rooms smells like mold, there is no breakfast, the free coffe is bad quality. The stuff is very friendly. The standard room some of the with no view or ventilation in bathrooms etc. The beds are great. They have a lot to improve. No cold water on my last day so I couldn't take a...

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Thank Darren B
San Diego
Reviewed 4 weeks ago

The pictures do not do this hotel justice! It really is a gem, right on 5th Avenue! It is closed to the ADO metro station (in case you want to travel to Tulum or Cancun relativly cheap). It is located a few steps away from the beach. Closed to the ferry station, an amazing outdoor mall and beautiful hotels. The...

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Thank rubene476
Stamford, Connecticut
Reviewed 4 weeks ago

This hotel is the best hotel for the price. You are right next to the beach and a 30-second walk to 5th ave.The only drawback is that since the hotel is not directly on the beach they do not have chairs for you to use. They do however have deals with most of the beach clubs in town and will...

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Thank Mick E
Reviewed 4 weeks ago

The hotel was in a great location near main sites. All the staff that we met were fantastic - Ana and the team did an absolutely brilliant job throughout our stay, frequently went above and beyond to help us out - can't speak highly enough of the team. Loved the rooftop pool. Only minor point was that pressure in the...

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Thank Ash S
Noodletown
Reviewed 4 weeks ago via mobile

When we arrived at the hotel our room smelt, and the staff were very accommodating at moving us promptly. Only down point was the breakfast. I do not recommend including breakfast in your stay as nobody in our group of 10 had a great experience with it as a lot of it was cold when it came out and a...

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Helpful?
Thank memeweme

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The Illusion Boutique Hotel by Xperience Hotels is a small hotel with great personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style. ... more   less 

Additional Information about Illusion Boutique Hotel by Xperience Hotels

Address: Calle 8 Nte. | Entre 5a Ave y ZFM Lote 10, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: RM355 - RM1,008 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Illusion Boutique Hotel by Xperience Hotels 3.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Illusion Boutique Hotel By Xperience Playa Del Carmen
Hotel Illusion Boutique
Illusion Boutique Playa Del Carmen
Illusion Boutique Hotel By Xperience Hotels Playa Del Carmen, Mexico - Riviera Maya
Hotel Style:
#45 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Illusion Boutique Hotel by Xperience Hotels staff and other travellers.
67 questions
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5 months ago
Portland, Oregon, United States
over a year ago
over a year ago
Kelowna, Canada
over a year ago

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Questions? Get answers from Illusion Boutique Hotel by Xperience Hotels staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fifth or fourth floor room are the best”
 of 5 bubbles khasa003, 15 Feb 2017 | Read review
“4th and 5th floor rooms by the rooftop pool.”
 of 5 bubbles rascott-jayhawk, 5 Feb 2017 | Read review
“Dont accept room nr 210 :)”
 of 5 bubbles capricorn80Malmoe, 3 Feb 2017 | Read review
“Decide if you want a roof top room with walk out to pool area.”
 of 5 bubbles luv2sk82015, 10 Jan 2017 | Read review
“Rooftop rooms are best adjacent to the pool bar on the floor. Room 401 is the best and room is pictured”
 of 5 bubbles reymoore21, 18 Dec 2016 | Read review
5 of 5